Bad service in terms of attention...the cashier in a bad mood as if she were doing the job by force...she was more worried about her phone than about anything so easy if you don't like your job then change to another one ?
Brenda Vazquez
they take too long
Paraiso Party Hall
Called for 45min and nobody would answer the phone. The times they would, they would hang up.
Nathan Gallegos
The service is very unacceptable I called many times on different occasions to place an order through the phone and I get put on hold all the times I call and it is honestly very stupid they do that what’s the whole point of having a phone number if your customers can’t even order through phone?it is very frustrating that myself has to go down to the store and get down just to place an order and I have to wait another 45 minutes for my food and it’s not even busy I even call while im outside the store seeing it’s not busy and I see the cashier pick up the phone and put me on hold while there is no one in line to order it is very unnecessary to answer and out me on hold when I’m outside the store and it’s not busy at all very bad customer service !!!here’s a photo and no one is upfront attending there’s enough people in the kitchen they don’t need the cashier’s assistance very bad service !!!
Service: 1
Rudy Tijerina
How many bad reviews is it gonna take in order for you to change management? This establishment is horrible. The manager with all her tattoos and no customer service skills whatsoever tries to intimidate her customers. It's only her and one cook no matter what time you go. I think they take try to take advantage of the situation that they're the only fast food place in this location. That at this point they don't care how they take care of their customers. Their franchise name should be stripped
Recommended dishes: Wings
Rollin Rippel
Boneless wings are pretty good.
Atmosphere: 3
Food: 4
Service: 3
Gil Milan
Those kids at the kitchen took half an hour for our order but had time to be on their phones.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Wings, Lemon Pepper Wings
Jorge Garza
In this place they serve very well and the wings are very well made and large. I recommend this place Cage Street near Moore
Worst service ever. Staff not very helpful. Maybe they need some training or customer service training. I will never return to this location. The owner of this establishment should have a staff meeting and start looking for more staff. This place was a lot better a few years back.
Atmosphere: 1
Food: 2
Service: 1
nathan palacios
Horrible service and food.After receiving our order all our fries were stale & the order of 5 wings of louisiana hardly had any seasoning when going back to the store to get a remake or partial refund host kayla allegedly said she was a manager and did not want to give us a refund she said there was nothing wrong with the order. she even felt the fries. And said the louisiana wings had a little seasoning and that it was okay to serve them like that. Manager did not do anything to help fix the order after inconveniently driving back and wasting more time.
Atmosphere: 1
Food: 1
Service: 1
Joseph Abad
Cashier gave me a free drink and put extra wings in my order and a free
Ordered pickup online, arrived 20 min afterwards food not ready... girl at front checks my order, tells me to wait 2 more minutes.. she bring bag to the reception but she does not call my name.. shes too busy laughing with her coworker in the kitchen to attend the desk. I wait another 20 minutes till I stand up and ask another employee if that's my bag and guess what? It is.Chick needs to focus on her job... it was a slow day. Can't imagine the trash service during peak hours.
Zanny Villarreal
Such bad service, food was not good, bugs crawling around. Manager was really rude, waited forever for food.
Service is bad, they take forever …
Bad service in terms of attention...the cashier in a bad mood as if she were doing the job by force...she was more worried about her phone than about anything so easy if you don't like your job then change to another one ?
they take too long
Called for 45min and nobody would answer the phone. The times they would, they would hang up.
The service is very unacceptable I called many times on different occasions to place an order through the phone and I get put on hold all the times I call and it is honestly very stupid they do that what’s the whole point of having a phone number if your customers can’t even order through phone?it is very frustrating that myself has to go down to the store and get down just to place an order and I have to wait another 45 minutes for my food and it’s not even busy I even call while im outside the store seeing it’s not busy and I see the cashier pick up the phone and put me on hold while there is no one in line to order it is very unnecessary to answer and out me on hold when I’m outside the store and it’s not busy at all very bad customer service !!!here’s a photo and no one is upfront attending there’s enough people in the kitchen they don’t need the cashier’s assistance very bad service !!!
Service: 1
How many bad reviews is it gonna take in order for you to change management? This establishment is horrible. The manager with all her tattoos and no customer service skills whatsoever tries to intimidate her customers. It's only her and one cook no matter what time you go. I think they take try to take advantage of the situation that they're the only fast food place in this location. That at this point they don't care how they take care of their customers. Their franchise name should be stripped
Recommended dishes: Wings
Boneless wings are pretty good.
Atmosphere: 3
Food: 4
Service: 3
Those kids at the kitchen took half an hour for our order but had time to be on their phones.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Wings, Lemon Pepper Wings
In this place they serve very well and the wings are very well made and large. I recommend this place Cage Street near Moore
Atmosphere: 5
Food: 5
Service: 5
Overcooked dry wings.
Atmosphere: 2
Food: 2
Service: 4
Restaurantji Recommends
Worst service ever. Staff not very helpful. Maybe they need some training or customer service training. I will never return to this location. The owner of this establishment should have a staff meeting and start looking for more staff. This place was a lot better a few years back.
Atmosphere: 1
Food: 2
Service: 1
Horrible service and food.After receiving our order all our fries were stale & the order of 5 wings of louisiana hardly had any seasoning when going back to the store to get a remake or partial refund host kayla allegedly said she was a manager and did not want to give us a refund she said there was nothing wrong with the order. she even felt the fries. And said the louisiana wings had a little seasoning and that it was okay to serve them like that. Manager did not do anything to help fix the order after inconveniently driving back and wasting more time.
Atmosphere: 1
Food: 1
Service: 1
Cashier gave me a free drink and put extra wings in my order and a free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Chicken Wings, Lemon Pepper Wings
Ordered pickup online, arrived 20 min afterwards food not ready... girl at front checks my order, tells me to wait 2 more minutes.. she bring bag to the reception but she does not call my name.. shes too busy laughing with her coworker in the kitchen to attend the desk. I wait another 20 minutes till I stand up and ask another employee if that's my bag and guess what? It is.Chick needs to focus on her job... it was a slow day. Can't imagine the trash service during peak hours.
Such bad service, food was not good, bugs crawling around. Manager was really rude, waited forever for food.
Atmosphere: 1
Food: 1
Service: 1