9327 Midlothian Turnpike # 1L, North Chesterfield
Always a long wait and not that great
I was excited to learn we had a little Caesars near us and they were doing the bacon wrapped pizzas again! My wife and I went in on a Saturday night around six'ish. Wasn't busy, wasn't a lot of people in the store and we waited 55 minutes to get our pizza. We ordered a bacon wrapped pizza and some crazy bread, not a tough order, not a big order. I won't count the 6 - 7 people that used the app and just came in and picked up their pizzas... There were 2 people in the place that had ordered before we did, and 9 people that came in after us and ordered their pizzas after we did in the store, and 7 of them got their orders before we did. We were standing at the front right beside the counter and I got to the point where I was asking what the hell was going on and why do we not have our order. I would like to give these guys a better review but I can not, their services is BEYOND horrible and they don't seem to care of the customer is irritated or not. I am giving them two stars because the pizza and crazy bread were very good but for the service, I would rather go somewhere else 9 times out of 10.
Maybe not the best pizza in the world, especially with all the smaller chains popping up but when you're hungry and want pizza who can beat a 5 dollar hot and ready pizza? One of the best values around, I think.
Nice customer service and Great PIZZA
Great price for pizzas and good,fix it the way I wanted it light sauce
This is the second time this has happened, so shame in me I guess. Shouldn't have gone back. Showed up and there was zero hot and ready pizzas available. I paid for 1 pepperoni and 1 cheese. It wasn't until after I paid that he told me it would be 8-10 minutes! Ok, fine. 25 minutes later I go up to the counter and ask about my order, to which he frantically looks around and says "were just putting the pepperoni it, it'll be 7-10 minutes". NO. NO, NO, NO. That is not the definition of hot and ready. It's lunch time on a weekend. Have some pizza ready!
Didn't have anything ready had to wait 20 minutes because they give mine to a guy who just walk in and said oops sorry we give your pizza to the worng person what the !
We go here often. They are busy but always smile and make it point to talk to my kids who love their pizza. If they don't have what I ask for ready it is always a short wait. I know it is a franchise but the people who work there make us feel very welcome. Every pizza has been perfect.
9327 Midlothian Turnpike # 1L, North Chesterfield, VA 23235