Waffle House

7109 W Broad St, Richmond
(804) 672-9397

Recent Reviews

D Jackson

This was my first time coming to this location. I came in to the restaurant. No one greeted me and I was shocked because at other locations that’s the first thing that the staff does. I then find a seat and sit down. No one greeted me or acknowledge my presence. The waitress section I was in looked at me an continued to wipe done one table and not wait on me. She finished the table and just stood there. A take out customer walked in and she took his order. The cook looked my way and he kept cooking. A waitress walked from the back and she just stood there. I got up and left once another customer came in and the original waitress took their order. The cook saw me leave and said nothing. It was 10:40 am. Don’t go here . They don’t like money or customers. This Waffle House customer service is bad. My advice to corporate is to pull their cameras and check out what’s really going on. Not waiting on paying customers is really going to hurt this locations bottom line. Don’t eat here.

Atmosphere: 1

Service: 1

Gregory Myers

People were great and one of cleanest waffle houses

Kolbie Campbell

We had Michelle today as our waitress and she was great! We were quickly seated and out food did not take long either even though the place was crowded. Came out exactly how we ordered it. Overall great

Atmosphere: 5

Food: 5

Service: 5

Carl Scott

Quick breakfast ?

Atmosphere: 3

Food: 3

Service: 4

Hadar Pedhazur

One of our favorite places. Thankfully, the kids love it so we don't have to fight about where to eat. ?Kid-friendliness: Kids love it and they are very nice to the kids.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hashbrown Bowl

Rye

workers smoking weed in the

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Waffle House

John L. Donelson

It was strange to eat at Waffle House during the day and actually seeing a full staff.It was refreshing to see everyone having a good time, cooking, serving, and enjoying the music. The moral started off great.The food was good as always. My only complaint was ordering an Arnold Palmer and paying for a container of lemonade, but only getting half of it to mix with the tea. The atmosphere made up for the difference, so all is well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Scrambled Egg and Bacon on a Grilled Bun with Hash Browns and Raw Onions on Top, Texas Bacon Cheesesteak Melt, Waffle Well Done, Texas Cheesesteak Melt, Sausage Egg and Cheese Sandwich, Grown Up Grilled Cheese, Sausage, Steak and Cheese, Grits Bowl, Hashbrown Bowl, Grilled Cheese, Waffle House, Grits, Steak, Cheeseburger

Tracey Greene

I actually was bringing an employee to work. So anyway the food is always good at waffle House I don't care which one you go to the food is good hands down. It's a little more pricey now with inflation though. I was in Florida at 1:00 and they wanted almost $30 for two breakfasts and I was just like hell no I'm not paying that I can go out and buy the food and make it cheaper than that so but anyway. Not everyone's rich or can afford the high prices now. But yeah I would definitely recommend waffle House if I wanted to go out to eat for food for breakfast especially their breakfast bowls

Atmosphere: 5

Food: 5

Service: 5

K. S.

Went in for a quick bite. Was served by a nice woman. Food came out quick hot and delicious. I had thought that the bowl I ordered came with eggs but didn't. The manager who I think is named Frank overheard me talking to the waitress about the eggs. Before I knew it he threw a couple eggs right in front of me and said sorry for the inconvenience. They didn't charge me for it. As busy as the place was I was shocked to see such great customer service. Frank seems to be doing a really great job as manager running a tight ship and should be considered for promotion.

Atmosphere: 5

Food: 5

Service: 5

nathan bell

Busy and service is fast and food hot! Coffee refills on point!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage, Waffle House

Felicia Greene Moore

Cook Vic hooks my food up every time.... I won't let anyone else cook my food at Waffle House

Aaron

These servers need more

Atmosphere: 5

Food: 5

Service: 5

Johnny Denzler

Well I asked for Xtra Xtra crispy bacon. Told them I wouldn't send back for being almost black lol. If it's not crispy...then it's just ham. I always says this. Well the bacon was lump as a noodle,not even well done. And the the eggs were very runny,but alright. I am not very picky

Atmosphere: 3

Food: 2

Service: 3

Paul White

When you have to request they turn their heat on, we have an issue!

Atmosphere: 1

Food: 1

Christine C.

Place is very well decorated with cool signs of posters and little tiny but me and my family got a both very comfortable.service is ok some waiter are not as nice as I would like one is laying down with customers waiting at the door. But I did not have to wait to be seated with one of the cooks calling us over instead of the worker.just got the food very good the waffles are amazing it is a Waffle House tho.overall I would recommend this place.

Load More