3017, 5139 80th St, Lubbock
I usually have a great smoothie from here right after the gym, but today was just awful. The "young lady" working the drive thru forgot to add my rewards to my receipt then told me that she couldn't do it after she had already completed my transaction. Then my smoothie was so watered down I couldn't even drink it. I usually get the same smoothie from here 2-3 times a week but it has never been like this. This was my first time trying this location ona weekend. It'll be my last. You can't have sub-par service and products with 2 smoothie/healthy meal locations right around the corner.
Really yummy. Try the triple berry oat smoothie. It's the best.
Ordered online, fast and easy to pick up, smoothie tasted great!!
Affordable health food
Just yummy ... nice varied menu besides smoothies. Reasonably priced. Very pleasant, clean, and nice staff. Corner of Slide and York, across from Bolton gas station - easy in/out from either York or Slide. Drive-in service.
Extremely slow drive through service. Low quality intercom sound system. Difficult to understand and give orders.
Great food but not so great service. I come here all the time and normally I don't care that it takes so long but today I was in the drive through for 30 with only 3 cars in front of me and no cars in the parking lot. That is ridiculous.
Absolutely love the customer service and the food. Definitely recommend this place as a quick bite to eat.
Really expensive especially for health food. Great smoothies great food just a bit pricey.
Good avacolada. & chicken sandwich. Server not the best. Not even a thank you. "Here you go", was what was said.
Yuyo Japanese Restaurant - 5130 80th St
Pizza Hut Express - 5111 82nd St
Dairy Queen Store - 7813 Slide Rd
Great price really good smoothies and food super friendly people
Love the food but service could be better
Delicious, good service
We have gone to this location before and never received the correct order nor very timely but we like the food and smoothies. So we went in today for the 3rd time thinking that surely 3rd time is a charm?!?! Well it wasn't!! The lady that took our order asked if it was for here or to go we answered "here" she took our order and we chose the kale apple slaw as our side. She repeated the order and it was all correct but after waiting approximately 15 minutes our name was called went to get it and a customer in line waiting to order pointed me to my sack because none of the workers were at the counter. Yes it was in a sack, not in a tray for eating in. The kale and apple slaw wasn't in the sack nor did I have our two cups of water or our smoothie. I finally got a workers attention and she stated that she would have all of it in just a minute. Finally got the waters and smoothie but she said it would take a bit longer on the slaw. We never got the slaw.....as we were leaving I got the same ladies attention and she said I'm getting your slaw right now. I stated politely that it was too late we were finished with our sandwich and we're leaving. I told her we were very disappointed and I know they are busy but that was not acceptable service. She said "Oh Okay" She never apologized or tried to make amends. I will not be going back EVER!!
Beware your order won't be correct and you will need to wait. This is consistently an issue. Food is good if you are willing to put up with this.
Really enjoy this place! Food is made fresh when you order it, smoothies are a great price and delicious. Highly recommend the tropical chicken salad sandwich. Usually not very crowded inside so it's nice for having lunch with a friend to chat! Clean, bright and airy interior!
We have been to this place 5 times in the last 2 months. Our smoothies were only right one out of 5 times. The smoothies are always watered down with more ice then fruits or greens. We kept going back giving them a chance to get it right. We now go to another location that is farther from home, but its worth it to get a consistent product.
"Deliiiiicious!" - our 6 year old son
It's good, really good. The kale apple slaw alone is worth coming back for. And I don't like kale. But this is good and the dressing is wonderful, but be aware, it's spicy. The sandwiches were great, the best. and that's saying a lot in a town with sandwich shops on every street. Smoothies are good too, but I'll go back for a little tub of kale apple slaw for sure.
If we could take some stars away, we would definitely do that. Happy hour? Not so happy. Seems as if nobody wants to work at either store, super disappointing .Definitely will be going to Keva Juice from now on... And smoothie King.
Staff was friendly and extremely helpful while making sure my child could have a smoothie that was safe due to allergies.
Fresh food, and smoothies that taste good but don't make you feel weighed down. I usually don't wait longer than 10 minutes for my order. I prefer this location over the other one.
A lot of options for smoothies that taste pretty dang good.
the food was so good & the smoothie was delicious.
I go to this location about once a week and rarely have any issues. The workers are friendly and apologize for any wait time. It seems as though they are frequently slammed and are doing their best to remain positive and inviting. The food and drinks are always on point! The only reason I am giving 4 stars is because, on one recent visit, the employees informed me that they didn't have any turkey defrosted. Things happen, but a restaurant should be prepared for a dinner rush. Otherwise, great and refreshing place!
