Usually good experience but this time definitely lacking!
Atmosphere: 5
Food: 1
Service: 1
Sam Stern
Consistently good service along with hot and fresh food, what else could you ask for? A Latino gentleman who wears glasses (I'll get his name next time and update) who I believe is a manager is always particularly nice to me as well. Even when I come in as a doordash driver instead of a customer he offers me a water cup and is very friendly. Great place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries
Liz
Normally I have a really great experience here and have no complaints as everyone who works there is professional and friendly and the food is great, but the other day I took my drink to go to finish it, as one does, and I opened it to eat the ice, and towards the middle there was a roach exoskeleton and I was so disappointed and disgusted. I’m thinking it’s just a one off experience because it’s never happened before, but it was very off putting.
Atmosphere: 5
Food: 4
Service: 5
Franklyn Sanchez
Really fast is
Food: 5
Recommended dishes: Cobb Salad
David
I usually go to Chick Fil A regularly, but after tonight I'm not sure I'll go back to this location. I ordered a deluxe non spicy chicken sandwich meal with American Cheese, it was rung into the system as exactly what I ordered (as I saw on my receipt), even on the container it was in, it was what I ordered. However, I opened my sandwich box once I got home and discovered it was a spicy sandwich with Colby Jack, not American. Normally I would consider going back down there to talk about this with someone, but it's such a nightmare to get in or out of the place and the staff tonight was super cold to me (nothing like what I see at most Chick Fil A locations, I would've thought I was at McDonald's with how the staff was acting), I didn't think it was worth the effort. However those reading may be thinking I just had one bad experience and went nuts, that's not the case. This is the second time in a couple of months this has happened to me, down to last detail. I just figure Google is where more people can be warned that this location clearly isn't up to the same standards that most locations are at. The only reason I didn't give one star is I have had some experiences here that involved me getting the right food and having somewhat pleasant staff, but again it's still a nightmare getting in and out of.
Atmosphere: 3
Food: 2
Service: 1
Calli Hile
I go to this location for lunch sometimes and even at its busiest they are incredibly fast and efficient. The line has looked pretty daunting a few times but it's still so quick and easy to get through. The staff is also excellent and friendly without being overbearing.
Good spicy chicken sandwiches!!!
Atmosphere: 5
Food: 5
Service: 5
Usually good experience but this time definitely lacking!
Atmosphere: 5
Food: 1
Service: 1
Consistently good service along with hot and fresh food, what else could you ask for? A Latino gentleman who wears glasses (I'll get his name next time and update) who I believe is a manager is always particularly nice to me as well. Even when I come in as a doordash driver instead of a customer he offers me a water cup and is very friendly. Great place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries
Normally I have a really great experience here and have no complaints as everyone who works there is professional and friendly and the food is great, but the other day I took my drink to go to finish it, as one does, and I opened it to eat the ice, and towards the middle there was a roach exoskeleton and I was so disappointed and disgusted. I’m thinking it’s just a one off experience because it’s never happened before, but it was very off putting.
Atmosphere: 5
Food: 4
Service: 5
Really fast is
Food: 5
Recommended dishes: Cobb Salad
I usually go to Chick Fil A regularly, but after tonight I'm not sure I'll go back to this location. I ordered a deluxe non spicy chicken sandwich meal with American Cheese, it was rung into the system as exactly what I ordered (as I saw on my receipt), even on the container it was in, it was what I ordered. However, I opened my sandwich box once I got home and discovered it was a spicy sandwich with Colby Jack, not American. Normally I would consider going back down there to talk about this with someone, but it's such a nightmare to get in or out of the place and the staff tonight was super cold to me (nothing like what I see at most Chick Fil A locations, I would've thought I was at McDonald's with how the staff was acting), I didn't think it was worth the effort. However those reading may be thinking I just had one bad experience and went nuts, that's not the case. This is the second time in a couple of months this has happened to me, down to last detail. I just figure Google is where more people can be warned that this location clearly isn't up to the same standards that most locations are at. The only reason I didn't give one star is I have had some experiences here that involved me getting the right food and having somewhat pleasant staff, but again it's still a nightmare getting in and out of.
Atmosphere: 3
Food: 2
Service: 1
I go to this location for lunch sometimes and even at its busiest they are incredibly fast and efficient. The line has looked pretty daunting a few times but it's still so quick and easy to get through. The staff is also excellent and friendly without being overbearing.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Waffle Fries
Mac and cheese is awesome.
The tastiest fast food place in Reston.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
Mmmmmm Good thats
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Nice and fresh quick meal coming home after long day on the road- and a fresh cookie for the
Atmosphere: 5
Food: 5
Service: 5
Standard Chick-fil-A with reliable food and friendly staff.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich, Chick-Fil-A Chicken Biscuit
Great place 2 get a quick lunch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Deluxe
Every time I ask for no pickles, I get pickles.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Chicken Sandwich
Quick and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwiches