Krispy Kreme

4906 W Broad St, Richmond
(804) 355-9111

Recent Reviews

Carole Snead

So many memories of this location...from my younger days to my older days. My granddaughter is now making memories with Krispy Kreme!!!

Jasmine Logan

Ecc cec sec r C et

William Shawn

THERE WAS NOTHUNG created by man or woman that is more ridiculously good as a fresh off the rack glazed Donut from Krispy kreme. Wow, treatment yourself . I WAS LUCKY ENOUGH TO GET A GREEN ONE FOR St Patty's day. Made my day . You got to try it, but make sure to find out when they glase these treats fresh.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Original Glazed Dozen

Elizabeth Lucas

I love that they have a drive-thru. And of course the donuts are delicious!!

Food: 5

Service: 5

Recommended dishes: Hot Glazed Donut, Lemon Filled Doughnut

Kristin

The customer service by the name of Hungry Man was very kind. The other patrons on the bakery were very nice too. May their kindness be contagious…

Atmosphere: 2

Food: 1

Service: 5

Kelly Wyatt

I will never buy Krispy Kreme again. Telling me I need a special order to put chocolate on a donut thats.in the window. Service was poor and donuts are half the size now. Never going

Atmosphere: 1

Food: 2

Service: 2

carmin ford

I drove 15 mins for an online order and they were out of doughnuts. ? No notification, no attempt to rectify...

karen ballard

Nice and clean. Nice pleasant folks working

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Glazed Dozen

polly guard

Hot and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Glazed Dozen

Aaron Brame

Went for Feb 29th birthday treat. Server was rude and unpleasant. Left and went to the Midlothian Turnpike location.

Service: 1

Sheila Robinson

Went to the store on Broad Street tonight. Sit at drive thru for about 15 minutes. Guy comes on and tell me "they're out of glazed donuts" What?? ??‍♀️

william laflower

Would be nice to try more of their donuts, unfortunately they say they open inside store hours at 6 and I usually arrive at 6:20-6:25 and they are always closed. Just change the store hours so people will know.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Original Glazed Dozen

Adriane Coleman

Surprisingly there was no line at the time I went even though it was get a free donut on kindness day. Great service at the drive thru window, thanks to management.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Glazed Dozen, Fresh Hot Donuts

Colin O'Neill

This is either the busiest Krispy Kreme in America or the slowest. Somehow it always takes way too long to put some donuts in a box.

Seth H

Staff person that took our order was rather sullen, not interactive, and filled the order with minimal communication and a quiet voice. No smiles. Perhaps it's not such a great work environment? Or having a bad day? Please, everyone, treat customer service people with kindness and respect! Nonetheless, our order was filled mostly correctly, we ate delicious hot off the assembly line donuts, and got to watch the donuts making their way through the donut machine.Parking: The lot is a one way lot, so if you accidentally enter from the wrong side, parking is difficult, even if you don't the drive through lane nearly blocks the loop to get to the parking spaces.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Hot Glazed Donut, Assorted Donuts

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