Always a great place to eat. Awesome service and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Ken Clark
Always a rewarding and meaningful and memorable experience at Kneaders. And the food is great also. And thank you for the birthday pastry for our daughter. What an awesome surprise :-)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
JB
Was on a trip and stopped for a treat. Ordered 2 hot cinnamon roles...one for my wife and one for me. First, there wasn't a clean table to sit at. No one cleaned the tables or trash while we were there. Second, when they delivered the cinnamon rolls, they were on a single plate. I had to ask for a second plate. The server seemed put out that I asked for a plate. Third, the rolls had not been warm, so they were returned, and we waited another 10 minutes to get them back. They were barely warm, and the licing was not melted. Evidently, Kneaders is a bakery that doesn't know what a hot cinnamon roll is. The rolls were okay, not bad, not as good as others I have had at Yoders in Illinois. Operations clearly were not being managed, and the staff was really culeless. I watched a few walk out into the dining area, put their gloves on, and do nothing to clean the place up. It looks to me like Kneaders leadership needs to learn about Lean. The defects were all due to process inadequacies or training people in the process...failures of leadership.
We just placed a last minute catering order, and Breanna was so helpful! She was patient, kind, and she was so knowledgeable! 10/10 recommend!
Service: 5
Tyler Ward
The French toast for breakfast is great. Sometimes regular refills take a while.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Chunky Cinnamon French Toast
Jantsen Tanner
Called during business hours and the phone was never answered but rather a person picked up the phone, said nothing and put me straight to hold. After holding for a few minutes to the good music I hung up and gave up trying.
Service: 1
Glen Cichoski
Ordered online.Order was not ready when arrived.Wait a thirty minutes in store for them to make a salad.What's compensated with a free dessert. I ain't mad.
My SIL and I are here after shopping. I always enjoy their salads. I ordered a small one and SIL ordered the larger salad. We compared the two in size, and they are almost the same. You don't get more toppings, just a little bit more lettuce. So save $6 and order the small salad.With that said, I always enjoy the food here.
Really disappointed in the increase in price and decline in quality from kneaders recently. I went today and spent 20 minutes in the drive through, paid $20 for my single meal that used to be around $14 a couple years ago, and then they forgot part of my order and gave me the wrong pastry. Kneaders used to be great service and great food for the cost, but now it doesn’t feel worth it.
Atmosphere: 4
Food: 2
Service: 2
Gabrielle Arellano
Every single time a place an online order here I stand at the online order pickup without any acknowledgement at all. They literally just ignore you. There were 4 people standing waiting to pickup orders and finally someone just yelled out “hello can we get some help over here”. Finally a worker came over and helped us but it literally took someone yelling to get them to come over. Several of the people waiting said “this place is seriously going downhill” which I tend to agree. Foods fine, service is trash!
Atmosphere: 3
Food: 4
Service: 1
Tom Nakatani (t2co)
Had a decidedly average breakfast here with a pretty thin & lukewarm cup of coffee. While Kneaders isn't a regular stop for me I had good memories of the last time I visited one when I was in the area. It was near the hotel so I took the short drive and ordered an American omelet (ham, broccoli, & cheese), a side of bacon, and a large coffee.The staff there are very friendly and professional, and there were a fair number of BYU students there getting their own meals and chatting. Overall a pretty nice atmosphere, and the restaurant itself is laid out in a common format to pretty much all Kneaders I've visited.As mentioned, the coffee was weak, and I generally like my coffee on the weaker side. It was lukewarm on top of that so never finished my cup. The omelet and bacon were just average. This location left the broccoli a lot bigger (less chopped) than others, which may suit some people. The best thing was the bread which isn't surprising given they're primarily a bakery.Overall I doubt I'd return based on this meal given there's so many other choices around.
Atmosphere: 4
Food: 3
Service: 5
Gigi Chertude
Nutrition and allergen info not updated online. Good food but pretty spendy for quality. Felt bad for team as they were clearly understaffed!Dietary restrictions: Nutrition and allergen info not up to date online!!
I called to order a pint of soup via Uber eats as I had credits there, they told me to download their app and just order from there. Being sick, I didn’t want to argue or deal with the issue much, so I did. Not only did the order come 30 minutes after it said it would, while I only live 5 minutes away, it came looking like this and they did not follow the instructions I asked and delivered to my neighbors door instead of mine. I am not going to be going here again as this could’ve been resolved if they only updated their menu on their delivery apps. Wasted $20 for mediocre soup at best.
