Stacy, the amazing Bartender, is AMAZING! She is kind, and a master of multitasking. In addition to taking care of me at the bar, she managed the seating area nearby as well as worked the curbside-to-go operation. Stacy is a WINNER!
Aimee Simmons
Everyone is nice but the last 2 times I was in there my waitress took forever to get to me .I had to remind her of my drinks and every time I had to ask about rolls . Every time I got hard rolls and yes I used to work there but service from my waitress was Horrible but I acted like it was fine. I didn’t enjoy myself at all .
Althea Henderson
I ordered (2) 6oz. dinners from O’Charlies through DoorDash. The steaks were so tough, they were difficult to eat and almost impossible to cut. I have gotten good food from this restaurant in the past, I was very disappointed.
Robert Peters
I have not been here since the pandemic started. I'm surprised they are still in business.They no longer have an actual bar. Yes the furniture is still there. But no bartender, and definitely no bar atmosphere. It looked like the area was closed and used for storage.I sat down at a booth. Only Me and another table at 8pm. They close at 9pm. The server was nice...... timid but nice. Order a bowl of soup, got a cup, ordered crostinis as an app, they were out. Got my food. It was okay for corporate. The cook did come by, which was a nice touch.I've been in the restaurant business for about 30 years. This place has a feel of barely hanging on. Barely any business any day of the week. And the place just feels empty. It's definitely a different vibe than what it used to be.
Matt Ouzounis
Not impressed. A place known for great chicken tenders seems to really not care. Small, dry and disappointing. Double order of fries seemed like one and iced tea had enough sugar in it to kill a colony of ants....
Michele V
Despite having made a lunch reservation for 12, the table wasn't set up. The place wasn't busy at all. No silverware even after people got their meals. The waitress said she had to roll some. She disappeared for a while, never checked in on us after the order was placed and drinks were delivered. I walked around the place and saw her chilling in the kitchen. It was an hour from when we ordered to when the food came. We were there for 2 hours. I had to get the waitress to have her run the checks over to us because we had to go back to work. To top it off the bathroom was dirty, and had trash everywhere. Food was average for this kind of chain. Almost no vegetarian options. This was a horrible experience for dining in.
A Coles
Bbq sauce not cooked on ribs and they just slapped the sauce on top. Also, the steak was thick and just did not taste good. The chicken tenders for kids were hard. The baked potato soup was disgusting to look at. It was completely orange with one or two pieces of small diced potatoes. Manager was called to the table.
Jeffrey Stern
Wow. It's been college since I was served a skunky beer from the tap.This place... the bar was FILTHY. The lights over the bartop easily 50w too bright (better to see the mess).Stacks of menus on the bar. And No One was in the place.My bartender was gone from the bar more than behind it.Seriously..what happened to pride in your work and in your shop?To Staff: taste the Stella..it's turned to vinegar.Go elsewhere. Really. Don't stop here.They all seeem nice enough..but there is no leadership. And ultimately you will pay for that.
Martin Roberts
A nice chicken tender wrap lunch for $9.99 The bench seats could do with a refurbish as all very torn and tired.
Martin R
This was the first time I had ever been in an O'Charley's and they seem to be known for their Chicken Tenders. We were there for lunch and I went for one of their Buffalo Tender Wraps which had a bit of a zing to it with the buffalo sauce. It was pretty tasty and at $9.99 it wasn't a bad lunch. The restaurant is pretty large and had a reasonable feel to it. The bench seats in the place were very worn and torn and need a serious re-upholster. Our server was new on the job and honestly could have one with a bit more training before being let loose, however that isn't their fault, but managements.
Very disappointed tonight. We usually go to the O'Charleys in Midlothian but we were in the area of this one. Started out ok except several tables near us sat uncleaned and the table we sat at had to be wiped down. Brought us drinks pretty quick but that's where it ended. We sat there for an hour and when the food finally came out my salad had brown pieces of lettuce, my steak was raw and my sons food was lukewarm and not tender. The manager cooked a new steak for me which was a little better but I really lost my appetite. And my son said his soft drink tasted like dish soap. They took 25% off the bill which they gave me someone else's bill at first, shrimp and ribs were on this bill. Got the correct bill, should have just forgot the bill. I won't go back there.
Tanya Francis
Keosha the server was extremely attentive and so sweet. The CHEF not cook prepared the most delicious meal I have had in a while. Thank you Stacy for a great meal!
K Jones
This was my first time here! The food was great I got the "Tilapia and rice with the veggies" the best! The service was alittle slow but we were talking so we didn't mind.
Rob C.
