This place is constantly understaffed. The workers are great but it takes 15 minutes to get a coffee because they don’t have enough workers. Will never come
Service: 1
Yu-Chi Liu
They never have the variety of donuts as they advertise. .
Atmosphere: 3
Food: 1
Service: 3
Evan Toth
Me: "what's a pink velvet macchiato?"Server: "uhhh we make a macchiato and add pink velvet"*Proceeds to make me one of the worst coffee beverages I've ever drank* Even the donut was flat, insufficiently filled, and the whole experience was
Atmosphere: 3
Food: 2
Service: 3
Susan Presley
Friendly, accommodating
Atmosphere: 5
Food: 5
Service: 5
Jennifer Santure
This location never seems to be able to get a standard coffee or food order correct. I’ve ordered the exact same standard ice coffee from other Dunkin locations across NoVA and this location messes it up so badly every time. They also seem to always way overcook or undercook orders of hash browns, bagels, and other basic food items. This location just seems to not be able to get anything right. Buyer beware- they’ve also recently started charging extra for shots of swirl, which are usually required to make your drink taste normal, which is a franchise level decision. If you’re going to be greedy at least give customers edible food.
Atmosphere: 1
Food: 3
Service: 2
Naseem M.
Bad service I walk in and he told me the guy who is supposed to work he's not coming and I'm not gonna take your order
Azucena E.
today November 07 of year 2023 I received bad service. because the cashier up her voice to me, just she think I just speak Spanish but her didn't know I speak english too. that's Rasista of her part Since that attitude was only with me, even I'm accompanied by my two daughters. I never go back at this store
banan alzahrani
The service is terrible from the moment I walked in to the moment I walked out. First I go in and the lady at the cashier says “what do you want?” With an attitude, than I try to get my free coffee from the app, cause they give you free coffee with any purchase on Mondays, and after she scans the bar code she deletes it from the computer as if there is nothing. She proceeds to tell me that the bar code is not working and that I have to pay for the large coffee that she made while the bar code was “ not working”.WORST SERVICE EVER!!
Recommended dishes: Iced Latte
Stacy Davies
Had to repeat my order multipul times and the gentalman that works there dosent seem to care at all if he gets it right or not. Ever since the new servaces were added to the circle area that store has gone down hill. Service is laxadasical and some times down right wrong. Dont go the that store.
Donuts are Donuts yet they had a huge variety vs other locations where consumer demand is higher as in the one by Dunn Loring Metro Station and the one in Falls Church City both in Northern Virginia, Fairfax County.
We wear around 11:00 to get our breakfast I neev seen this kind of bad customers service girl & boy had the worst customers service coffee called worst store
RareBlue Sapphire
Late day donut holes purchase. Tasted good. Average variety available. Will visit this location again.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dunkin Donuts
kayla Brooks
Very unpleasant customer service from the girl who has fake lashes. I’ve been here a couple of times and she poses with a fake smile. Looks like she doesn’t want to work there.
Atmosphere: 1
Food: 2
Service: 1
Becky Bayon
I had a good visit at this Dunkin donuts. The gentleman working (Emmett) did a GREAT job making sure each person got what they asked for and was kind and courteous with each of us. We were a huge crowd of people and he handled it very well. Especially for being on his own Manning the entire store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin Donuts, Bagels
Wasy Reangber
I just went to this location to get my weekend coffee. I had an amazing experience the moment I walked in! I was greeted my Abe and his energy was happy, helpful and entertaining! His joyful attitude really made my morning and brightened my day. While I was waiting for my food I could tell he made everyone else’s morning as well with his amazing service. Kareem made my drink (and every one else’s on his own) so quick and it was perfect! He seemed very nice and gave great service. The gentleman who was making the food was super nice as well although I didn’t get his name. Idk why this location has such a low rating but this will be the location I come to from now on!
This place is constantly understaffed. The workers are great but it takes 15 minutes to get a coffee because they don’t have enough workers. Will never come
Service: 1
They never have the variety of donuts as they advertise. .
Atmosphere: 3
Food: 1
Service: 3
Me: "what's a pink velvet macchiato?"Server: "uhhh we make a macchiato and add pink velvet"*Proceeds to make me one of the worst coffee beverages I've ever drank* Even the donut was flat, insufficiently filled, and the whole experience was
Atmosphere: 3
Food: 2
Service: 3
Friendly, accommodating
Atmosphere: 5
Food: 5
Service: 5
This location never seems to be able to get a standard coffee or food order correct. I’ve ordered the exact same standard ice coffee from other Dunkin locations across NoVA and this location messes it up so badly every time. They also seem to always way overcook or undercook orders of hash browns, bagels, and other basic food items. This location just seems to not be able to get anything right. Buyer beware- they’ve also recently started charging extra for shots of swirl, which are usually required to make your drink taste normal, which is a franchise level decision. If you’re going to be greedy at least give customers edible food.
Atmosphere: 1
Food: 3
Service: 2
Bad service I walk in and he told me the guy who is supposed to work he's not coming and I'm not gonna take your order
today November 07 of year 2023 I received bad service. because the cashier up her voice to me, just she think I just speak Spanish but her didn't know I speak english too. that's Rasista of her part Since that attitude was only with me, even I'm accompanied by my two daughters. I never go back at this store
The service is terrible from the moment I walked in to the moment I walked out. First I go in and the lady at the cashier says “what do you want?” With an attitude, than I try to get my free coffee from the app, cause they give you free coffee with any purchase on Mondays, and after she scans the bar code she deletes it from the computer as if there is nothing. She proceeds to tell me that the bar code is not working and that I have to pay for the large coffee that she made while the bar code was “ not working”.WORST SERVICE EVER!!
Recommended dishes: Iced Latte
Had to repeat my order multipul times and the gentalman that works there dosent seem to care at all if he gets it right or not. Ever since the new servaces were added to the circle area that store has gone down hill. Service is laxadasical and some times down right wrong. Dont go the that store.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Dunkin Donuts, Breakfast Croissant
Donuts are Donuts yet they had a huge variety vs other locations where consumer demand is higher as in the one by Dunn Loring Metro Station and the one in Falls Church City both in Northern Virginia, Fairfax County.
Service: 5
Restaurantji Recommends
We wear around 11:00 to get our breakfast I neev seen this kind of bad customers service girl & boy had the worst customers service coffee called worst store
Late day donut holes purchase. Tasted good. Average variety available. Will visit this location again.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dunkin Donuts
Very unpleasant customer service from the girl who has fake lashes. I’ve been here a couple of times and she poses with a fake smile. Looks like she doesn’t want to work there.
Atmosphere: 1
Food: 2
Service: 1
I had a good visit at this Dunkin donuts. The gentleman working (Emmett) did a GREAT job making sure each person got what they asked for and was kind and courteous with each of us. We were a huge crowd of people and he handled it very well. Especially for being on his own Manning the entire store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin Donuts, Bagels
I just went to this location to get my weekend coffee. I had an amazing experience the moment I walked in! I was greeted my Abe and his energy was happy, helpful and entertaining! His joyful attitude really made my morning and brightened my day. While I was waiting for my food I could tell he made everyone else’s morning as well with his amazing service. Kareem made my drink (and every one else’s on his own) so quick and it was perfect! He seemed very nice and gave great service. The gentleman who was making the food was super nice as well although I didn’t get his name. Idk why this location has such a low rating but this will be the location I come to from now on!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin Donuts