I asked for an Impossible whopper prepared separately due to a food allergy. Two different employees said NO!!! But TYRELL intervened and said yes.He went ABOVE AND BEYOND to prepare my meal as requested. HE DESERVES A RAISE!!Kudos to TYRELL (only!)
Tom Ennis
The worst Burger King ever... waited in the drive thru for 15 min and it was only 3 total cars here, finally got my food and it was under cooked, took it back to the manager and they got an attitude about the situation, I asked for my money back only and they wouldn't give me my money back.
Syed Z.
Today I went to the Herndon location. False advertising. I showed her and she said we don't offer that(I don't know). Bad taste. Never go there. There are a lot of food providers consider them.
Angel Martin
Morning manager extremely rude doesn’t give you a chance to order before he starts screaming get tf out of here! Poor service!
Mr N.
Can we give zero stars? This place is terrible. It's dirty, there are zero drink options and the customer service is some of the worst I've ever experienced. If you order a breakfast combo, they'll charge you for a fountain drink. Get this....I asked for a coffee with my combo and they said they're out of coffee, so I asked for a soda and they charged me an extra $1.50 for it. When I asked if it was included with the meal, she said only coffee is and we don't have any. Place is a dump and needs new management.
Miguel Chacaltana jr
I had bad news today and I just wanted to go somewhere where I could be alone and they left me alone they let me be and did not look at me wrong thank you guys.
Edwin Watkins
Burnt, dry, not worth the wait, under
Fatima I.
Went there yesterday to pick up food for a client and man are they horrible! Awful place and employees. Racist Hispanic lady and two young males . Will never again come here!!!!
Jeff S.
I dissed this place over a year ago because the food was horrible. But I was there today and the fries were spot on and the two burgers I got were fresh and exactly how I ordered them. HUGE improvement from last year. Good job guys
Cheryl
The food is always Luke warm. I went for take out breakfast one Saturday morning. They could not complete my order through the service window. I was asked to drive around to the front of the store and someone would bring my order! When I drive to the front, there were other cars waiting!! Come on this us supposed to be "Fast Food". When I got home, my family and I agreed the food" was 'not worth the wait"!!!!!!!!
An old, run-down BK. The menu in the drive through looked like it has been around since the 60s (all washed out and rotting). One of the sections was inserted backwards so it was impossible to understand what they were offering. We had to repeat our order multiple times and correct it several other times. At the window, they wanted to charge us for the wrong order, but we caught it and corrected it. We then had to wait for our food (presumably the car before us got ours) and we had purposefully selected BK because we had an appointment to make. We got the order and that was wrong as well, so much so that my boyfriend ended up going hungry and discarded all of his food. My burger was good, but cold. The cheese was hard and cold… I only ate half of my burger. Subpar and disappointing.
Nathan J
The quality here is always completely terrible. You’ll be eating onion rings that are either burns or undercooked. If you pull up to the drive-through window be prepared to wait 5 to 15 minutes.This is my experience over the course of a year
Chi Nguyen
Our kids eat more BK than they should, so we order drive thru from this location quite often. Once in a while there'd be a issue, but it's minor and we can overlook. Never had issues with using the store coupon or accommodations. We usually get prompt service, true to the term 'fast food'.
Alexander Nichols
Friendly and competent, a well executed example of brand standards. My only complaint is the awkward parking lot layout. Recommend
Jennifer Gemelaris
I cannot remember the last time I ate at a Burger King but I needed a quick lunch and this location was convenient and the drive thru was empty. I want to commend you on the excellent customer service I received from the young man in the drive thru! So polite! And the burger and toppings were very fresh. Sweet tea was good too - not too sweet! One star off for the fries - Sorry BK, not a fan.
I asked for an Impossible whopper prepared separately due to a food allergy. Two different employees said NO!!! But TYRELL intervened and said yes.He went ABOVE AND BEYOND to prepare my meal as requested. HE DESERVES A RAISE!!Kudos to TYRELL (only!)
The worst Burger King ever... waited in the drive thru for 15 min and it was only 3 total cars here, finally got my food and it was under cooked, took it back to the manager and they got an attitude about the situation, I asked for my money back only and they wouldn't give me my money back.
Today I went to the Herndon location. False advertising. I showed her and she said we don't offer that(I don't know). Bad taste. Never go there. There are a lot of food providers consider them.
Morning manager extremely rude doesn’t give you a chance to order before he starts screaming get tf out of here! Poor service!
Can we give zero stars? This place is terrible. It's dirty, there are zero drink options and the customer service is some of the worst I've ever experienced. If you order a breakfast combo, they'll charge you for a fountain drink. Get this....I asked for a coffee with my combo and they said they're out of coffee, so I asked for a soda and they charged me an extra $1.50 for it. When I asked if it was included with the meal, she said only coffee is and we don't have any. Place is a dump and needs new management.
I had bad news today and I just wanted to go somewhere where I could be alone and they left me alone they let me be and did not look at me wrong thank you guys.
Burnt, dry, not worth the wait, under
Went there yesterday to pick up food for a client and man are they horrible! Awful place and employees. Racist Hispanic lady and two young males . Will never again come here!!!!
I dissed this place over a year ago because the food was horrible. But I was there today and the fries were spot on and the two burgers I got were fresh and exactly how I ordered them. HUGE improvement from last year. Good job guys
The food is always Luke warm. I went for take out breakfast one Saturday morning. They could not complete my order through the service window. I was asked to drive around to the front of the store and someone would bring my order! When I drive to the front, there were other cars waiting!! Come on this us supposed to be "Fast Food". When I got home, my family and I agreed the food" was 'not worth the wait"!!!!!!!!
Restaurantji Recommends
An old, run-down BK. The menu in the drive through looked like it has been around since the 60s (all washed out and rotting). One of the sections was inserted backwards so it was impossible to understand what they were offering. We had to repeat our order multiple times and correct it several other times. At the window, they wanted to charge us for the wrong order, but we caught it and corrected it. We then had to wait for our food (presumably the car before us got ours) and we had purposefully selected BK because we had an appointment to make. We got the order and that was wrong as well, so much so that my boyfriend ended up going hungry and discarded all of his food. My burger was good, but cold. The cheese was hard and cold… I only ate half of my burger. Subpar and disappointing.
The quality here is always completely terrible. You’ll be eating onion rings that are either burns or undercooked. If you pull up to the drive-through window be prepared to wait 5 to 15 minutes.This is my experience over the course of a year
Our kids eat more BK than they should, so we order drive thru from this location quite often. Once in a while there'd be a issue, but it's minor and we can overlook. Never had issues with using the store coupon or accommodations. We usually get prompt service, true to the term 'fast food'.
Friendly and competent, a well executed example of brand standards. My only complaint is the awkward parking lot layout. Recommend
I cannot remember the last time I ate at a Burger King but I needed a quick lunch and this location was convenient and the drive thru was empty. I want to commend you on the excellent customer service I received from the young man in the drive thru! So polite! And the burger and toppings were very fresh. Sweet tea was good too - not too sweet! One star off for the fries - Sorry BK, not a fan.