Extremely tiny proportions, I kept asking specific foods and they would do the opposite or not at all. My burrito was wrapped so bad that when I opened it, it all fell apart. Worst experience I’ve ever had.
Amore T
I have had past negative experiences here in terms of staff and sloppiness in food. But Friday was the worst thing that ever happened. As I began eating a bowl, I bit o something rock hard, likeporcelain. I was so shocked and started choking. I spit the food out but it was too late. Since then, I've been struggling to swallow. I don't know if I have an abrasion in my throat.I IMMEDIATELY CALLED CUSTOMER SERVICE AND THEY KEP CANCELLING THE CALL AND SUPPORT CHAT OR SENDING ME TO DEAD END LINKS.I was in tears. I have no idea what was in there. PLEASE PROTECT YOUR HEALTH AND DO NOT GO TO CHIPOTLE.I am calling the health department as they seem to be not worried about it at all showing no concern.
Atmosphere: 1
Food: 1
Service: 1
Jeziel Ulloa
The lady who served me, her attitude was not the best, she was Hispanic, she seemed bitter, I asked her for 3 tacos, 2 soft veggies and 1 creepy with a little chicken, and all three with only rice and a little cheese, in the end she told her to the cashier that the tacos were 2 chicken and 1 veggie and with cheese and the cashier saw that it wasn't that, but she charged me for it, in the end I told her that it was only 1 chicken taco, anyway this helps me now not to return here to this chipotle again, I hope they teach more customer service to this lady who doesn't know and doesn't go overboard wanting to steal by putting extra food on customers without being true
Atmosphere: 2
Food: 2
Service: 1
S D
I happened to notice past reviews for small portions sizes. I experienced the same. The servers seemed to take off the food they scooped in.
Christian Wilson
Lady looked me dead in the eyes scooping a half a spoons worth of barbacoa. Didn’t even blink. The disrespect was crazy. Solid bowl though.
Atmosphere: 3
Food: 4
Service: 3
Vamsi Krishna G
Chipotle Mexican Grill is an absolute delight for food enthusiasts like me! The taste of their dishes is unparalleled, offering a perfect blend of flavors that tantalize the taste buds. The menu boasts an impressive array of both vegetarian and non-vegetarian options, ensuring there's something for everyone. The freshness of ingredients is evident in every bite, making each meal a wholesome and satisfying experience. The ambiance is inviting, and the staff is always friendly and accommodating. Chipotle has truly mastered the art of delivering exceptional Mexican cuisine. A definite 5-star experience that keeps me coming back for more!
they gave me like a half of scoop of chicken and gave me the wrong
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Kendra Carroll
I visited on 1/4/24 and my bowl was watered down and non-appealing. I took it back to Chipotle and the Cashier was rude and I told her I couldn’t eat it. She recommended that I speak to the manager. So, I did. The manager was nice and she explained why my bowl was soupy. So, she re-made it and it was so much better..Thanks to the Manager for making it right!
Service: 1
Javona Knowles
This has happened a few times. I order through the app and they call DoorDash. DoorDash driver say they delivered the food and they didn’t. It’s so difficult to reach Chipotle when this happens and DoorDash always refer back to them. It’s so frustrating because it typically happens when I’m the most hungry. My directions said to hand the food to me. They didn’t. They “left it in a safe space” as you can see the picture could have been taken anywhere and was definitely it handed to me as requested, smh
Atmosphere: 2
Food: 4
Service: 1
Gurmehar Singh
Ordered online. It was ready on-time unlike other chipotle locations I have been to.
I walk in and order a burrito first, than ask for a bowl next and the manager corrects me in front off everyone that I need to order the bowl first and not the burrito?? Like I work there or would understand why I should order bowl over the burrito first? Calling corporate.
Atmosphere: 1
Food: 1
Service: 1
Kendra Beltrán
I love it!This morning I ate Chipotle and it’s one of the best chipotles I’ve been to. The carne asada was delicious and the staff was very
Atmosphere: 5
Food: 5
Service: 5
Jason Han
Delicious and fresh food. The service depends on who it is.
Atmosphere: 5
Food: 5
Service: 4
Vitaliy Kravets
Got scammed, was told my reward from the app would be applied to my meal. It wasn't and I asked again before I paid and was told "yes it cake off", got the receipt and no, it wasn't and I lost my points. Not coming back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito
Mohit Agarwal
Guacamole is not in my diet. I asked them to replace Guac with Queso in my veggie bowl. Guac is more expensive than queso on their menu. They refused. Who refuses a replacement? Any restaurant on this planet makes a courtesy request. Customers don’t come back for just for food, they come back for service. I am disappointed and that was my last visit.
