8240 Midlothian Turnpike, Richmond
This place was packed but, they kept the lines moving and the food was still hot and delicious ??
Great menu items that all taste amazing. Good prices. Today, a staff member told me I "probably didn't ask for cheese" when I said cheese was missing from my sandwich. She eventually returned with a new sandwich with cheese, but only after telling me multiple times that I hadn't ordered it that way. Lol she wasn't even the same person who took my order. It was a hectic day, I guess?
Cookout has good food for a very good price. Definitely recommend if on a budget
I have tried cookout twice now and both times were great. No issues, hot food, and decent prices. The drive-thru lines can be pretty lengthy but considering the times we are in during this pandemic, patience is definitely needed these days. So I don't trip about long waits anymore when I know the food is going to be good. The burgers were super delicious, the cheese fries were excellent, the nuggets were hot & tasty, and the milkshakes are to die for! I truly enjoyed & and this will be my go to spot when I want something quick and reliable. I go to the Rio carwash at least once a week, so it is very convenient being right next door to the carwash.
Great until the other night bread soggy was not happy soda weak. NOT your best.
Wouldn't say it's "great" but it hits the spot every time. Excellent prices and offerings. Consistency visit to visit will vary, usually in the form of overfried sides. Love it, recommend it.
This one has their ducks in a row, never had bad food here and it's always fast especially for what you get. Sometimes I wish the employees were a little more nice, but they're not rude either
The last two times me and my boyfriend have gone here they always mess up our order. This time they ended up putting stuff that was supposed to be on my boyfriend's burger on my burger too. My order was super simple too, just onion bacon and cheese. But they added cold slaw and ketchup too, which was supposed to be on his burger. We just called this location only to be hanged up on, I'm not driving all the way back just to fix something I know they're gonna mess up again somehow.
Verbatim I asked for a chicken sandwich steak style, fried chicken sandwich steak style with a honey mustard wrap with a tomato and fries as my second side and a tea for drink. Does steak style include bacon because I’m so devastated to find bacon on my sandwich I have ordered the sandwich a few times and never got bacon If I’m wrong ok but I never got bacon and the one time I do after saying I wouldn’t this happen...should have ate at home. The food is always good but I’m sure I won’t feel that way in the morning
Their meal are delicious for the most part and don't need to wait too long however seems like staff are little stressed out due to under staffing around lunch hour. Hope that staff can enjoy working there so customer service and quality of food are getting better too. Liked that someone is getting a feedback on the reviews btw.
Don't order onion rings. I got 4. Bf got a whole tray of fries... But they literally give me 4 rings ??. Other than that food was great.
The hamburger was good fries and hush puppies were pretty good. Service was pretty quick. It's one of those places that I wouldn't go out of my way to go to but would eat at in the future if I was near by and craving a good burger.
Great food. Delicious strawberry milkshakes. The did not add napkins or ask if we needed condiments.
Every time I've been to the drive thru they've gotten my order wrong. Worst Cook Out in Richmond.
Cook Out takes fast food, calories, and served a plate of clogged arteries to the next level. I'm traveling from the West Coast and have never heard of Cook Out till my coworkers mentioned it. TBH, seems like a place you hit up after a night of drinking lol. For $4.99 you can get a burger and 2 sides which include corn dogs, hush puppies, fries, and onion rings to name a few. The charges add up when you add more toppings to your burger or prefer a shake over soda. Typical fast food environment, would definitely not recommend if you are counting calories.
8240 Midlothian Turnpike, Richmond, VA 23235