9815 Hospital Blvd, Fredericksburg
Jang's got the bomb steak egg and cheese biscuit. Love the wings too!
Sunday evening visit and the staff was friendly, food was hot, and the sweet tea was cold. What more can you ask for?
Had a terrible experience at the Spotsylvania, VA location yesterday! Went to purchase a gift card- cashier swiped my card- then after over 20 minutes of waiting told me that they can't issue the gift card AND cannot refund my money!!! Her solution was to, "just come back tomorrow..." Sooooo, had to leave the store with no gift card and Bojangles STILL has my money! I called corporate. Got an EMAIL response at 10PM saying the gift card machine was broken and they will issue a refund. But, that takes 2-3 days. They did not even acknowledge the inconvenience and complete lack of customer service! Extremely disappointed! And, it was my 1st time ever going there. This gift card was for a coach's gift...so, I had to scramble at the last minute...
I’ve never gotten anything here but the fried chicken wings or chicken tenders. I think the food is very good. I frequent Bojangle’s often. My only caution is to be sure the food in the bins is freshly cooked. Just like other restaurants, the food is sometimes cooked and then can stay in the bins awhile. It causes the chicken to be dry and hard. I always ask what time they cooked it and if I’m still not satisfied, I’ll have them fresh cook my meal. They are more than agreeable to do this!
Good food, great customer service. Restaurant was clean and service was fast.
I ordered the chicken tender meal and got Mac and cheese and a side fry....the fries the gave me were old and when I asked to have fresh fries the cashier caught an attitude..my chicken tenders were hard and dry...they said they were fresh and they won't as well as my biscuits..will not be placing anymore orders from this location
It's new.....so it's clean. Staff were cool. The biscuits.....they aight. I worked at another Bojangle's when I was in high school.....y'all need to bring it a little more with them biscuits.
The service was excellent. Food is always delicious.
Chicken to die for! Nice people. Clean facility. Great as t lunch!
Why is the inside ordering closed before the restaurant closes? Car full of sleeping kids on a road trip and can’t go through the drive through. Foods amazing but been having non stop problems. This ends our bojangles journey, won’t be returning to any of them anymore.
The food tasted good but it was almost like Popeyes. Staff was pretty friendly.
The morning staff at the Hospital Rd. location are amazing. They are so kind and professional, and fast. The food is always fresh, and my order correct. I hope their management recognizes what a good job they’re doing!
Chicken was very hot and fresh. Very tasty, but they messed up my order. I asked for no thighs and I got thighs. Otherwise it would have been 5 stars
Had good food experiences in past months, but the last few times the chicken has been scrawny. Very disappointed. Probably going elsewhere from now on. We have a large family and buy the 20 piece each time, but wasn't enough food these last few times...disappointing.
Delicious! Very crispy! Sweet tea but not too sweet. Service is exceptional.
Nan (cashier) was very patient with my indecisive kids, couldn’t let it go unrecognized. With that said, Bo berry biscuits are delicious! Place was clean.
Excellent customer service, fresh and delicious food, and a clean restaurant! This was the best experience we have ever had at Bojangles (or any fast food restaurant).
Fried chicken & biscuits are what they're known for. Kids meals are nice, biscuits are delicious & service was fast & friendly. Only gave 3 stars because it was too salty for my tastes.
Love this place the most grate service very good food costumer service was very helpful ten out of ten for me
We went for chicken strips but after seeing the price we went next door to sheets who by the way has really good chicken strips.
Supremes were hot and fresh and good size. Biscuit was also very fresh and hot. Delicious!
Great food and finally a location closer to home. The only problem was the wait for something as simple as Bo rounds. It was worth it overall, and I would definitely go back.
Great food glad I don't have to go to Richmond to get Bojangles ðŸ˜
Only the second time I’ve been here cashier at the window never said anything to me after she gave me my food and I realized they didn’t put gravy on my mashed potatoes so I go back through the drive-through they give them to me and still do not apologize or say anything to me. Poor customer service. Never again.
great staff the food was awesome and hade a great time
Chicken is the best, come here every other week and order the 8 piece tailgate special. Delicious
Gotta love the customer service here. Walker has memorized my name and order; very polite and professional every morning. It is rare to see that kind of attention given to the customers outside of chick-fil-a. Do the reasonable thing and promote people like this!
These guys are always so fast and so awesome. Keep up the great work
The food was good but, the associate that got my food was rude. I told her that my order was to go and she rolled her eyes and let out a deep sigh. I told her if it was a problem I could put it in a bag myself. The cashier never asked me if it was for here or to go.
Super clean, super friendly, super tasty!
As a breakfast fanatic, I love that breakfast is available all day long.
. Poor customer service. Was sitting down to eat listening to things she could've kept to herself ! Had the 2 piece dinner and really enjoyed it. Maybe next time, at another location!
Very friendly and efficient. Staff looks like they love working here and the manager is doing a great job keeping them all focused. Food was fresh and delicious. This place was a breath of fresh air during a difficult road trip.
Chicken spiced just right. Mashed potato with gravy side quite good for fast food. Staff courteous, helpful and speak and understand English.
I don't want to give this place any stars after the service I received. I was handed a cold food. When I asked for fresh food, the cashier told meto pull forward with an attitude. As I was waiting another employee walked out to inform me that fresh food would take 12 mins. I requested a refund and was told that they do not give refunds. Really??? Cold food...no refund and nasty attitudes. Is what I paid for? I will never visit this store again. Good customer service is worth the drive.
How was my experience? Non-existent. Arrived at 6:05 on a Saturday morning, but the restaurant (that is supposed to open at 5:30 according to Google) was not open yet. So instead we drove back to the McDonald's that we went by just to get here. I'd suggest getting the hours straight, either in the store, or on the Google maps listing.
Delicious Cajun Chicken sandwich! Amazing seasoned fries! Fast drive-thru with friendly workers. I'll be back!
Thank you for letting our team do their fundraiser here today Virginia Stars 13u LeMaster
Stopped for a quick supper after a long day of driving back from PA to N.C. The staff was courteous but there did seem to be some miscommunication about orders. They forgot to cook chicken breasts so I had to get different pieces. This is after they had forgotten to fix my order and two people after me got their food first. Staff needs to go to a N.C. Bojangles and let them show them how to run a chicken joint. Besides my issues I would stop here again if in the area traveling.
The best Bojangles’ chicken I’ve ever had! Friendly staff and prompt service! I was in and out within a matter of a few minutes. I will defiantly be back!
9815 Hospital Blvd, Fredericksburg, VA 22408