Chipotle Mexican Grill

9506 Main St, Fairfax
(571) 328-5485

Recent Reviews

Nate N Investing

Beware my Dad got intense food poisoning from this location waking up at 1am throwing up! Caution. Warning, ?

Atmosphere: 1

Food: 1

Service: 1

Amanuel Girma

This chipotle is one of the worst. The workers are untrained and unprofessional. Everything is dirty even the workers uniforms.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Burrito, Burrito Bowl

Will Rojas

Salty food, always.

Atmosphere: 1

Food: 1

Service: 1

Ryan Gardner

Wow. This place needs some serious quality control assist from corporate. Been to a ton of chipotles, I would think being in Fairfax this place would be run better. Food was poor quality, service mediocre, and the cleanliness really lacking.

Atmosphere: 1

Food: 2

Service: 3

Juan Cruz

Very bad service. I went there for a few days and they didn't give me enough food. The plate has to be full. And not half. It's not free food. You're paying for the food as workers, you have to keep in mind that very bad service.

Food: 1

Go Nats

Food was good here, but frustrated with the service. They need to train their employees on their rewards program. They have a big sign pushing you to sign up for their rewards program and get free guac. So I signed up while waiting in short line and order two meals, including guac. They scan the QR code that popped up when I signed up, but the guac doesn't come off the bill. He says I haven't earned enough rewards or bought enough. I point to the sign that says "New rewards members get guac on us instantly. $5 purchase min." We spent $30. Upon further inspection, there was a separate QR code that I needed to scan, which is confusing since the text with the QR code that showed up when I registered says "One scan to use rewards and earn points" If he didn't know, he should have called a manager out, but he just didn't care.

Atmosphere: 3

Food: 4

Service: 2

Darien Mason

I've always liked Chipotle ever since high school. It's in a good location for when you're passing through. The bathroom here has a keypad password so if you're in a rush because of a Chipotle food baby, be sure to ask the employees what the code is so you can deliver the baby with a slam dunk.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Burrito Bowl, Chips

jake korden

Worst Chipotle in nova. Staff is combative and manager is extremely

Atmosphere: 2

Food: 3

Service: 1

Michael Shang

Wrapped burrito incorrectly and then the staff refused to correct the mistake because the food had been bitten in to. Food is basically falling out and the shell was used more as a container than a vessel. Horrible staff.

Atmosphere: 2

Food: 1

Service: 1

David Bonner

Love this place. Great Mexican food.

Atmosphere: 5

Food: 5

Service: 5

Pamela Hamilton

DO YOU EVER SERVE HOT FOOD?" JUST WONDERING BECAUSE WE CONSISTANTLY GET COLD FOOD FROM THIS PLACE.EVERYTHING SUCKS. AND YOU WOULD GET NEGATIVE STARS IF THAT WAS AN OPTION- DO BETTER-

Atmosphere: 1

Food: 1

Service: 1

Sandra A.

I keep going back thinking my bad experience was just an anomaly but it's been too many times that they are out of ingredients--perpetually out of guacamole if you come later in the day. The portions are always inconsistent and small. They fill the ladle halfway. Unsure what is happening at this location. I wish they'd get it together.

clarissa harris

the staff , i dont know for what reason . when i speak to all of them they seem to have an attitude. i go multiple times a week. also its not that clean in there. tables never wiped down and supplies usually

Atmosphere: 1

Food: 3

Service: 1

Gonzalo Adad

Paper napkins, inside the food, after claim the Manger treat me like she was doing me a favor to refund the

Atmosphere: 1

Food: 1

Service: 1

Cat

Ate here once a couple months ago and it is definitely the WORST chipotle in the area. They messed up my order and on top of that, the guac did not taste fresh. The portions were awful too. I’m not just saying all this because they messed up. Please drive elsewhere.

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