This Dunkin Donuts has some great refreshers, although they could definitely use more bacon-free options for breakfast. The roll-ups are ok. It personally feels more like a somewhat melted cheese on bread, and not really rolled-up. Service here is very hit or miss. I've had some servers give attitude, while others were really nice. Donuts are good too.
Atmosphere: 4
Food: 4
Service: 4
Emily Vandermade
This location rarely has many donut flavors, but I tried to swing by tonight for my daughter. We got there at 10-12 minutes before closing, the employee saw me pull in, made eye contact, then locked the door and hid in the back. He came out again and started mopping once I got back in my car. Staring at me the whole time. Seriously? I know it’s annoying to get a late customer, but I wasn’t going to ask for anything requiring heating up!
Atmosphere: 3
Food: 3
Service: 1
Fadi Tarapolsi
They do not honor specials, even off of their own menu
Atmosphere: 3
Food: 3
Service: 1
Andy F
My favorite ladies in the morning make me the best cup of coffee around! Always friendly, smiling and super fresh hot coffee.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Berenguer
Very rude every single time I went there. On top of that, they never have donuts.
Marvin Munguia
Fresh donuts /hot coffe / good food what a great way to star your morning :)
Atmosphere: 5
Food: 5
Service: 5
Jsee Ayala
WORST DUNKIN EVER! I went here and this Indian guy was so rude! He saw me waiting in line, (i was the only person in line).. he didn't even say, I'm coming or I'll be there! Then when I ask him if I could get my order he was like.. look I'm alone in here I can't do to much.. like can they hiring more people
David Liss
Nice atmosphere and decor. Different from other Dunkin places I've been to. Fast service. Pleasant staff.
Atmosphere: 5
Service: 5
Jessica Moreno
My friend and I have recently started coming to this Dunkin' Donuts as a weekly meetup, and each week the manager has warmly welcomed us in and asked questions to see how we're doing, he is very engaging and it's clear that he values quality service! The food and coffee is always delicious, and the one time that they got my order wrong, they quickly fixed it apologetically. My friend and I will definitely keep coming back!Seriously great service, and delicious food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Carson G.
My experiences at this Dunkin has always been good.The manager is such a kind hearted gentlemen and always asks about my day you can tell he cares.The service is quick and the employees are very helpful.Great set of people and even better food.
I went here and there was only 1 person and made excuses that he was alone when he made the coffee bad. The employee there was also rude. I was trying to make another order but kept on interupting me and made the drink I did not want. I will never come back and do not recommend going here.
Atmosphere: 1
Food: 1
Service: 1
Dorneya Halatai
Poor service, inconsistency in how everything’s made, one day it’s good the next it’s terrible. Hours on google are NOT accurate.
Dorneya Bozorg
Poor service, inconsistency in how everything’s made, one day it’s good the next it’s terrible. Hours on google are NOT accurate.
Bella Bravin
WORST DUNKIN EVER! Consistent long wait times, rude employees, poor quality coffee. Go two minutes down the road to Vienna
Barbara E Douds
At 5:45 am today, I went to the Oakton DD. One clerk was waiting on a customer, and she asked me to wait as she was by herself, but I did let her know I wanted 2 dozen donuts. No problem. I stepped aside and 2 men appeared at the counter, and the clerk took care of them including selling one of the men 2 dozen donuts. This was not a pre order as when she asked what kind he wanted, the customer said just pick out a variety. The men left and I went back to the counter to order 2 dozen donuts. Her response: “I can’t sell you 2 dozen because then there wouldn’t be enough for the morning.” I was stunned. First of all, even had she sold me what I wanted, there would still have been PLENTY of donuts left to sell. I told her that made no sense, but she kept insisting. I tried to call the manager a number of times, but the line was busy. Either this staff member is woefully uninformed, or the absurdity of this “policy” is beyond belief. And, it was clear that this woman staff member had no intention of telling the male customer the HE couldn’t buy 2 dozen donuts. I will no longer be a customer at this DD. Go to the DD in Vienna where they happily filled my order.
