4516 50th St, Lubbock
So I stopped coming to this store about 4 months ago because the service was horrible. I usually make a big order so I always go in to order so I can check everything before I leave. 4 months ago I did just that and was informed that I must have misplaced a couple of combo burritos that were ordered and not put in the bag.Well I decided to give them another chance last week and was very impressed with the changes made. Looks like all new staff or at least it was the day I went. Was greeted nicely and order was correct the first time. The manager even offered to help carry anything out if I needed it and held a conversation with my daughter whom was there with me. That made her day, so we will definitely be back to this location.
I liked the food. It was basic but sometimes that's what makes food good. The only bad thing is I wish there were more items on the menu.
Stopped in for the best Happy Hour in the LBK. This place has newer updates and it was well kept and clean. My go to is the combination burrito with green sauce... Pretty good.
Was waiting on order when employee walked by me cleaning counters and noticed it smelled distressing like windex. When looked closer tge bottle he was using was clearly labeled as glass cleaner . Are not using proper chemicals to clean here
I went and got a keto bowl and a beef taco salad and I got the wrong order and when I came back to get the right food the bacon in the keto bowl was raw like it didn’t get cooked at all
Hey its a borito dude,I don't know what kind it is. I can't count so don't expect me to get your order right not even a second time spelling is hard too. I don't even know why I work here? What day is it?? Can I go home?Imagine the cleanliness just ImagineI'm going to barf again ain't I taco killla
Went to the 50th street and Quaker location ordered $32 dollars worth of food tried to add a drink at the window was told they could not add to an order at the window per the manager left and went down the street to Taco Bell!
Was not trying to be difficult just wanted to add a drink and spend more money there. I guess they don't believe in customer service!
I don't believe I will go back to many other taco places in Lubbock to spend my money at!
I ordered 4 items, 1 was wrong they weren't busy. I was the only one in the drive thru. I got 2 hot sauces, no receipt. This is the 3rd time at this Taco Villa my order was wrong.
Last few times I’ve eaten here it’s been very sloppily put together. They rush you to wait for a burrito for 5/10 minutes and the last few times I have been it was sloppy and thrown together. & taco villa haz always been my fave.
I went through the drive thru and was asked to pull around front and they would bring my order to me. I waited and waited until I realized something must have gone wrong so I went inside to inquire about my order. The manager heard me talking to another employee and immediately came to apologize, made my food fresh himself and gave me a refund for my trouble.This is hard to find now days so I was so appreciative and grateful. Great job night manager! I'm so sorry I didn't get his name. He renewed my hope in customer service.
Grreeaat atmosphere! Although they very pricey now a days! Chili c cheese fries are tha she-is-nit
Ordered KETO bowl. Received half a bowl with NO beans. LITERALLY a half bowl of of not much. It was entirely cold from the fridge. Chicken included was cold. Girl at window took bag and tipped it upside so it dumped to the side. She asked if I wanted salsa and didn't provide it. Far better service on Quaker and 98th and something. I'm going back to Taco Bell
Going to start driving across town to get taco villa because everyone who works at this one can never get my order right and I don’t understand how or why? The job isn’t that hard. Ridiculous.
4516 50th St, Lubbock, TX 79414