I went to order my regularly bowl and the food was absolutely disgusting but not as disgusting as the staff! very stingy people they did NOT take the time to listen to what I wanted. I was being rushed so much at that point I thought maybe I'll take up fasting since its better option then eating there. Never again!@google I need a negative star option immediately
Atmosphere: 1
Food: 1
Service: 1
Javed Farooqi
These guys get the online orders wrong all the time. Always check it in the store.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Quesadilla
Donna Wilkins
Parking: The servers are friendly, helpful, willing to explain things like how the app works, and are pleasant to deal with. They never rush you even when they are busy. Five stars just for excellent customer service. ⭐️⭐️⭐️⭐️⭐️I have eaten at this location several times and the food is always fresh and delicious. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Leonardo Aguirre
You will be given small portions with attitude from the whole staff who doesn't want to even be there. ?
Atmosphere: 1
Food: 2
Service: 2
Kyle Olson
This place used to be bad, which I think is why the rating is so low. I even used to have a one star rating on here, but recently I think they must’ve gotten new management or something because now it’s one of the best Chipotles I’ve been to. They always give a lot of food and the food is always fresh. It’s also typically pretty clean, especially for fast food standards, and the customer service is great.
Atmosphere: 5
Food: 5
Service: 5
Kam
We just picked up 4 bowls. I’ve never had such disgusting food. We live 5 mins away and the food was refrigerator cold! The barbacoa in my bowl was all grisly and inedible, i had to stop eating it. My wife’s and daughter’s food just as bad! The chips were stale. I will never go back here, i suggest if ur in the mood for chipotle drive to another one
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chips, Bowl
andrea
I think they make orders incorrectly on purpose because every single time I come to this location they charge me for something but don’t put it in the bowl.
Atmosphere: 1
Food: 1
Service: 1
Will C.
I ordered online and went to pick up my order which ended up being late by a few mins. While I was standing there waiting (in a completely empty store) I see that my order is sitting there behind the counter. I ask an employee if I can pick up my order and he angrily tells me "You can wait". This is also while an entire staff of 6 people are just twiddling their thumbs around before the lunch rush.If you order online and even specify extra anything, they'll give you the bare minimum. It seems that the staff are treating customers like garbage if they don't tip.
Hibak Jama
the worst place to buy chipotle.
Ricky Deras
Worst portions of any chipotle I’ve been too. Go to any other chipotle and save yourself your time and money
The Chipotle in Fairfax is the best in the area. With consistently fresh ingredients, efficient service, and a clean, inviting atmosphere, it's a top choice for a quick bite or leisurely meal.. For a delicious and satisfying dining experience, I highly recommend the Chipotle in Fairfax – it never disappoints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Paul Wydra
One of the most inconsistent chipotles I’ve been to. If you order ahead, they skimp on everything. That seems like a trend everywhere, but it’s particularly bad at this restaurant.As far as food quality, the veggies are usually way under and the guac is usually meh. Beams have been under a few times, as well. Otherwise it is a fairly standard experience.
Atmosphere: 3
Food: 3
Service: 4
Supriya Thapa
My online order was to be picked up by 1:40pm. They first lost my order and I waited 25 mins. When I addressed it to Manager Leo or Cleo, he said go online and pour your concerns and to Leave comment online . I understand thing happens but really! Find better way to handle situations.
Atmosphere: 1
Food: 1
Service: 1
John Mai
The person before me gets hooked up with a massive burrito so there’s not much rice left when I’m next in line and they didn’t bring anymore out either. My bowl is also seriously lacking but whatever, I’m chill. I ask for a LITTLE sour cream next and even pinched my fingers as a hand gesture and the dude just dumps it on top where there’s more sour cream than rice or anything else. I just stare at the dude in disbelief wondering how this even makes sense and almost walked out at that point. Paid but never coming back even though this is the closest location to me.
Atmosphere: 3
Food: 1
Service: 1
Abasourdix Abasourdix
Negligence, carelessness, and an overall nonchalant attitude towards customers, seem to summarize our experience at this outlet.