Always a great place to eat. Awesome service and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Always a rewarding and meaningful and memorable experience at Kneaders. And the food is great also. And thank you for the birthday pastry for our daughter. What an awesome surprise :-)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Was on a trip and stopped for a treat. Ordered 2 hot cinnamon roles...one for my wife and one for me. First, there wasn't a clean table to sit at. No one cleaned the tables or trash while we were there. Second, when they delivered the cinnamon rolls, they were on a single plate. I had to ask for a second plate. The server seemed put out that I asked for a plate. Third, the rolls had not been warm, so they were returned, and we waited another 10 minutes to get them back. They were barely warm, and the licing was not melted. Evidently, Kneaders is a bakery that doesn't know what a hot cinnamon roll is. The rolls were okay, not bad, not as good as others I have had at Yoders in Illinois. Operations clearly were not being managed, and the staff was really culeless. I watched a few walk out into the dining area, put their gloves on, and do nothing to clean the place up. It looks to me like Kneaders leadership needs to learn about Lean. The defects were all due to process inadequacies or training people in the process...failures of leadership.
Atmosphere: 2
Food: 3
Service: 2
Delicious food!
Atmosphere: 5
Food: 5
Service: 5
Best French toast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries, Sandwich, Turkey Bacon Avocado, Chunky Cinnamon French Toast
We just placed a last minute catering order, and Breanna was so helpful! She was patient, kind, and she was so knowledgeable! 10/10 recommend!
Service: 5
The French toast for breakfast is great. Sometimes regular refills take a while.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Chunky Cinnamon French Toast
Called during business hours and the phone was never answered but rather a person picked up the phone, said nothing and put me straight to hold. After holding for a few minutes to the good music I hung up and gave up trying.
Service: 1
Ordered online.Order was not ready when arrived.Wait a thirty minutes in store for them to make a salad.What's compensated with a free dessert. I ain't mad.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Bakery, Pastries, Sandwich, Turkey Bacon Avocado, Bread Pudding
My SIL and I are here after shopping. I always enjoy their salads. I ordered a small one and SIL ordered the larger salad. We compared the two in size, and they are almost the same. You don't get more toppings, just a little bit more lettuce. So save $6 and order the small salad.With that said, I always enjoy the food here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries, Sandwich, Turkey Bacon Avocado
Restaurantji Recommends
Really disappointed in the increase in price and decline in quality from kneaders recently. I went today and spent 20 minutes in the drive through, paid $20 for my single meal that used to be around $14 a couple years ago, and then they forgot part of my order and gave me the wrong pastry. Kneaders used to be great service and great food for the cost, but now it doesn’t feel worth it.
Atmosphere: 4
Food: 2
Service: 2
Every single time a place an online order here I stand at the online order pickup without any acknowledgement at all. They literally just ignore you. There were 4 people standing waiting to pickup orders and finally someone just yelled out “hello can we get some help over here”. Finally a worker came over and helped us but it literally took someone yelling to get them to come over. Several of the people waiting said “this place is seriously going downhill” which I tend to agree. Foods fine, service is trash!
Atmosphere: 3
Food: 4
Service: 1
Had a decidedly average breakfast here with a pretty thin & lukewarm cup of coffee. While Kneaders isn't a regular stop for me I had good memories of the last time I visited one when I was in the area. It was near the hotel so I took the short drive and ordered an American omelet (ham, broccoli, & cheese), a side of bacon, and a large coffee.The staff there are very friendly and professional, and there were a fair number of BYU students there getting their own meals and chatting. Overall a pretty nice atmosphere, and the restaurant itself is laid out in a common format to pretty much all Kneaders I've visited.As mentioned, the coffee was weak, and I generally like my coffee on the weaker side. It was lukewarm on top of that so never finished my cup. The omelet and bacon were just average. This location left the broccoli a lot bigger (less chopped) than others, which may suit some people. The best thing was the bread which isn't surprising given they're primarily a bakery.Overall I doubt I'd return based on this meal given there's so many other choices around.
Atmosphere: 4
Food: 3
Service: 5
Nutrition and allergen info not updated online. Good food but pretty spendy for quality. Felt bad for team as they were clearly understaffed!Dietary restrictions: Nutrition and allergen info not up to date online!!
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Turkey Bacon Avocado, Turkey Bacon Avocado on Focaccia, Chicken Salad Croissant
I called to order a pint of soup via Uber eats as I had credits there, they told me to download their app and just order from there. Being sick, I didn’t want to argue or deal with the issue much, so I did. Not only did the order come 30 minutes after it said it would, while I only live 5 minutes away, it came looking like this and they did not follow the instructions I asked and delivered to my neighbors door instead of mine. I am not going to be going here again as this could’ve been resolved if they only updated their menu on their delivery apps. Wasted $20 for mediocre soup at best.
Food: 2
Service: 1