Panda Express

900 W Grace St, Richmond
(804) 354-6818

Recent Reviews

Juan Alberto Cruz Saldarriaga

Everything was fresh. Had the teriyaki chicken with 1/2 friesd rice and 1/2 greens. ONLY negative comment is that the greens were a little salty but if you like veggies that way than this is for you.Staff was professional, polite, explained how the selections work and very helpful.We had 2-2 entree plates with a bottled Pure Tea and a medium fountain soda and spent $26 and change.Environment was great!. Clean and quiet! Loved it. Restrooms were also clean! A big plus!Thank you Panda Express staff!Wheelchair accessibility: 1st floor and easy access. Plenty of room in aisles and restroom

Atmosphere: 5

Food: 4

Service: 5

jeff peters

Pass in the best employee on this roster 5 stars.Dude knows how to properly take care of a customer.Manager in the back was on the phone the whole time she was supposed to be making my food and I waited more than 30 minutes for my food. She gave me a 20% discount when one of her staff told her I’ve waited for at least a half hour and the food wasn’t done because she was on the phone.

Atmosphere: 1

Food: 5

William Crawford

Came in and they were out of half of the menu. Said I had to wait, then I watched 8 people who came pasted me get their food. The staff didn’t seem to care I waited so long. Will not be coming back to this

Atmosphere: 1

Food: 3

Service: 1

Villanueva

I love panda express food you can choose your own dish with variety ?

Atmosphere: 5

Food: 5

Service: 5

dee boykins

Coconut shrimp is to die for!!@ if I had to say something negative, it would be that they need to put juice on the meat/rice... Then they will be 5 stars! But it's still a good place to eat...

Atmosphere: 3

Food: 4

Service: 3

David L.

Worst experience for food delivery. It first gave a delivery estimation of 45 minute for a less than 3 mile distance. After I paid, that 30 minutes was added and now the delivery time is 76 minutes. After I call the customer service, I was told they will refund 15% in 7-10 business days, then the delivery time was added another 10 minutes. I don't care about your refund. I will never order anything from you dishonest business!!!

Jameson Tobin

Great food for an affordable price. You buy a plate of food for one VCU card swipe if you don't buy a drink.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Orange Chicken Fried Rice

Laura Bonuccelli

I have never eaten at a Panda Express before...now I know why. The food looked old and dried out. But I was hungry, so i ordered anyway.Terrible customer service. I ordered the beef and broccoli with rice. It had three pieces of beef and maybe four small pieces of broccoli, with tons of rice. What a joke! I didn't realize it until after I had paid 10.75 for food/plus 1 bottled water additional. When I saw the small portions I asked for more...told it would be additional money. I made them refund my whole meal and left. They were rude and aggitated that i wanted my money back. I can go to private owned chinese restaurants and get enough food fot two meals for 11.00 dollars! I do not plan to ever go back there!Parking: Meter parking.

Atmosphere: 1

Food: 1

Service: 1

darragh ohalloran

I ordered the bowl with black pepper steak and fried rice. The portion was mostly rice with a small amount of meat. What a ripoff.Parking: good.

Atmosphere: 3

Food: 1

Service: 4

ThenamesReesecup

Food was good and the atmosphere was chill and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Orange Chicken Fried Rice

Char J

They barely had any food available, I got the last three leaves of Super greens and the last burnt remnants of Kung Pao. Even the Orange chicken was so old and stale that it was crunchy. With the side of dry chow mein. And those dishes were the only options besides chicken teriyaki which they didn't cut up and didn't include forks in our bag.Never. Again. Will I be coming here.

Food: 1

Drummin Keem'

Racially Profiled.. Went There This Past Thursday.. 7 at Night.. Tried To Order Food But Was Denied.. At The Same Time I Thought They Was Closing.. Still Was a Couple Hours Beforehand Which Was Weird & I Been Coming Here For A While Until I Was Treated Differently This Past Thursday.. Might Be New Employees.. Who

Atmosphere: 1

Food: 4

Service: 3

Reggie Wynn

We should call Panda Express 20 ways to make you think you're eating something other than Chicken. ?. But it gets the job done consistently.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Orange Chicken Bajen Beef Fried Rice Noodles

Judith Lam

Best ever

Lukas G.

Standard panda express experience, keeps up with student rushes decently well considering how their swipe hours start right at rush time. Often out of things for long periods, but chill workers. Love the Honey Sesame Chicken

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