Went inside to get some donuts and a coffee, Yaasmyn and Jovanni made my experience wonderful. They both have great energy and made sure that the got every detail of my order correct because it was a tiny bit complicated. :) and it is very clean inside.
Atmosphere: 5
Food: 5
Service: 5
javier bocanegra
This is what I was served lol Holy cow... They hire people who just don't
Atmosphere: 1
Food: 1
Service: 1
Val Broderick
I love ordering ahead of time on the Dunkin app! The donuts at this location are fresh and tasty. The only complaints I have is that the service is often slower than I would like, and they keep forgetting my coffee!Parking: Easy to get into this shopping mall parking space, as well as either grab Mexican food from Las Palapas next door, or grab food from the Chinese restaurant adjacent to the restaurant.
I love the coffee and the staff is so friendly JADEN.
Atmosphere: 5
Food: 5
Service: 5
Hercules Hercules
I come here twice a week for the last 6 months. And for about 80 percent of the time you don’t have what I order. As much medical stuff I go through I look forward to having a treat to take my mind off my medical issues. But 80 percent of the time it just aggravates me. The reps that have attended me are rude/short and curt. I see why your reviews are in the 3’s. It’s like they don’t like working there. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Cris A
They never have the French curlers. The workers seem so unhappy to be there. Sadly most DD's are like this one. I have tried different ones and I get same results.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Donuts
james hurtado
Old donuts hot chocolate tastes like hot water this is the worst dunken donuts in san antonio I've gone to other ones way different on quality of
Atmosphere: 1
Food: 1
Service: 2
Jose Flores
Parking: App confusing with location
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Doughnut, Donuts
Kathryn Haley
Unfortunately, time and time again they have incorrectly done my one drink order. The coffee won’t have the syrup in it, too much milk, etc. It’ll be a mobile order from the app minus whipped cream and yet I still get a really sorry frothy excuse for whip on the top of the coffee. This location is only half a mile from me yet now I go 3 miles out to the next dunkin simply because the service is better. I hope this store gets better one day.
Atmosphere: 1
Food: 1
Service: 2
angela stelzer
The donuts were stale. A minimum of day old. They had they filled style donuts but didn't have any of them filled just frosted. We won't be visiting here again. The seven 11 has better quality donuts than what we got here today.
I went to this establishment this morning expecting to buy fresh "Munchkins" and when I got home they were very stale! This is not the first time, the last time I was here was about 4 years ago and it was the same thing. They are serving food that's at least two, three days old. DO NOT BUY GORM THIS PLACE, Shipleys up the road at Bandera/410 is a lot fresher then this place. TRASH RC
Maria Cruz
I went in for a quick breakfast, thinking that going inside to order would be fun for my son's birthday. I waited ten minutes for someone to take my order. Then 30 more to get an iced coffee. I understand being understaffed or even busy, they completely forgot about my order. When I walked up to inquire, they asked what I needed like I had already received my order. The coffee is decent, they gave me a large, I assume to make up for the fact that they forgot. The kolaches were either undercooked or sitting it the warmer far too long. The dough is mushy and I would assume they did not bake them for long enough. They pulled them out of the warmer that was packed and had the audacity to tell me to have a nice day. A simple apology or even an acknowledgment would have done plenty towards making me enjoy this first experience at any Dunkin Donuts. I wouldn't even go as far as to recommend you don't visit, as their drive through was moving quickly. Maybe just don't go inside or expect a warm exchange.
Atmosphere: 1
Food: 1
Service: 1
Leilani R.
If you are Muslim DO NOT COME HERE!!! I just found out today that they have been giving me pork after I specifically ask for turkey. After telling them they gave me pork they said they didn't even have Turkey! so they remade my sandwich with two eggs, with a very black bread which seemed intentional, because how do you burn bread that bad. they overcharged me and didn't give me a receipt. They said sorry about the pork situation, but that should not be happening in the first place.
Megan Cherry
The longest wait times, staff has attitude.Food and drinks horrible.
Atmosphere: 1
Food: 1
Service: 1
Mom Ma
This morning we stopped to buy a dozen. 3 employees working, we were told will be with you in a minute, when we first arrived. We waited 20 minutes and were not acknowledged again. We were the only one in the store, in line. Only the drive thru was worked. I guess today they are not serving customers in the store. Sharing for anyone else who whose stopping in for donuts this morning and on a schedule :)
Went inside to get some donuts and a coffee, Yaasmyn and Jovanni made my experience wonderful. They both have great energy and made sure that the got every detail of my order correct because it was a tiny bit complicated. :) and it is very clean inside.