This Dunkin Donuts has some great refreshers, although they could definitely use more bacon-free options for breakfast. The roll-ups are ok. It personally feels more like a somewhat melted cheese on bread, and not really rolled-up. Service here is very hit or miss. I've had some servers give attitude, while others were really nice. Donuts are good too.
Atmosphere: 4
Food: 4
Service: 4
This location rarely has many donut flavors, but I tried to swing by tonight for my daughter. We got there at 10-12 minutes before closing, the employee saw me pull in, made eye contact, then locked the door and hid in the back. He came out again and started mopping once I got back in my car. Staring at me the whole time. Seriously? I know it’s annoying to get a late customer, but I wasn’t going to ask for anything requiring heating up!
Atmosphere: 3
Food: 3
Service: 1
They do not honor specials, even off of their own menu
Atmosphere: 3
Food: 3
Service: 1
My favorite ladies in the morning make me the best cup of coffee around! Always friendly, smiling and super fresh hot coffee.
Atmosphere: 5
Food: 5
Service: 5
Very rude every single time I went there. On top of that, they never have donuts.
Fresh donuts /hot coffe / good food what a great way to star your morning :)
Atmosphere: 5
Food: 5
Service: 5
WORST DUNKIN EVER! I went here and this Indian guy was so rude! He saw me waiting in line, (i was the only person in line).. he didn't even say, I'm coming or I'll be there! Then when I ask him if I could get my order he was like.. look I'm alone in here I can't do to much.. like can they hiring more people
Nice atmosphere and decor. Different from other Dunkin places I've been to. Fast service. Pleasant staff.
Atmosphere: 5
Service: 5
My friend and I have recently started coming to this Dunkin' Donuts as a weekly meetup, and each week the manager has warmly welcomed us in and asked questions to see how we're doing, he is very engaging and it's clear that he values quality service! The food and coffee is always delicious, and the one time that they got my order wrong, they quickly fixed it apologetically. My friend and I will definitely keep coming back!Seriously great service, and delicious food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
My experiences at this Dunkin has always been good.The manager is such a kind hearted gentlemen and always asks about my day you can tell he cares.The service is quick and the employees are very helpful.Great set of people and even better food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
I went here and there was only 1 person and made excuses that he was alone when he made the coffee bad. The employee there was also rude. I was trying to make another order but kept on interupting me and made the drink I did not want. I will never come back and do not recommend going here.
Atmosphere: 1
Food: 1
Service: 1
Poor service, inconsistency in how everything’s made, one day it’s good the next it’s terrible. Hours on google are NOT accurate.
Poor service, inconsistency in how everything’s made, one day it’s good the next it’s terrible. Hours on google are NOT accurate.
WORST DUNKIN EVER! Consistent long wait times, rude employees, poor quality coffee. Go two minutes down the road to Vienna
At 5:45 am today, I went to the Oakton DD. One clerk was waiting on a customer, and she asked me to wait as she was by herself, but I did let her know I wanted 2 dozen donuts. No problem. I stepped aside and 2 men appeared at the counter, and the clerk took care of them including selling one of the men 2 dozen donuts. This was not a pre order as when she asked what kind he wanted, the customer said just pick out a variety. The men left and I went back to the counter to order 2 dozen donuts. Her response: “I can’t sell you 2 dozen because then there wouldn’t be enough for the morning.” I was stunned. First of all, even had she sold me what I wanted, there would still have been PLENTY of donuts left to sell. I told her that made no sense, but she kept insisting. I tried to call the manager a number of times, but the line was busy. Either this staff member is woefully uninformed, or the absurdity of this “policy” is beyond belief. And, it was clear that this woman staff member had no intention of telling the male customer the HE couldn’t buy 2 dozen donuts. I will no longer be a customer at this DD. Go to the DD in Vienna where they happily filled my order.