Food and smoothies are excellent.... if you can get them to complete an order correctly or to not be pushy at the drive through since the menu board is too small to read until you're at the speaker and if you don't answer them within 15 seconds they give attitude. And another FYI is it'll take about 20 minutes in the drive through to get your incorrect order.
Just fresh out of church still had Jesus in me and we walk to to sombering employees with no smile and no expressions ! Like they didn't want to be there . Our first time being there and felt very unwelcomed. The food was NOTHING like pictured, VERY disappointed . Never again !
I love the food and the service is usually nice but today I stood in front of the register (she looked at me like twice) for five minutes before she asked if I was ready. Too busy kissing her boyfriend .
The crew at Tropical Smoothie is the most unprofessional group I have ever had the displeasure of meeting. We have frequently, in the past after workouts, gone by for smoothies around 8:30 PM. They close at 9. The attitude that we are regularly met with is enough of a deterrent that I have essentially stopped going there. On a recent visit, with a grand total of two cars in the drive thru, they still managed to hand me the wrong order. If you can get them off their phones long enough to get your order in, you can expect to be greeted with a snotty attitude and exasperated, eye rolling sighs to make sure you are well aware that you are inconveniencing them. This is primarily the evening crew. I have had slightly fewer problems with the lunch time crew. It's a shame because I really enjoy the Chipotle Chicken Club and the Island Green Smoothie. I advise caution if you get add ins like energizer or fat burner. The highly attentive crew managed to put these into my children's smoothies instead of mine.
I ordered a hummus falafel wrap and there was neither hummus nor falafel in it, nor did it have other ingredients listed that it would have in it: no kale just lots of romaine lettuce, most the rest was all rice. A few black beans and pico(?). It wasn't awful tasting just not at all what the person on the speaker when I was ordering and reading he menu, not what it should have been :(
Most horrible customer service I’ve ever experienced by a cashier named Surayah. My friends and I had no words to describe her nasty attitude. The only reason I give it a 3 star is because the smoothies are delicious.
Smoothies are good, staff is incredibly rude. I’ve never seen anything like it. A girl named Surayah has the worst customer service I’ve ever experienced. She has an AWFUL attitude. I’ve come in several times while she was working and every single time she’s had a horrible attitude.
I eat breakfast here regularly. I typically order their veggie hummus wrap, a side of the kale apple salad, and a smoothie. It can add up so I use their rewards app, which conveniently lets me order ahead of time. The food is delicious. I also recommend their tropical chicken salad sandwich.
Absolutely love this place. So grateful there is a healthy drive thru lol. The smoothies are delicious, sandwiches are as well, everything is fresh, staff is awesome, prices are good. Just all around a great place if you are health and money conscious!!
Great place for a smoothie! So many choices and varieties. Immune blast has fruit and vitamins. Taste great! Inside is always clean and tidy. They have flatbreads, wraps and sandwiches. Staff is friendly and fast. They have a drive-thru. They have a tropical smoothie app to add a credit card for easy payment and a rewards program.
Went there looking for a smoothie. The smoothies are all natural and can be made with or without sugar. I have been a Bahama Bucks fan, but they are not open on Sundays. The smoothie was good but not great. Really enjoyed the all natural. I really do look forward to going there again. I also noticed that they served all natural foods. The employees were friendly and the place was nice and clean.
This place is my go-to meal if I want to eat healthy. Their smoothies are, in my opinion, the best you can find in town. The prices are very reasonable as well. I highly recommend TSC.
Waited way to long for 1 smoothie and it was horrible at that. Way to much ice, couldn't even taste the fruit in it. No wonder they give you a big cup because it mainly water.
Every time I have ordered a smoothie and food it's taken at LEAST 15 minutes in the drive through. I waited 35 minutes today for a wrap. The food is good, but certainly not worth the wait.
This location and the other on 82nd have great food and smoothies and sides. Love the concept of healthier fast food too! However, if you're going to offer a drive through you should encourage people to call ahead or come in lest they get tired of waiting 15 minutes for their order. Maybe more staff is needed or better prep is needed? Also- if you are going to offer club rewards- which I love as the food isn't cheap here, but worth it- I suggest fixing your pay to scan machines! Consistent problems and when told sorry it just isn't working, I feel ripped off as my points don't get logged. I raved when you all first opened and brought friends and family in to try it out. Please spend some time addressing the issues- the employees are trying hard, but their frustration with it all is evident as they are stressed out with the process as well. Come on- you all can do better!
3017, 5139 80th St, Lubbock, TX 79424