Javad was very kind and helped me expedite a rushed order for gifts. Very great service. They always great you with a smile. I love the oatmeal raising especially.Parking: Plenty of street parking except on Mondays
Buyer beware if you're attempting to have something delivered to someone through the Red Eye website. They use door dash asa delivery service and take no accountability as a company when things go wrong. They use Door Dash as a delivery service when the order is placed through the Red Eye website. Because of this, they offer no help when a delivery has a problem. Though our SECOND order was eventually delivered, we were advised to cancel our first and have never been refunded for the original. After many, many attempts to have it refunded we’re out $40 because we can’t get anyone from the company to return contact. We'll never make the mistake of ordering from them again.
Maggie Barton
My partner ordered cookies to be delivered to my work but I never received them. He told me later in the day that they were supposedly dropped off around noon. He called the next day and they said it was Door Dash's fault. Door Dash said it was Red Eye's fault. Too much finger pointing and no responsibility taken, We'll use Insomnia next time as we've never had problems with their delivery.
Service: 1
Nicole Smith
So I think I found my NEW favorite cookies spot. Cookies were still warm to the touch on delivery. Cookies were huge and the oatmeal raisin cookie is to die for! We also tried the chocolate chip, red eye cookie and the cookies and cream. All flavors were spectacular!! I used to love insomnia cookie but lately they’ve been lacking in quality but as long as these red eye cookies stay the same. I will be a customer FOREVER!! Do yourself a favor and go get a cookie!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Oatmeal Raisin, Cookies & Cream
Rahhmen Noodles
What's up with getting rid of the option to include milk in the delivery apps? I probably won't be ordering it again if that's how it's going to stay honestly.
Matt Long
These cookies are literally the best food I have ever had in my life.
Food: 5
Cory Hansen
Ok, if I could give Red Eye Cookie a one million star review I absolutely would!!! I lived in Richmond for a while and came across Red Eye late one night. I ordered, they DELIVERED, and I was hooked. The red velvet with the espresso powder? I got movement. But the real magic is the heart and soul that goes into each and every cookie. Gabriel, the owner, sent me birthday cookies out of a request of a friend of mine, because he understood how much I love his cookies. Visit this shop. Order from this shop. This is the epitome of the small shop that basis it's business off of love and care. Cookies like Grandma used to make
lawanda dunn
Cookies amazing .....customer service not the best. It was medical assistants week and I processed an order monday. Got a call saying the store wasnt opening that day related to staffing ..that sucked for me but I understood and it was rescheduled for the next day. The next day my door dasher calls me after 11 (when they open) and says that the lights are off and nobody is there. I then get a text the order was canceled. I called later in the day to follow up and I spoke to someone. But it was basically like sorry , we are short staffed and see if you can talk to the owner. I guess I am just disappointed that nobody emailed or called to follow up since this was the second time I ordered and couldn't get cookies i ordered for my staff. Gave it a day then I finally got the cookies and my staff was happy but felt like Red eye dropped the ball here.
Ja'Nay
Listen: We had a love affair with insomnia cookies, which, of course, happens to be up the street. One day we were going and found them to be closed due to some maintenance issues we were bummed and looked for another avenue and found this place and BABAAAAA we haven't been back to insomnia SINCE we some DISLOYAL cookie people and I'm not apologizing. Yeah, they be out of the seasonal stuff ALL the time, but that cookies and cream cookie will make me not care EACH AND EVERY TIME.
6klyn's 74 “bLaCc” Nomad
It was my first time experiencing Red Eye cookies and I was not the slightest disappointed. I rolled the dice & got doubles. Went later in the day & the cookies was still warm and everything.
Have you and your significant other have late night cravings!? Well yesterday my girlfriend and I did... she was in the mood for cookies. At first she wanted insomnia cookies so we went and it was closed ( which I believe was a sign). I suggested red eye which was across the street. This cookie place is in the perfect spot on campus next to a convenient store and around the corner from many food places. We ended up getting the White macadamia , Oatmeal raisin and classic Chocolate chip. When you take out the cookie from the sleeve it starts to fall apart not like your life but like a warm piece of heaven you are grabbing. My personal favorite was the Macadamia nuts , it had lots of wonderful flavors and we added ice cream on top *Forget about it ). The Oatmeal raisin was hitting ( but was missing a slight more cinnamon). The OG chocolate chip was delicious as well. Service was fast and the young lady up front was helpful in helping pic our cookies.
Raven Sharrieff
Really wanted to like this place. I’ve tried it twice and wasted my money twice. These cookies are just not good. Weird tasting recipes
Robert Ritchie
Fantastic service! Cookies were delicious! BIG props to the staff for helping us through our ordering endeavors!
Lauren L.
Stopped by to give this place a try, well because why the hell not and who doesn't love cookies?! The staff was extremely friendly and gave a great description of each cookie. The cookies were the perfect texture (gooey and soft) and for it being so late at night, the cookies were fresh and piping hot in the box. Loved the overall menu and texture. My only suggestion is to add more flavor to the snickerdoodle (one of my fav flavs) it was leaning more towards a standard sugar cookie. I'll be back!
