Taco Bell

10230 Midlothian Tpke, Richmond
(804) 330-2407

Recent Reviews

Christian Finkbeiner

I ate here today. Two ladies were working the lunch hour with no other help. They did a great job! Efficient and professional.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla, Soft Taco

Danger Noodle

This had to of been my worst Taco Bell experience so far. I am simultaneously surprised and disappointed in the staff at 6:30 PM on 2-28-24. Drive through orders were taken one at a time in the rain; one person sits with their window open getting soaked for 1-2 minutes. They then start their order. Go up, pay, leave. Next person puts in their order. Highly inefficient given the clear non-lack of staffing. Upon getting home, napkins were put together in what looked like a used ball into the bag (Appeared to have been used to wipe something prior to being put in the bag). All of the food was cold and didn't keep temperature which is definitely not standard. I can attest to this as when I got home for my burrito, the cheese wasn't melted which is a massive red flag. This means the meat has to be contaminated as it should have maintained temperature enough to at minimum melt the cheese. Clearly was in the food danger zone prior to serving. This is a massive health violation and I highly suggest management take a look into this. I had to throw away my food as the potatoes were even mushy and cold. It is not a cold day outside, there is 0 excuse for cold food, especially within a 3 minute drive. I will go to other Taco Bells for now on, now that I know this place doesn't follow basic food safety; reasonably assumable other measures aren't followed if something as basic as temperature keeping isn't managed. I am disappointed that management is unable to train staffing correctly in maintaining customer safety.

Atmosphere: 1

Food: 1

Service: 1

Instagram Deaththekid668

Everything was

Atmosphere: 5

Food: 5

Service: 5

Stephanie Shepherdson

Sodas were flat..twice ...food could have been made better...looked thrown together and sloppy but it's a taco ??? but it was made right so I was

Food: 3

Service: 3

Carolyn Carper

I just love coming to this location. Many of the people have been working there for quite a while. They are friendly and fun!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Triple Double Crunchwrap, Beefy Crunch Burrito, Mexican Pizza, Bean Burrito

Beverly Owens

So, I am recently hooked on the Nacho Fries.Not the cheese sauce that's included.Fries always hot and fresh.Great addiction to have.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla, Nachos Bellgrande, Soft Tacos, Mexican Pizza

Will Hensley

I did an online order and came inside to pick it up. Normally I wouldn't leave a review for this but I was blown away by the friendliness of the staff when I went inside to get my food. There was a female that was expediting the orders... she was really nice. I definitely enjoyed her upbeat attitude.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla, Nachos Bellgrande, Soft Tacos, Mexican Pizza

Karen Jones

App would not register for my order in drive thru and then I tried to order an item on the menu and they charged more and would not honor the advertised price. If the prices changed then change the drive thru menu or honor advertised price.

Atmosphere: 1

Food: 1

Service: 1

Lisa Moulder-Kane

It's not the best location. The drive-thru line is always the longest because they're clearly understaffed. The food is soggy and room temp at best.

Atmosphere: 1

Food: 1

Service: 1

Maricel Osorio

This is the worst place on earth the manger never appears which is crazy there literally cheese on the floor all the time the seats are sticky and dirty. I bet the manger treats the employees bad because my sister is getting yelled by the manager for no reason. the manager tells her every 2 hours if she’s free on Thursday which makes me pissed she’s at the point of literally quitting her job.

Tina Brown

Great food and Customer Service Thanks Team ?????

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla, Nachos Bellgrande, Mexican Pizza, Taco Salad

Aaron Henry

I ordered 2 chalupas and 1 chicken quesadilla,. There is no chicken nor cheese on my quesadilla and I’m very disappointed how much money I spent on this quesadilla….. will not be going

Atmosphere: 3

Food: 1

Service: 4

Recommended dishes: Quesadilla

Ben Masters

If Jay is working, you will feel like you are part of the Taco Bell family!Update: Cooper gave me incredible customer service. Thank you! Keep this Taco Bell awesome!

Faith John

Extremely slow service and unorganized service. Dirty dining area. Someone needs to bring in some good management to turn this place around.

Atmosphere: 2

Food: 3

Service: 1

ryan abbott

I come here when I get off work late, and the staff is always pretty good. And I get my food quickly.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Quesadilla, Doritos Locos Taco, Nachos Bellgrande, Beefy Crunch Burrito, Mexican Pizza, Crunchy Taco, Cheesy Gordita Crunch Cravings Trio

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