I went to order my regularly bowl and the food was absolutely disgusting but not as disgusting as the staff! very stingy people they did NOT take the time to listen to what I wanted. I was being rushed so much at that point I thought maybe I'll take up fasting since its better option then eating there. Never again!@google I need a negative star option immediately
Atmosphere: 1
Food: 1
Service: 1
These guys get the online orders wrong all the time. Always check it in the store.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Quesadilla
Parking: The servers are friendly, helpful, willing to explain things like how the app works, and are pleasant to deal with. They never rush you even when they are busy. Five stars just for excellent customer service. ⭐️⭐️⭐️⭐️⭐️I have eaten at this location several times and the food is always fresh and delicious. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
You will be given small portions with attitude from the whole staff who doesn't want to even be there. ?
Atmosphere: 1
Food: 2
Service: 2
This place used to be bad, which I think is why the rating is so low. I even used to have a one star rating on here, but recently I think they must’ve gotten new management or something because now it’s one of the best Chipotles I’ve been to. They always give a lot of food and the food is always fresh. It’s also typically pretty clean, especially for fast food standards, and the customer service is great.
Atmosphere: 5
Food: 5
Service: 5
We just picked up 4 bowls. I’ve never had such disgusting food. We live 5 mins away and the food was refrigerator cold! The barbacoa in my bowl was all grisly and inedible, i had to stop eating it. My wife’s and daughter’s food just as bad! The chips were stale. I will never go back here, i suggest if ur in the mood for chipotle drive to another one
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chips, Bowl
I think they make orders incorrectly on purpose because every single time I come to this location they charge me for something but don’t put it in the bowl.
Atmosphere: 1
Food: 1
Service: 1
I ordered online and went to pick up my order which ended up being late by a few mins. While I was standing there waiting (in a completely empty store) I see that my order is sitting there behind the counter. I ask an employee if I can pick up my order and he angrily tells me "You can wait". This is also while an entire staff of 6 people are just twiddling their thumbs around before the lunch rush.If you order online and even specify extra anything, they'll give you the bare minimum. It seems that the staff are treating customers like garbage if they don't tip.
the worst place to buy chipotle.
Worst portions of any chipotle I’ve been too. Go to any other chipotle and save yourself your time and money
Restaurantji Recommends
The Chipotle in Fairfax is the best in the area. With consistently fresh ingredients, efficient service, and a clean, inviting atmosphere, it's a top choice for a quick bite or leisurely meal.. For a delicious and satisfying dining experience, I highly recommend the Chipotle in Fairfax – it never disappoints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
One of the most inconsistent chipotles I’ve been to. If you order ahead, they skimp on everything. That seems like a trend everywhere, but it’s particularly bad at this restaurant.As far as food quality, the veggies are usually way under and the guac is usually meh. Beams have been under a few times, as well. Otherwise it is a fairly standard experience.
Atmosphere: 3
Food: 3
Service: 4
My online order was to be picked up by 1:40pm. They first lost my order and I waited 25 mins. When I addressed it to Manager Leo or Cleo, he said go online and pour your concerns and to Leave comment online . I understand thing happens but really! Find better way to handle situations.
Atmosphere: 1
Food: 1
Service: 1
The person before me gets hooked up with a massive burrito so there’s not much rice left when I’m next in line and they didn’t bring anymore out either. My bowl is also seriously lacking but whatever, I’m chill. I ask for a LITTLE sour cream next and even pinched my fingers as a hand gesture and the dude just dumps it on top where there’s more sour cream than rice or anything else. I just stare at the dude in disbelief wondering how this even makes sense and almost walked out at that point. Paid but never coming back even though this is the closest location to me.
Atmosphere: 3
Food: 1
Service: 1
Negligence, carelessness, and an overall nonchalant attitude towards customers, seem to summarize our experience at this outlet.
Atmosphere: 1
Food: 3
Service: 1