This place has gotten worst every year. Food is mediocre and service is lacking. Tables are sticky, staff don't want to be there.
Stacy, the amazing Bartender, is AMAZING! She is kind, and a master of multitasking. In addition to taking care of me at the bar, she managed the seating area nearby as well as worked the curbside-to-go operation. Stacy is a WINNER!
Everyone is nice but the last 2 times I was in there my waitress took forever to get to me .I had to remind her of my drinks and every time I had to ask about rolls . Every time I got hard rolls and yes I used to work there but service from my waitress was Horrible but I acted like it was fine. I didn’t enjoy myself at all .
I ordered (2) 6oz. dinners from O’Charlies through DoorDash. The steaks were so tough, they were difficult to eat and almost impossible to cut. I have gotten good food from this restaurant in the past, I was very disappointed.
I have not been here since the pandemic started. I'm surprised they are still in business.They no longer have an actual bar. Yes the furniture is still there. But no bartender, and definitely no bar atmosphere. It looked like the area was closed and used for storage.I sat down at a booth. Only Me and another table at 8pm. They close at 9pm. The server was nice...... timid but nice. Order a bowl of soup, got a cup, ordered crostinis as an app, they were out. Got my food. It was okay for corporate. The cook did come by, which was a nice touch.I've been in the restaurant business for about 30 years. This place has a feel of barely hanging on. Barely any business any day of the week. And the place just feels empty. It's definitely a different vibe than what it used to be.
Not impressed. A place known for great chicken tenders seems to really not care. Small, dry and disappointing. Double order of fries seemed like one and iced tea had enough sugar in it to kill a colony of ants....
Despite having made a lunch reservation for 12, the table wasn't set up. The place wasn't busy at all. No silverware even after people got their meals. The waitress said she had to roll some. She disappeared for a while, never checked in on us after the order was placed and drinks were delivered. I walked around the place and saw her chilling in the kitchen. It was an hour from when we ordered to when the food came. We were there for 2 hours. I had to get the waitress to have her run the checks over to us because we had to go back to work. To top it off the bathroom was dirty, and had trash everywhere. Food was average for this kind of chain. Almost no vegetarian options. This was a horrible experience for dining in.
Bbq sauce not cooked on ribs and they just slapped the sauce on top. Also, the steak was thick and just did not taste good. The chicken tenders for kids were hard. The baked potato soup was disgusting to look at. It was completely orange with one or two pieces of small diced potatoes. Manager was called to the table.
Wow. It's been college since I was served a skunky beer from the tap.This place... the bar was FILTHY. The lights over the bartop easily 50w too bright (better to see the mess).Stacks of menus on the bar. And No One was in the place.My bartender was gone from the bar more than behind it.Seriously..what happened to pride in your work and in your shop?To Staff: taste the Stella..it's turned to vinegar.Go elsewhere. Really. Don't stop here.They all seeem nice enough..but there is no leadership. And ultimately you will pay for that.
A nice chicken tender wrap lunch for $9.99 The bench seats could do with a refurbish as all very torn and tired.
This was the first time I had ever been in an O'Charley's and they seem to be known for their Chicken Tenders. We were there for lunch and I went for one of their Buffalo Tender Wraps which had a bit of a zing to it with the buffalo sauce. It was pretty tasty and at $9.99 it wasn't a bad lunch. The restaurant is pretty large and had a reasonable feel to it. The bench seats in the place were very worn and torn and need a serious re-upholster. Our server was new on the job and honestly could have one with a bit more training before being let loose, however that isn't their fault, but managements.
Restaurantji Recommends
Very disappointed tonight. We usually go to the O'Charleys in Midlothian but we were in the area of this one. Started out ok except several tables near us sat uncleaned and the table we sat at had to be wiped down. Brought us drinks pretty quick but that's where it ended. We sat there for an hour and when the food finally came out my salad had brown pieces of lettuce, my steak was raw and my sons food was lukewarm and not tender. The manager cooked a new steak for me which was a little better but I really lost my appetite. And my son said his soft drink tasted like dish soap. They took 25% off the bill which they gave me someone else's bill at first, shrimp and ribs were on this bill. Got the correct bill, should have just forgot the bill. I won't go back there.
Keosha the server was extremely attentive and so sweet. The CHEF not cook prepared the most delicious meal I have had in a while. Thank you Stacy for a great meal!
This was my first time here! The food was great I got the "Tilapia and rice with the veggies" the best! The service was alittle slow but we were talking so we didn't mind.
This place has gotten worst every year. Food is mediocre and service is lacking. Tables are sticky, staff don't want to be there.
excellent service great good had the Catfish