Cold food every time i go. Cheesey roll up is cold to the touch.
Atmosphere: 3
Food: 1
Service: 3
Roger Sanchez
My wife went through the drive thru Tuesday evening on 1/30/24 and the young man working was very nice and gave her the best customer service she has had there in a while. Kudos to the young man at the drive thru.
Atmosphere: 5
Food: 3
Service: 5
M Duran
One star is still too generous for this location! I wish they get the order right just once. I guess it’s a new thing when you order supreme you just get regular, but they charge you for the supreme price ? I guess this is how they are making
Atmosphere: 1
Food: 1
Service: 1
Brittney K.
They are constantly forgetting things, not to mention have awful attitudes and if you order on doordash, just be prepared to not get the sauce you order, EVER. How hard is it to read the receipt and make sure all items are there and correct? What are you doing all day? Twiddling your fingers?! It's so infuriating!!!
Patrick McKeown
Efficient drive-thru. Staff friendly and kept the line moving. Good service. Will comeback.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mexican Pizza, Taco, Steak
JP P.
Absolute worst Taco Bell in the area!! Never gets the order correct and if you take it back in, they have a terrible attitude and still get the order wrong. Might as well avoid this place at all costs! Go to the one near Nimmo instead.
A R (DahJira)
Technical difficulties made it take a minute but the staff were quick to whip up delicious food for us. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Jennifer McCoo
They didn't even wrap our tacos they were just thrown in the bag this taco bell has been awful for a while I won't give them another
Atmosphere: 1
Food: 1
Service: 1
Promise Heflin
my grandmother with dementia was trying to order though the drive through and the staff had zero patience with her and even yelled at her when she was trying to speak to them. This particular Taco Bell also tends to mess up our order a lot.
Atmosphere: 1
Food: 2
Service: 1
Kendra Hahn
This was not even worth it. You guys are such bad liars I couldn’t even get my free taco because of you and you guys have such mean employees and this needs to be shut down immediately. Please stop fake advertising
Ordered online...waited 10 mins then walked across the parking lot (work in same shopping center) and doors were locked. Used the "I'm here" button in app...my estimated time went to 2½hrs later. Caught an employee coming out and asked about my online order she said "I don't know anything about online orders." Used the app again to "contact us"...explained the issue and selected to be contacted...was never contacted but 10 mins got notification my order was ready. Went back and had to walk around to drive threw window and knock to get my food.
Atmosphere: 1
Food: 4
Service: 1
David Dyal
No cashier available. Had to order by a kiosk only. There were 2 kiosks and only one worked. There appeared to be 5 workers standing around with one actually preparing all the orders. Not sure what the rest were doing.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Quesadilla
Nichole Robinette
first off it's taco bell, you know what you're getting food wise. but on the other side of the coin the service was horrible. my husband and I walked in and tried to order from the 4 people up front and was met with "if you wanna order then use the kiosk " OK fine, no problem. but while waiting for our lunch we had to listen to the crew talk about how they don't want to be a franchise store even though they pay about $3 more an hour. we get our food and sit down to eat and have to hear the crew cuss each other out and speak about very personal matters. I could completely understand if this was still covid rules but the lobby was open and there were other customers with children that ended up walking out. there seems to be a complete lack of management in this store.
Atmosphere: 1
Food: 3
Service: 1
Christina Marie
Everything was prepared correctly, but they forgot the main item in the speciality grilled cheese taco box and it was a bummer because it was for Dad. We couldn't go back and get him a replacement because we already had plans. I paid for that and we waited 20 mins in the drive thru line. It took extremely long to get our order and for it to be wrong really made me upset. I don't recommend this location if you're in a hurry or expect to receive everything in a timely manner. Unfortunately, it was a bad experience for us. Plus once you're in the drive thru line you can't get out.
Atmosphere: 2
Food: 3
Service: 2
Julz G.
I never write reviews unless it's really good or reeeeallly bad.... This location blows they constantly short me items, I don't know why I go back and this was the final straw. tried to get the Dipping taco box, i only got a chalupa and a burrito... I don't event want the burrito i ordered the box to get the dipping taco. Literally every time i go they short me at least one item. I tried to call but of course no response. I'll call again tomorrow and hopefully get comped for the dozens of times i've been shorted. But for real i would've been better off going to wawa
Cold food every time i go. Cheesey roll up is cold to the touch.
