On August 18th at 6pm got order from them delivered, I ordered from their website because of the deals and free delivery which they us door dash ugh. I go outside to get my order and see that I don't have all of my order. I ordered $60 worth of food! I ordered three 4pc meals with 2 biscuits and 2 sides and I got zero sides. I didn't get my 2 chicken sandwiches and mac and cheese or my chicken sandwich and nuggets box meal or drink with it. KFC won't answer the phone and there isn't a way to file dispute via door dash because I didn't order through them. This stuff has to change for real. People wonder why customers flip out of workers, it's because of service like this. Going to the restaurant and getting a refund, let's see how this goes. Smh
C V
Garbage customer service, acted like I wasn’t even there
Matthew Studer
Orders online 1 hour prior to closing. While trying to pick up the order I was informed that they had no chicken. This is the 2nd time trying to order take out with no success. Then the refund process was a joke. My advice get you chicken somewhere else this franchise gives KFC a poor name
Food: 1
Service: 1
David Privette
Great service today!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Leah Laws
WORST KFC ever. This is the 2nd time I've placed an online order with them, pulled up because the app says "ready" and they tell me they "ran out of chicken". Waited 45 minutes for them to actually make my order. Apparently if you order after 8pm they won't make your order until 45mins AFTER you get there... they told me to park in a spot and then wouldn't even bring the food to my car, the dude yelled out of the driver thru window for me to walk up and get it... when I finally got my food almost an hour later, the chicken was super dark and seemed like they had not changed their oil in forever, there was no gravy, biscuits were still raw and the fries were soggy. EVERYTHING WAS COLD except the chicken because they didn't even have the common sense to wait to make the rest of the food while cooking the chicken..
Service: 1
RAWJ* BOOM
Food was stale and unfresh like it was held under heat lamps for several hours, not fresh at all didn't even taste like kfc.then they short changed me $2.00 dollars. Won't be going back to that location.
Atmosphere: 2
Food: 1
Service: 2
K Harris
Food was warm and very dry
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: 3 Tenders Flavored Meal
Diane Dorene Ferguson
Cheryl was so very courteous and just a pleasant lady . She has a great attitude with her customers and her fellow employees . Definitely an asset to your restaurant
Employees always have an attitude. Here it's 8:51pm they close at 10pm and have no chicken ready. Google said, "live busy" but no customers inside and I'm the only person in the drive thru. Everytime I come in here I'm waiting 30-45 mins..... if wasn't for my family I'll be home watching a movie...
Atmosphere: 1
Food: 3
Service: 1
Ariel Wright
I ordered a Family Dinner at the drive through. The staff was really nice and respectful when bringing my food out. The food was delicious and hot as well.
Atmosphere: 5
Food: 5
Service: 5
Liz Wade
My sister and I stopped for lunch. The gentleman that waited on us was polite, professional and respectful. We had the entire place to ourselves. We will go back
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Nathan Haraschak
I seen a post that KFC literally served their food with BRAIN MATTER in it. If I could post the photo here I would. Absolutely disgusting. Idk how yall in business.
On August 18th at 6pm got order from them delivered, I ordered from their website because of the deals and free delivery which they us door dash ugh. I go outside to get my order and see that I don't have all of my order. I ordered $60 worth of food! I ordered three 4pc meals with 2 biscuits and 2 sides and I got zero sides. I didn't get my 2 chicken sandwiches and mac and cheese or my chicken sandwich and nuggets box meal or drink with it. KFC won't answer the phone and there isn't a way to file dispute via door dash because I didn't order through them. This stuff has to change for real. People wonder why customers flip out of workers, it's because of service like this. Going to the restaurant and getting a refund, let's see how this goes. Smh
Garbage customer service, acted like I wasn’t even there
Orders online 1 hour prior to closing. While trying to pick up the order I was informed that they had no chicken. This is the 2nd time trying to order take out with no success. Then the refund process was a joke. My advice get you chicken somewhere else this franchise gives KFC a poor name
Food: 1
Service: 1
Great service today!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
WORST KFC ever. This is the 2nd time I've placed an online order with them, pulled up because the app says "ready" and they tell me they "ran out of chicken". Waited 45 minutes for them to actually make my order. Apparently if you order after 8pm they won't make your order until 45mins AFTER you get there... they told me to park in a spot and then wouldn't even bring the food to my car, the dude yelled out of the driver thru window for me to walk up and get it... when I finally got my food almost an hour later, the chicken was super dark and seemed like they had not changed their oil in forever, there was no gravy, biscuits were still raw and the fries were soggy. EVERYTHING WAS COLD except the chicken because they didn't even have the common sense to wait to make the rest of the food while cooking the chicken..
Service: 1
Food was stale and unfresh like it was held under heat lamps for several hours, not fresh at all didn't even taste like kfc.then they short changed me $2.00 dollars. Won't be going back to that location.
Atmosphere: 2
Food: 1
Service: 2
Food was warm and very dry
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: 3 Tenders Flavored Meal
Cheryl was so very courteous and just a pleasant lady . She has a great attitude with her customers and her fellow employees . Definitely an asset to your restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Piece Meal, Mashed Potatoes & Gravy, Potatoes, Fried Chicken
Love the new look! Cleaner and much better service. Thank you, new management!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Just left there, good service, fresh food, good timing. Everyone was cool.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Employees always have an attitude. Here it's 8:51pm they close at 10pm and have no chicken ready. Google said, "live busy" but no customers inside and I'm the only person in the drive thru. Everytime I come in here I'm waiting 30-45 mins..... if wasn't for my family I'll be home watching a movie...
Atmosphere: 1
Food: 3
Service: 1
I ordered a Family Dinner at the drive through. The staff was really nice and respectful when bringing my food out. The food was delicious and hot as well.
Atmosphere: 5
Food: 5
Service: 5
My sister and I stopped for lunch. The gentleman that waited on us was polite, professional and respectful. We had the entire place to ourselves. We will go back
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
I seen a post that KFC literally served their food with BRAIN MATTER in it. If I could post the photo here I would. Absolutely disgusting. Idk how yall in business.
Atmosphere: 1
Food: 1
Service: 1
Expensive.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
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