Extremely tiny proportions, I kept asking specific foods and they would do the opposite or not at all. My burrito was wrapped so bad that when I opened it, it all fell apart. Worst experience I’ve ever had.
I have had past negative experiences here in terms of staff and sloppiness in food. But Friday was the worst thing that ever happened. As I began eating a bowl, I bit o something rock hard, likeporcelain. I was so shocked and started choking. I spit the food out but it was too late. Since then, I've been struggling to swallow. I don't know if I have an abrasion in my throat.I IMMEDIATELY CALLED CUSTOMER SERVICE AND THEY KEP CANCELLING THE CALL AND SUPPORT CHAT OR SENDING ME TO DEAD END LINKS.I was in tears. I have no idea what was in there. PLEASE PROTECT YOUR HEALTH AND DO NOT GO TO CHIPOTLE.I am calling the health department as they seem to be not worried about it at all showing no concern.
Atmosphere: 1
Food: 1
Service: 1
The lady who served me, her attitude was not the best, she was Hispanic, she seemed bitter, I asked her for 3 tacos, 2 soft veggies and 1 creepy with a little chicken, and all three with only rice and a little cheese, in the end she told her to the cashier that the tacos were 2 chicken and 1 veggie and with cheese and the cashier saw that it wasn't that, but she charged me for it, in the end I told her that it was only 1 chicken taco, anyway this helps me now not to return here to this chipotle again, I hope they teach more customer service to this lady who doesn't know and doesn't go overboard wanting to steal by putting extra food on customers without being true
Atmosphere: 2
Food: 2
Service: 1
I happened to notice past reviews for small portions sizes. I experienced the same. The servers seemed to take off the food they scooped in.
Lady looked me dead in the eyes scooping a half a spoons worth of barbacoa. Didn’t even blink. The disrespect was crazy. Solid bowl though.
Atmosphere: 3
Food: 4
Service: 3
Chipotle Mexican Grill is an absolute delight for food enthusiasts like me! The taste of their dishes is unparalleled, offering a perfect blend of flavors that tantalize the taste buds. The menu boasts an impressive array of both vegetarian and non-vegetarian options, ensuring there's something for everyone. The freshness of ingredients is evident in every bite, making each meal a wholesome and satisfying experience. The ambiance is inviting, and the staff is always friendly and accommodating. Chipotle has truly mastered the art of delivering exceptional Mexican cuisine. A definite 5-star experience that keeps me coming back for more!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Vegetarian Salad Bowl, Vegan Bowl, Quesadilla
they gave me like a half of scoop of chicken and gave me the wrong
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
I visited on 1/4/24 and my bowl was watered down and non-appealing. I took it back to Chipotle and the Cashier was rude and I told her I couldn’t eat it. She recommended that I speak to the manager. So, I did. The manager was nice and she explained why my bowl was soupy. So, she re-made it and it was so much better..Thanks to the Manager for making it right!
Service: 1
This has happened a few times. I order through the app and they call DoorDash. DoorDash driver say they delivered the food and they didn’t. It’s so difficult to reach Chipotle when this happens and DoorDash always refer back to them. It’s so frustrating because it typically happens when I’m the most hungry. My directions said to hand the food to me. They didn’t. They “left it in a safe space” as you can see the picture could have been taken anywhere and was definitely it handed to me as requested, smh
Atmosphere: 2
Food: 4
Service: 1
Ordered online. It was ready on-time unlike other chipotle locations I have been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Sofrita Bowl
Restaurantji Recommends
I walk in and order a burrito first, than ask for a bowl next and the manager corrects me in front off everyone that I need to order the bowl first and not the burrito?? Like I work there or would understand why I should order bowl over the burrito first? Calling corporate.
Atmosphere: 1
Food: 1
Service: 1
I love it!This morning I ate Chipotle and it’s one of the best chipotles I’ve been to. The carne asada was delicious and the staff was very
Atmosphere: 5
Food: 5
Service: 5
Delicious and fresh food. The service depends on who it is.
Atmosphere: 5
Food: 5
Service: 4
Got scammed, was told my reward from the app would be applied to my meal. It wasn't and I asked again before I paid and was told "yes it cake off", got the receipt and no, it wasn't and I lost my points. Not coming back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito
Guacamole is not in my diet. I asked them to replace Guac with Queso in my veggie bowl. Guac is more expensive than queso on their menu. They refused. Who refuses a replacement? Any restaurant on this planet makes a courtesy request. Customers don’t come back for just for food, they come back for service. I am disappointed and that was my last visit.
Atmosphere: 1
Food: 1
Service: 1