Chicken wasn't done had to place in oven. Gentlemen that took order gave off feeling he didn't want to be there.
Atmosphere: 1
Food: 1
Service: 3
Car Aquin
Really poor service, not willing to help customers.
Atmosphere: 1
Food: 2
Service: 1
Mouzam Mohammed
Worst experience even on KFC, manager was so rude and chicken was not fresh. I ordered original but they only had Krispy and he wanted to sell me that Al thought it 3 hours to close the store.
Atmosphere: 1
Food: 1
Service: 1
Curtis Oswald
I purchased a 16 piece meal with a coupon that came with 4 sides for 32.99 and was not given any sauces and ordered an extra large side of cole slaw for 5.50 or something and was charged $50.10. How do you not get any sauces when buying 16 pieces of chicken and how can a $32.99 coupon with only one item added be $18? No receipt given to show any cost breakdown at all.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Fried Chicken
Jitto Jacob
Ordered for 16 PC bucket and gave only 13 pc.not crying for 3 pieces but got charged for 16 piece .this is second time from this particular franchise .
Jessica Reedy
Update from 5yrs ago.Yeah, we have had way better. It's usually ok at this location but today was not. Super dry very old chicken and biscuits is what was for dinner sadly!10/28/23 - so ummmm where is the sauce? We got the $20 meal thing with biscuits, 4pc chicken, fries, and chicken nuggets should have 5 sauces we got zero!!!
Food: 3
Service: 2
meme tatum
I enjoy their original recipes chicken
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fried Chicken
LaShell Pennington
My girl loves KFC! I stop eating chicken about three months ago. And I decided to take a piece as we were shredding, the meat off the bones and the fat to mix into our dog food. He didn’t do anything for me as it has done in the past. You can’t even smell it outside the building. I also gave them one star because they know she comes about 3/4 times a week. And there’s always an issue. A couple of times she got old chicken. Didn’t know about it until she took it home so our dogs had it a treat. Other times she’s missed out on an item that she ordered or they managed to try to put gravy on her mashed potatoes. If it’s not her food is the workers that act like they can’t understand her. And then a customer takes up for her. I wish she would stop going to Kentucky fried chicken altogether. Because my little sweet sweet is now called chunky bear.?
Recommended dishes: Fried Chicken
Dalia M.
Don't come in after 9pm. Always out of everything apparently. Or maybe just too lazy to cook..
I find myself coming here less and less now that they replaced the popcorn chicken with chicken nuggets. They went from having the best chicken item in town to just being so-so. There is no longer a big appeal to come here unless I need a potluck dish at the last minute.
Atmosphere: 3
Food: 3
Service: 5
Christine Knight
Always excellent customer service, the staff go the extra mile! Thank you!
Service: 5
Recommended dishes: Fried Chicken
chris V
This was almost a 1 star review because the chicken I got was inedible when I first got it last Thursday. It was old and dry and tiny. However when I went back for a remake on Saturday it was an entirely different story and the manager was very apologetic. He gave me extra for the trouble and it was super yummy. He said sometimes the chicken shows up frozen after being breaded and it ruins it. I recommend going here but check the quality before you head home to be sure it's a good batch.
Atmosphere: 5
Food: 5
Service: 5
George Busby
We get good service at the location. Food was hot & delicious.
Atmosphere: 5
Food: 5
Service: 5
Mike B
This has to be the worst kfc ever! Ordered on the app 1hr before closing and all wS good until we tried waking in front door..... locked. So we went through drive thru. They handed me my order and I asked what was in the bag... found they gave me wrong order. Then, when got my order together, they told me they didn't have ANY original recipe white meat and so I HAD to take extra crispy. Then, when we got home we found the chicken incredibly dry and old tasting. I eat at kfc regularly near my work and it's always fresh. This Wylie location is horrible!!
Fast service and the food was hot and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Colonel Sandwich Meal
Chicken wasn't done had to place in oven. Gentlemen that took order gave off feeling he didn't want to be there.
Atmosphere: 1
Food: 1
Service: 3
Really poor service, not willing to help customers.
Atmosphere: 1
Food: 2
Service: 1
Worst experience even on KFC, manager was so rude and chicken was not fresh. I ordered original but they only had Krispy and he wanted to sell me that Al thought it 3 hours to close the store.
Atmosphere: 1
Food: 1
Service: 1
I purchased a 16 piece meal with a coupon that came with 4 sides for 32.99 and was not given any sauces and ordered an extra large side of cole slaw for 5.50 or something and was charged $50.10. How do you not get any sauces when buying 16 pieces of chicken and how can a $32.99 coupon with only one item added be $18? No receipt given to show any cost breakdown at all.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Fried Chicken
Ordered for 16 PC bucket and gave only 13 pc.not crying for 3 pieces but got charged for 16 piece .this is second time from this particular franchise .
Update from 5yrs ago.Yeah, we have had way better. It's usually ok at this location but today was not. Super dry very old chicken and biscuits is what was for dinner sadly!10/28/23 - so ummmm where is the sauce? We got the $20 meal thing with biscuits, 4pc chicken, fries, and chicken nuggets should have 5 sauces we got zero!!!
Food: 3
Service: 2
I enjoy their original recipes chicken
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fried Chicken
My girl loves KFC! I stop eating chicken about three months ago. And I decided to take a piece as we were shredding, the meat off the bones and the fat to mix into our dog food. He didn’t do anything for me as it has done in the past. You can’t even smell it outside the building. I also gave them one star because they know she comes about 3/4 times a week. And there’s always an issue. A couple of times she got old chicken. Didn’t know about it until she took it home so our dogs had it a treat. Other times she’s missed out on an item that she ordered or they managed to try to put gravy on her mashed potatoes. If it’s not her food is the workers that act like they can’t understand her. And then a customer takes up for her. I wish she would stop going to Kentucky fried chicken altogether. Because my little sweet sweet is now called chunky bear.?
Recommended dishes: Fried Chicken
Don't come in after 9pm. Always out of everything apparently. Or maybe just too lazy to cook..
Restaurantji Recommends
I find myself coming here less and less now that they replaced the popcorn chicken with chicken nuggets. They went from having the best chicken item in town to just being so-so. There is no longer a big appeal to come here unless I need a potluck dish at the last minute.
Atmosphere: 3
Food: 3
Service: 5
Always excellent customer service, the staff go the extra mile! Thank you!
Service: 5
Recommended dishes: Fried Chicken
This was almost a 1 star review because the chicken I got was inedible when I first got it last Thursday. It was old and dry and tiny. However when I went back for a remake on Saturday it was an entirely different story and the manager was very apologetic. He gave me extra for the trouble and it was super yummy. He said sometimes the chicken shows up frozen after being breaded and it ruins it. I recommend going here but check the quality before you head home to be sure it's a good batch.
Atmosphere: 5
Food: 5
Service: 5
We get good service at the location. Food was hot & delicious.
Atmosphere: 5
Food: 5
Service: 5
This has to be the worst kfc ever! Ordered on the app 1hr before closing and all wS good until we tried waking in front door..... locked. So we went through drive thru. They handed me my order and I asked what was in the bag... found they gave me wrong order. Then, when got my order together, they told me they didn't have ANY original recipe white meat and so I HAD to take extra crispy. Then, when we got home we found the chicken incredibly dry and old tasting. I eat at kfc regularly near my work and it's always fresh. This Wylie location is horrible!!
Atmosphere: 2
Food: 1
Service: 1