I like ordering ahead on the app because 90% of the time by the time I get there my order is ready. Drive through line can get horrendous at times but it doesn’t bother me. I can’t imagine the pollution that is caused by all of these drivers waiting for their coffee on Sunday afternoon though.
Safia Samana
On Saturday around 9:25 pm, I ordered online for pick up at this location. When I got there around 9:30 pm, they said they were already closed. On the Starbucks app and on Google it clearly said they closed at 10:00 pm on Saturday and Sunday. When I showed them my receipt, they said they already closed at 9:00 pm per the district manager’s orders and refused service. They didn’t post anywhere that they were closing early and let my order go through. They took my money, and didn’t refund back to me at that moment. They told me I had to come back tomorrow to get my refund. What kind of service is this? Is this Starbucks or a local coffee shop? This is by far the worst service I’ve ever had from any Starbucks.
Steve Burnette
Nice place in a great and walkable area, with outside tables and a short walk to benches by the water's edge.Food: 5/5
Ashley Delee
Great energy and atmosphere
Julianne C.
Not What Howard Envisioned! Evidently on-line orders consume this understaffed location. First, you could not get any of the employees to smile no matter how hard you try. Trust me, they hate their job. They make it tougher on themselves by not clarifying orders. Regardless of the crowd waiting for drinks, the staff has zero sense of urgency. If they were nice, perhaps I could overcome a 20 minute wait for hot tea. A cup of hot water and a tea bag. 20 minutes. Bad attitude. Go to one of the other many locations in the area and I promise you will have a very different experience.
N. Almallah
Dirty tables, filthy bathrooms, and one of bathrooms’ door lock doesn’t work.When we mentioned it to the barista, she said “ yah it’s been like this for months “!!!For the money Starbucks makes surly the can afford to fix it ??????
Alejandro Bermudez
This Starbucks in the Woodlands is perfectly located with a nice and ample terrace plus a full air conditioned interior to handle the merciless Houston heat. Service is fast, competent and friendly
Grace Anne
I’m not going to lie; I am disappointed in this Starbucks this morning. I regularly go to this Starbucks weekly, at least twice a week. So from that, you can allude to the fact that I have spend a decent amount of $$ here. This morning, I grabbed $5 from my money jar and went down to grab some egg bites. When she was checking me out, I was short 30 cents. Never in my life do I think that I should be given something, but the fact that I use this Starbucks 3-5 a week for the past year, I didn’t really think they would turn my order away because I was short ~quarter. Well, they did, and it is very disappointing. I don’t want this to reflect on any of the other kind baristas that work here, they are great and always want to accommodate you, but this was disappointing.UPDATE: I am a college student, so I always grab my Starbucks for the morning the night before (@9 PM, closing) so I do not have to make the walk when it is hot the next day. As I was pouring my drink this morning, it tasted like straight up milk. So, I poured it out and brought the label & receipt with me to ask them to remake it for me. When I returned to the store, she refused to remake it and refuted with an irritated, brash response. This is just so highly frustrating as I spend upwards of $25 here… A WEEK.For clarification, the cashier, who, in fact was extremely blunt with me, was an older lady with curly reddish hair.
Grace A.
I'm not going to lie; I am disappointed in this Starbucks this morning. I regularly go to this Starbucks weekly, at least twice a week. So from that, you can allude to the fact that I have spend a decent amount of $$ here. This morning, I grabbed $5 from my money jar and went down to grab some egg bites. When she was checking me out, I was short 30 cents. Never in my life do I think that I should be given something, but the fact that I use this Starbucks 3-5 a week for the past year, I didn't really think they would turn my order away because I was short ~quarter. Well, they did, and it is very disappointing. I don't want this to reflect on any of the other kind baristas that work here, they are great and always want to accommodate you, but this was disappointing. UPDATE: I am a college student, so I always grab my Starbucks for the morning the night before (@9 PM, closing) so I do not have to make the walk when it is hot the next day. As I was pouring my drink this morning, it tasted like straight up milk. So, I poured it out and brought the label & receipt with me to ask them to remake it for me. When I returned to the store, she refused to remake it and refuted with an irritated, brash response. This is just so highly frustrating as I spend upwards of $25 here... A WEEK.
Erich Jozwiak
Staff is super friendly and lots of room inside and outside to set.
Very nice area and great coffee shop to study and read. The staff are very kind and the outdoor seating is pleasant.
Sara Smith-Frings
Delicious beverages and friendly service in a lovely atmosphere
Brant Charlow
It says they close at 9 outside and on the website, and it isn’t a holiday. I go by at 8:30- doors are locked and the girl just smirks at me and turns away laughing. I wouldn’t come here if you want polite service.
