Popeyes Louisiana Kitchen

420 N Valley Mills Dr, Waco
(254) 633-2300

Recent Reviews

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Francine Hobbs

There were only one staff working, and he was taking his time to wait on the customer. He has a long line. It was more people or customers leaving than there were being waiting on. Popeyes you are losing a lot of money being under staff. A way to attract customers is courtesy, fast service and good management.

VICKI ROSS

dirty inside ignored in drive thru went in saw had no chicken ready drive thru worker could have just that went to KFC

Atmosphere: 1

Food: 1

Service: 1

Donna Pool

To begin, the side entrance/exit doors were locked. Fire code violation! Called to their attention but they didn't do anything about it. The windows & doors were filthy. Chicken tenders were several small pieces but were adequate. Employees were sullen & SLOW. Won't be back.

Atmosphere: 1

Food: 3

Service: 1

Bruce Flachsbart

We love the family meal. Great place to relax, enjoy our favorite food, then head out to finish our shopping. Wonderfully nice people work here!

Atmosphere: 4

Food: 5

Service: 5

William Youngs

Visited this location on Thursday around 11:15. Place was dead inside as well as the drive through. The cashier barely made sense when she spoke. Seems like she didn’t understand anything. When out for arrived, the Red Beans and Rice was cold. The chicken was barely warm. Fries nasty. Plus there was no ice. This really disappointed me, because Popeye’s usually is great.

Atmosphere: 1

Food: 1

Service: 2

Will Adams

Waited at the register for 10 minutes before leaving. 3 employees walked by including a manager. Not even a hello. Saw about 4 employees sitting and relaxing in the back. No one working. Didn’t even get a chance to order.

Atmosphere: 1

Food: 1

Service: 1

Azariah Garza

The lady at the drive thru window was very unprofessional!!!

Atmosphere: 1

Food: 1

Service: 1

Bridget Blackmon

Line stays long

Atmosphere: 5

Food: 5

Service: 5

V Jones

We love that chicken from Popeyes.

Atmosphere: 5

Food: 4

Service: 4

Daniela Mar

service is terrible.

Service: 1

Ashlee Jordan

Absolutely disgusting. My husband got the wrong order and his chicken was old and had 0 flavor it was nasty,
I bit into my chicken and it was raw, waited 35 minutes in line for RAW nasty chicken. Do not recommend.

Food: 1

Service: 1

Ivette Torres

I ordered a tenders meal with red beans and rice, and mac and cheese on the drive-through window. The tenders were hot and juicy. The red beans and rice, and the mac and cheese were delicious and hot. Best mac and cheese ever! I love Popeyes and my meal was excellent! The staff was friendly. They did a fast and excellent job with my order. I will be coming back soon!

Atmosphere: 5

Food: 5

Service: 5

Bao Nguyen

Okay food, terrible service and super slow.

Atmosphere: 1

Food: 3

Service: 2

Faithful Believer1332

Every time we go to this particular popeye's, they forget something in our order and we usually get the family meal. We pay good money to have our favorite items left out. The chicken was over either overcooked, or it was old. We used to love popeyes, but we're losing faith.

Food: 3

Service: 4

Bj McDowell

If you feel like getting mildly irritated to mad due to poor customer service and long wait times for mediocre food this is the spot for you!

Atmosphere: 1

Food: 3

Service: 1

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