Atmosphere: 5
Food: 5
Service: 5
This is what I was served lol Holy cow... They hire people who just don't
Atmosphere: 1
Food: 1
Service: 1
I love ordering ahead of time on the Dunkin app! The donuts at this location are fresh and tasty. The only complaints I have is that the service is often slower than I would like, and they keep forgetting my coffee!Parking: Easy to get into this shopping mall parking space, as well as either grab Mexican food from Las Palapas next door, or grab food from the Chinese restaurant adjacent to the restaurant.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: 1 2 Dozen Dunking Donuts, Doughnut, Breakfast Sandwich
I love the coffee and the staff is so friendly JADEN.
Atmosphere: 5
Food: 5
Service: 5
I come here twice a week for the last 6 months. And for about 80 percent of the time you don’t have what I order. As much medical stuff I go through I look forward to having a treat to take my mind off my medical issues. But 80 percent of the time it just aggravates me. The reps that have attended me are rude/short and curt. I see why your reviews are in the 3’s. It’s like they don’t like working there. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
They never have the French curlers. The workers seem so unhappy to be there. Sadly most DD's are like this one. I have tried different ones and I get same results.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Donuts
Old donuts hot chocolate tastes like hot water this is the worst dunken donuts in san antonio I've gone to other ones way different on quality of
Atmosphere: 1
Food: 1
Service: 2
Parking: App confusing with location
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Doughnut, Donuts
Unfortunately, time and time again they have incorrectly done my one drink order. The coffee won’t have the syrup in it, too much milk, etc. It’ll be a mobile order from the app minus whipped cream and yet I still get a really sorry frothy excuse for whip on the top of the coffee. This location is only half a mile from me yet now I go 3 miles out to the next dunkin simply because the service is better. I hope this store gets better one day.
Atmosphere: 1
Food: 1
Service: 2
The donuts were stale. A minimum of day old. They had they filled style donuts but didn't have any of them filled just frosted. We won't be visiting here again. The seven 11 has better quality donuts than what we got here today.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
I went to this establishment this morning expecting to buy fresh "Munchkins" and when I got home they were very stale! This is not the first time, the last time I was here was about 4 years ago and it was the same thing. They are serving food that's at least two, three days old. DO NOT BUY GORM THIS PLACE, Shipleys up the road at Bandera/410 is a lot fresher then this place. TRASH RC
I went in for a quick breakfast, thinking that going inside to order would be fun for my son's birthday. I waited ten minutes for someone to take my order. Then 30 more to get an iced coffee. I understand being understaffed or even busy, they completely forgot about my order. When I walked up to inquire, they asked what I needed like I had already received my order. The coffee is decent, they gave me a large, I assume to make up for the fact that they forgot. The kolaches were either undercooked or sitting it the warmer far too long. The dough is mushy and I would assume they did not bake them for long enough. They pulled them out of the warmer that was packed and had the audacity to tell me to have a nice day. A simple apology or even an acknowledgment would have done plenty towards making me enjoy this first experience at any Dunkin Donuts. I wouldn't even go as far as to recommend you don't visit, as their drive through was moving quickly. Maybe just don't go inside or expect a warm exchange.
Atmosphere: 1
Food: 1
Service: 1
If you are Muslim DO NOT COME HERE!!! I just found out today that they have been giving me pork after I specifically ask for turkey. After telling them they gave me pork they said they didn't even have Turkey! so they remade my sandwich with two eggs, with a very black bread which seemed intentional, because how do you burn bread that bad. they overcharged me and didn't give me a receipt. They said sorry about the pork situation, but that should not be happening in the first place.
The longest wait times, staff has attitude.Food and drinks horrible.
Atmosphere: 1
Food: 1
Service: 1
This morning we stopped to buy a dozen. 3 employees working, we were told will be with you in a minute, when we first arrived. We waited 20 minutes and were not acknowledged again. We were the only one in the store, in line. Only the drive thru was worked. I guess today they are not serving customers in the store. Sharing for anyone else who whose stopping in for donuts this morning and on a schedule :)
Service: 1