Atmosphere: 3
Food: 1
Service: 3
My wife went through the drive thru Tuesday evening on 1/30/24 and the young man working was very nice and gave her the best customer service she has had there in a while. Kudos to the young man at the drive thru.
Atmosphere: 5
Food: 3
Service: 5
One star is still too generous for this location! I wish they get the order right just once. I guess it’s a new thing when you order supreme you just get regular, but they charge you for the supreme price ? I guess this is how they are making
Atmosphere: 1
Food: 1
Service: 1
They are constantly forgetting things, not to mention have awful attitudes and if you order on doordash, just be prepared to not get the sauce you order, EVER. How hard is it to read the receipt and make sure all items are there and correct? What are you doing all day? Twiddling your fingers?! It's so infuriating!!!
Efficient drive-thru. Staff friendly and kept the line moving. Good service. Will comeback.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mexican Pizza, Taco, Steak
Absolute worst Taco Bell in the area!! Never gets the order correct and if you take it back in, they have a terrible attitude and still get the order wrong. Might as well avoid this place at all costs! Go to the one near Nimmo instead.
Technical difficulties made it take a minute but the staff were quick to whip up delicious food for us. Thank you!
Atmosphere: 4
Food: 5
Service: 5
They didn't even wrap our tacos they were just thrown in the bag this taco bell has been awful for a while I won't give them another
Atmosphere: 1
Food: 1
Service: 1
my grandmother with dementia was trying to order though the drive through and the staff had zero patience with her and even yelled at her when she was trying to speak to them. This particular Taco Bell also tends to mess up our order a lot.
Atmosphere: 1
Food: 2
Service: 1
This was not even worth it. You guys are such bad liars I couldn’t even get my free taco because of you and you guys have such mean employees and this needs to be shut down immediately. Please stop fake advertising
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered online...waited 10 mins then walked across the parking lot (work in same shopping center) and doors were locked. Used the "I'm here" button in app...my estimated time went to 2½hrs later. Caught an employee coming out and asked about my online order she said "I don't know anything about online orders." Used the app again to "contact us"...explained the issue and selected to be contacted...was never contacted but 10 mins got notification my order was ready. Went back and had to walk around to drive threw window and knock to get my food.
Atmosphere: 1
Food: 4
Service: 1
No cashier available. Had to order by a kiosk only. There were 2 kiosks and only one worked. There appeared to be 5 workers standing around with one actually preparing all the orders. Not sure what the rest were doing.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Quesadilla
first off it's taco bell, you know what you're getting food wise. but on the other side of the coin the service was horrible. my husband and I walked in and tried to order from the 4 people up front and was met with "if you wanna order then use the kiosk " OK fine, no problem. but while waiting for our lunch we had to listen to the crew talk about how they don't want to be a franchise store even though they pay about $3 more an hour. we get our food and sit down to eat and have to hear the crew cuss each other out and speak about very personal matters. I could completely understand if this was still covid rules but the lobby was open and there were other customers with children that ended up walking out. there seems to be a complete lack of management in this store.
Atmosphere: 1
Food: 3
Service: 1
Everything was prepared correctly, but they forgot the main item in the speciality grilled cheese taco box and it was a bummer because it was for Dad. We couldn't go back and get him a replacement because we already had plans. I paid for that and we waited 20 mins in the drive thru line. It took extremely long to get our order and for it to be wrong really made me upset. I don't recommend this location if you're in a hurry or expect to receive everything in a timely manner. Unfortunately, it was a bad experience for us. Plus once you're in the drive thru line you can't get out.
Atmosphere: 2
Food: 3
Service: 2
I never write reviews unless it's really good or reeeeallly bad.... This location blows they constantly short me items, I don't know why I go back and this was the final straw. tried to get the Dipping taco box, i only got a chalupa and a burrito... I don't event want the burrito i ordered the box to get the dipping taco. Literally every time i go they short me at least one item. I tried to call but of course no response. I'll call again tomorrow and hopefully get comped for the dozens of times i've been shorted. But for real i would've been better off going to wawa