Marcie Forbes
Okay. Okay. I loved these chocolate chip cookies!. I am infatuated! So warm and delicious, so chewy! My first of many visits!
Javad was very kind and helped me expedite a rushed order for gifts. Very great service. They always great you with a smile. I love the oatmeal raising especially.Parking: Plenty of street parking except on Mondays
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmeal Raisin, Dozen Cookies, Chocolate Chip
Buyer beware if you're attempting to have something delivered to someone through the Red Eye website. They use door dash asa delivery service and take no accountability as a company when things go wrong. They use Door Dash as a delivery service when the order is placed through the Red Eye website. Because of this, they offer no help when a delivery has a problem. Though our SECOND order was eventually delivered, we were advised to cancel our first and have never been refunded for the original. After many, many attempts to have it refunded we’re out $40 because we can’t get anyone from the company to return contact. We'll never make the mistake of ordering from them again.
My partner ordered cookies to be delivered to my work but I never received them. He told me later in the day that they were supposedly dropped off around noon. He called the next day and they said it was Door Dash's fault. Door Dash said it was Red Eye's fault. Too much finger pointing and no responsibility taken, We'll use Insomnia next time as we've never had problems with their delivery.
Service: 1
So I think I found my NEW favorite cookies spot. Cookies were still warm to the touch on delivery. Cookies were huge and the oatmeal raisin cookie is to die for! We also tried the chocolate chip, red eye cookie and the cookies and cream. All flavors were spectacular!! I used to love insomnia cookie but lately they’ve been lacking in quality but as long as these red eye cookies stay the same. I will be a customer FOREVER!! Do yourself a favor and go get a cookie!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Oatmeal Raisin, Cookies & Cream
What's up with getting rid of the option to include milk in the delivery apps? I probably won't be ordering it again if that's how it's going to stay honestly.
These cookies are literally the best food I have ever had in my life.
Food: 5
Ok, if I could give Red Eye Cookie a one million star review I absolutely would!!! I lived in Richmond for a while and came across Red Eye late one night. I ordered, they DELIVERED, and I was hooked. The red velvet with the espresso powder? I got movement. But the real magic is the heart and soul that goes into each and every cookie. Gabriel, the owner, sent me birthday cookies out of a request of a friend of mine, because he understood how much I love his cookies. Visit this shop. Order from this shop. This is the epitome of the small shop that basis it's business off of love and care. Cookies like Grandma used to make
Cookies amazing .....customer service not the best. It was medical assistants week and I processed an order monday. Got a call saying the store wasnt opening that day related to staffing ..that sucked for me but I understood and it was rescheduled for the next day. The next day my door dasher calls me after 11 (when they open) and says that the lights are off and nobody is there. I then get a text the order was canceled. I called later in the day to follow up and I spoke to someone. But it was basically like sorry , we are short staffed and see if you can talk to the owner. I guess I am just disappointed that nobody emailed or called to follow up since this was the second time I ordered and couldn't get cookies i ordered for my staff. Gave it a day then I finally got the cookies and my staff was happy but felt like Red eye dropped the ball here.
Listen: We had a love affair with insomnia cookies, which, of course, happens to be up the street. One day we were going and found them to be closed due to some maintenance issues we were bummed and looked for another avenue and found this place and BABAAAAA we haven't been back to insomnia SINCE we some DISLOYAL cookie people and I'm not apologizing. Yeah, they be out of the seasonal stuff ALL the time, but that cookies and cream cookie will make me not care EACH AND EVERY TIME.
It was my first time experiencing Red Eye cookies and I was not the slightest disappointed. I rolled the dice & got doubles. Went later in the day & the cookies was still warm and everything.
Restaurantji Recommends
Have you and your significant other have late night cravings!? Well yesterday my girlfriend and I did... she was in the mood for cookies. At first she wanted insomnia cookies so we went and it was closed ( which I believe was a sign). I suggested red eye which was across the street. This cookie place is in the perfect spot on campus next to a convenient store and around the corner from many food places. We ended up getting the White macadamia , Oatmeal raisin and classic Chocolate chip. When you take out the cookie from the sleeve it starts to fall apart not like your life but like a warm piece of heaven you are grabbing. My personal favorite was the Macadamia nuts , it had lots of wonderful flavors and we added ice cream on top *Forget about it ). The Oatmeal raisin was hitting ( but was missing a slight more cinnamon). The OG chocolate chip was delicious as well. Service was fast and the young lady up front was helpful in helping pic our cookies.
Really wanted to like this place. I’ve tried it twice and wasted my money twice. These cookies are just not good. Weird tasting recipes
Fantastic service! Cookies were delicious! BIG props to the staff for helping us through our ordering endeavors!
Stopped by to give this place a try, well because why the hell not and who doesn't love cookies?! The staff was extremely friendly and gave a great description of each cookie. The cookies were the perfect texture (gooey and soft) and for it being so late at night, the cookies were fresh and piping hot in the box. Loved the overall menu and texture. My only suggestion is to add more flavor to the snickerdoodle (one of my fav flavs) it was leaning more towards a standard sugar cookie. I'll be back!
Okay. Okay. I loved these chocolate chip cookies!. I am infatuated! So warm and delicious, so chewy! My first of many visits!