Russell Blanchard
Merlie was super nice and did a pour over decalf for me and put it in a bag as well. I was on my bike and that worked perfectly! Thanks a million Merlie!
I like ordering ahead on the app because 90% of the time by the time I get there my order is ready. Drive through line can get horrendous at times but it doesn’t bother me. I can’t imagine the pollution that is caused by all of these drivers waiting for their coffee on Sunday afternoon though.
On Saturday around 9:25 pm, I ordered online for pick up at this location. When I got there around 9:30 pm, they said they were already closed. On the Starbucks app and on Google it clearly said they closed at 10:00 pm on Saturday and Sunday. When I showed them my receipt, they said they already closed at 9:00 pm per the district manager’s orders and refused service. They didn’t post anywhere that they were closing early and let my order go through. They took my money, and didn’t refund back to me at that moment. They told me I had to come back tomorrow to get my refund. What kind of service is this? Is this Starbucks or a local coffee shop? This is by far the worst service I’ve ever had from any Starbucks.
Nice place in a great and walkable area, with outside tables and a short walk to benches by the water's edge.Food: 5/5
Great energy and atmosphere
Not What Howard Envisioned! Evidently on-line orders consume this understaffed location. First, you could not get any of the employees to smile no matter how hard you try. Trust me, they hate their job. They make it tougher on themselves by not clarifying orders. Regardless of the crowd waiting for drinks, the staff has zero sense of urgency. If they were nice, perhaps I could overcome a 20 minute wait for hot tea. A cup of hot water and a tea bag. 20 minutes. Bad attitude. Go to one of the other many locations in the area and I promise you will have a very different experience.
Dirty tables, filthy bathrooms, and one of bathrooms’ door lock doesn’t work.When we mentioned it to the barista, she said “ yah it’s been like this for months “!!!For the money Starbucks makes surly the can afford to fix it ??????
This Starbucks in the Woodlands is perfectly located with a nice and ample terrace plus a full air conditioned interior to handle the merciless Houston heat. Service is fast, competent and friendly
I’m not going to lie; I am disappointed in this Starbucks this morning. I regularly go to this Starbucks weekly, at least twice a week. So from that, you can allude to the fact that I have spend a decent amount of $$ here. This morning, I grabbed $5 from my money jar and went down to grab some egg bites. When she was checking me out, I was short 30 cents. Never in my life do I think that I should be given something, but the fact that I use this Starbucks 3-5 a week for the past year, I didn’t really think they would turn my order away because I was short ~quarter. Well, they did, and it is very disappointing. I don’t want this to reflect on any of the other kind baristas that work here, they are great and always want to accommodate you, but this was disappointing.UPDATE: I am a college student, so I always grab my Starbucks for the morning the night before (@9 PM, closing) so I do not have to make the walk when it is hot the next day. As I was pouring my drink this morning, it tasted like straight up milk. So, I poured it out and brought the label & receipt with me to ask them to remake it for me. When I returned to the store, she refused to remake it and refuted with an irritated, brash response. This is just so highly frustrating as I spend upwards of $25 here… A WEEK.For clarification, the cashier, who, in fact was extremely blunt with me, was an older lady with curly reddish hair.
I'm not going to lie; I am disappointed in this Starbucks this morning. I regularly go to this Starbucks weekly, at least twice a week. So from that, you can allude to the fact that I have spend a decent amount of $$ here. This morning, I grabbed $5 from my money jar and went down to grab some egg bites. When she was checking me out, I was short 30 cents. Never in my life do I think that I should be given something, but the fact that I use this Starbucks 3-5 a week for the past year, I didn't really think they would turn my order away because I was short ~quarter. Well, they did, and it is very disappointing. I don't want this to reflect on any of the other kind baristas that work here, they are great and always want to accommodate you, but this was disappointing. UPDATE: I am a college student, so I always grab my Starbucks for the morning the night before (@9 PM, closing) so I do not have to make the walk when it is hot the next day. As I was pouring my drink this morning, it tasted like straight up milk. So, I poured it out and brought the label & receipt with me to ask them to remake it for me. When I returned to the store, she refused to remake it and refuted with an irritated, brash response. This is just so highly frustrating as I spend upwards of $25 here... A WEEK.
Staff is super friendly and lots of room inside and outside to set.
Restaurantji Recommends
Very nice area and great coffee shop to study and read. The staff are very kind and the outdoor seating is pleasant.
Delicious beverages and friendly service in a lovely atmosphere
It says they close at 9 outside and on the website, and it isn’t a holiday. I go by at 8:30- doors are locked and the girl just smirks at me and turns away laughing. I wouldn’t come here if you want polite service.
Merlie was super nice and did a pour over decalf for me and put it in a bag as well. I was on my bike and that worked perfectly! Thanks a million Merlie!
Not too crowded as so many Starbucks are