54th Street Scratch Grill & Bar-Richland Hills

7735 Northwest Loop 410, San Antonio
(210) 681-5454

Recent Reviews

Danial Linley

The decorations made this place for us, they have a freaking mini dragster hanging from the celing! Too cool. I had a club sandwich and it was one of the best I have paid for in a restaurant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

raveena5858

Great service! Amazing food!Can't wait to be back.

Atmosphere: 5

Food: 5

Service: 5

Sajay Padron

This place was great. The food and the service were amazing. I'll definitely recommend for a night out.

Atmosphere: 4

Food: 4

Service: 5

jeremiah stellfox

Great food and atmosphere. Service was great but they seemed short staffed.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Steak

Deborah Estrada

Very disappointed in this restaurant, went in for dinner on 03/19/2024, when i approached the hostess, i asked for a table for 14, per the hostess they do not seat parties bigger than 12, the hostess stated that was there policy, she was not willing to help by adding the two extra chairs, the restaurant was not busy at all, there were lots of table available. she went on to say that was their policy. she was not very friendly at all. she was able to bring the manager to give us the same information. the manger was also not very helpful either. again the restaurant was not busy what so ever. our party decided to leave and with no surprise we will not ever be going back there for any dinners what so ever. so if you plan on having a dinner at this restaurant and your party is more than 12 people choose another restaurant. Very bad service.

Atmosphere: 1

Food: 1

Service: 1

T Zauner ADRN

Excellent Spinach and Artichoke pasta with chicken and shrimp. Good job guys!!!

Atmosphere: 5

Food: 5

Service: 5

Dominic Hernandez

Was greeted at the table with no one waited about 15 mins to even get someone to take our drinks and another 20 to get the appetizers going and main dish. As well as the devils den burger being dry and not having lettuce tomato or anything else. In all seriousness who ever is the cook need to be fired.

Atmosphere: 3

Food: 1

Service: 1

Franklin Hernandez

The service was very good as well as the food, if it wasn't for a menu item they didn't have at the time of our visit it would have been a great experience.

Atmosphere: 4

Food: 4

Service: 5

Greg B.

Ok let's get into this one.... Ooof it wont be fun.. First we walk in... Get to our table, and the server comes up, takes our drink orders and then asks if we were ready to order... We said, sorry no, we dont even have menus yet... her reply: "Oh Shit" and walks away to get them. . Oddd Then after WRITING down our drink orders, my TALL beer, was regular which is fine, but she had to come back and ask what kind of drink my friend had ordered because she forgot. But she waited until we ALL had our drinks not when she put the order in. THEN she upcharged him for liquor in his drink that she didn't tell him about and what he didn't even ask for. Then our appetizers come out... Kinda... 4 of the 5 people got their apps, and the 5th never came until the food was brought out. No mention of it, no sorry about that, nothing just brought out all of his food at one time. Additionally with the apps, we had asked our server for ranch to go with our Giant Stuffed Tator Tots... (delicious by the way) I had a gut feeling to look at my watch.. And Im glad I did... By then... 12 mins had passed before we got our ranch and now our appetizers were cold and disappointing. Finally our food comes.. everything had something wrong with it, the big thing being all of our "steaks" they were dripping water.... They appeared to be frozen and then flash fried to give grill marks. Everyone on them 2 cooked med rare and 1 rare, had the grey/brown look of meat when you thaw it under warm water because you forgot to take it out of the freezer before dinner. Super chewy, a THICK and I mean THICK Layer of pepper on the BOTTOM of the steak to give it the appearance of flavor but upside down to hide the fact it was so over seasoned that it was disgusting. Additionally, I had asked for the manager to address our concerns, he simply nodded his head and walked away. Didn't offer to make it right in any way shape or form. Very poor management and poor training on their staff. I was later told by my wife who was sitting facing the people on the patio, that everyone of them had the same "Wtf" look on their face when our server would come by the table. She also was very unsanitary. Instead of carrying a tray for drinks, she would tuck 1 inbetween her arm and her side to carry the extra drink to the tables... Pretty gross to think someone's cup rim is sitting in her arm pit essentially. The restaurant itself it kinda cool, lots of fun stuff on the walls, celebrity photos and what you would assume would be a fun place with good food. ... Oh and be careful, if you have to walk to the restroom, which is past the door way to the kitchen, you'll probably slip and fall.. It is VERY slippery and there are no signs to warn of you of it. Overall, 1 star is pretty generous given the experience we had, never again will we be back to this business, especially this location. TERRIBLE

Mary Garcia

My burger was raw my server was great when he called the manager over the manager John had my burger remade an offered to give me 10% off my meal what a joke he should have taken my meal off completely my husband had already finished eating and my meal still wasn’t out . Very inconvenient and just all around a bad experience food wise.. the only positive thing I will say is our waiter Kendrick was amazing and kept apologizing for the inconvenience, not to mention when we did get our bill the pathetic 10% was still not added to our bill, I work in the pharmacy industry undercooked ground beef is a recipe for food poisoning… such a disappointment.

Atmosphere: 5

Food: 1

Service: 5

María Fernanda Encerrado-Licerio

We asked for the avocado burger and devil’s den burger to be cut and half and we got two plates with just one half each. We also asked for waffle fries and they forgot so we asked again but they were cold. We had the avocado one with no avocado or sauce at all.

Mike McAdams

Delicious food and excellent service they were very busy, it was Friday night, so we ate at the bar. I don’t know her name, sadly, but the red haired bartender was very attentiveParking: Free parking with an auxiliary parking lotWheelchair accessibility: Wheelchair accessible

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rattlesnake Pasta

Arielle Fernandez

Bad service hostesses were rudeManager and server were

Atmosphere: 4

Food: 4

Service: 1

Mandy Swaney

The atmosphere was absolutely awesome the Filet mignon that I had was cooked perfectly and paired with adult mac and cheese. The crab cakes were tasty and so what were the Mozzarella

Atmosphere: 5

Food: 5

Service: 5

Alex A

Many nom yums, much grub, very burger, make me want more burger gimme gimme delish yum and yum

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burger

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54th Street Scratch Grill & Bar-Richland Hills

7735 Northwest Loop 410, San Antonio, TX 78245
(210) 681-5454