The people in the front desk looks like they hate to work here or work in customer service. Bad manners and worst client service sense.
Atmosphere: 1
Food: 4
Service: 1
Lake Weekly
The restaurant is absolutely filthy. It looks like someone wiped down every surface with a dirty rag. All touch screens were grimy and covered with fingerprints. The person who took my order was tying a trash bag when I walked up and then bagged my order without putting on gloves or washing hands. I should have just left, but didn't want to be rude. I ended up throwing my order in the trash because I was worried the kitchen was unsanitary.
Atmosphere: 1
Food: 3
Service: 3
Raline M.
Friendly Staff; Great
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese, Hash Browns, Bagels
Linda Langwiser (Linderman)
Very unpleasant staff working, all were very rude to each other and one even was discussing an issue with the boss that should have been discussed privately in the office. Not very friendly to the customers either which resulted in my partner and I deciding to leave and not buy anything. The whole atmosphere was stressful, overwhelming and bad. Do not go here!
Atmosphere: 1
Service: 1
Josh Charles Blake
Had the worst experience Ive ever had a Dunkin’ Donuts here. I ordered food that came out burnt. As I ate the burnt food I realized I didn’t like it… so I brought it back and asked them kindly to please remake it or refund me. (Note: I’m not just someone who returns food, it was actually burnt ((more even than just what’s actually shown in the video)) but I did eat it anyways until I started tasting the charcoal burnt flavors.) The managers response to me was that because I had already eaten half the sandwich, even though I ate burnt food, was that they would not remake it or refund me. They got extremely angry with me, for saying something, all the while I stayed calm. I politely asked for a receipt (because I hadn’t gotten one when I first ordered no one gave me a receipt) they started threatening to call the cops on me if I didn’t leave immediately that minute! I politely told them I would gladly leave I politely said I just wanted a receipt. They denied giving me the receipt, and started to call the cops on me within 2 minutes even as I was completely calm. The manager even went so far as to hang out the side window and yell out my license plate number and state on the phone to the cops! I literally did nothing wrong only asked for something to be remade because it was black, and feel extremely harassed by this overwhelming over reaction. I’m at a loss for words here. I leave many reviews for restaurants and have left many 5 star reviews. This is easy the worst Dunkin’ Donuts I’ve ever been too. The atmosphere when inside felt very uncomfortable even before the managers outburst and extreme overreaction over something simple. The quality of the food is also sub par. I’m very concerned for the well being of this establishment and quality of food and service found there. I won’t be back, but I will be disputing that charge and I will be reaching out to corporate about the situation and high level of harassment you displayed towards a long time loyal customer.
X K
My hashbrowns were cold but they got my coffee order
Atmosphere: 3
Food: 3
Service: 4
Mariah Suarez
Trying to get the attention of the young man standing directly behind the pick up counter and he proceeds to ignore me to pull out his phone to read text messages.
Atmosphere: 2
Food: 4
Service: 1
Joel G
fast, clean and close to the airport. Located inside of an old house, this is not the kind of Dunkin' you would see in a big city but it was cute and the inside was the same as all the others. Free parking outside and close to the highways out of Burlington.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Hash Browns
Linda Goodhue Fleury
Quick and easy walk-in with Mobil App!! But always smells like something is burning when walking in.
5 stars to this beautiful , big and clean Dunkin' Donut right on the U.S. Route 2, then plenty of parking outside but easily accessible using the bus nr.1 !Even during the late afternoon it's possible to find a large variety of pastry! Boston cream pie Donut ? is my favourite absolutely!Coffee tastes good as usual!It has plenty of Dunkin' merchandise.People here are welcoming and helpful!You can both order directly to the cashier or using the machine which you have to pay using the card only. The menu is very easy to read and understand.The atmosphere is cozy. You can easily take your coffee chatting with friends, admiring the environment outside thanks to the large windows that frame this shop ... ? ? ? ?This place has many tables and seats, low and high! Beautiful!Restrooms and free WiFi!Why this place shouldn't deserve 5 stars? ?⭐️?⭐️?
Atmosphere: 5
Food: 5
Service: 5
Rachael Normandy
Ashley and Cheyenne on closing shift tonight were absolutely AMAZING! I LOVE them! Fist time at Williston store and I will go back just because they were do great!
Atmosphere: 5
Service: 5
Billal O
Do not come here... place is infested with bugs and insects... don't believe me, come by in the evening ask for a donut near the top shelf... magically 30 bugs will start flying around as soon as the cashier grabs the donut.DISGUSTING
Atmosphere: 1
Food: 1
Service: 1
Jerry Gonyea
I come couple times to get donuts for my father-in-law he loves
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bagels
Olwen Jones
Very helpful and kind staff!! Went in to buy a mug, but there were none at the kiosk. Staff noticed and took some time to bring some out from the back and were very friendly!
I run on Dunkin.Great coffee and
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bagels
The people in the front desk looks like they hate to work here or work in customer service. Bad manners and worst client service sense.
Atmosphere: 1
Food: 4
Service: 1
The restaurant is absolutely filthy. It looks like someone wiped down every surface with a dirty rag. All touch screens were grimy and covered with fingerprints. The person who took my order was tying a trash bag when I walked up and then bagged my order without putting on gloves or washing hands. I should have just left, but didn't want to be rude. I ended up throwing my order in the trash because I was worried the kitchen was unsanitary.
Atmosphere: 1
Food: 3
Service: 3
Friendly Staff; Great
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese, Hash Browns, Bagels
Very unpleasant staff working, all were very rude to each other and one even was discussing an issue with the boss that should have been discussed privately in the office. Not very friendly to the customers either which resulted in my partner and I deciding to leave and not buy anything. The whole atmosphere was stressful, overwhelming and bad. Do not go here!
Atmosphere: 1
Service: 1
Had the worst experience Ive ever had a Dunkin’ Donuts here. I ordered food that came out burnt. As I ate the burnt food I realized I didn’t like it… so I brought it back and asked them kindly to please remake it or refund me. (Note: I’m not just someone who returns food, it was actually burnt ((more even than just what’s actually shown in the video)) but I did eat it anyways until I started tasting the charcoal burnt flavors.) The managers response to me was that because I had already eaten half the sandwich, even though I ate burnt food, was that they would not remake it or refund me. They got extremely angry with me, for saying something, all the while I stayed calm. I politely asked for a receipt (because I hadn’t gotten one when I first ordered no one gave me a receipt) they started threatening to call the cops on me if I didn’t leave immediately that minute! I politely told them I would gladly leave I politely said I just wanted a receipt. They denied giving me the receipt, and started to call the cops on me within 2 minutes even as I was completely calm. The manager even went so far as to hang out the side window and yell out my license plate number and state on the phone to the cops! I literally did nothing wrong only asked for something to be remade because it was black, and feel extremely harassed by this overwhelming over reaction. I’m at a loss for words here. I leave many reviews for restaurants and have left many 5 star reviews. This is easy the worst Dunkin’ Donuts I’ve ever been too. The atmosphere when inside felt very uncomfortable even before the managers outburst and extreme overreaction over something simple. The quality of the food is also sub par. I’m very concerned for the well being of this establishment and quality of food and service found there. I won’t be back, but I will be disputing that charge and I will be reaching out to corporate about the situation and high level of harassment you displayed towards a long time loyal customer.
My hashbrowns were cold but they got my coffee order
Atmosphere: 3
Food: 3
Service: 4
Trying to get the attention of the young man standing directly behind the pick up counter and he proceeds to ignore me to pull out his phone to read text messages.
Atmosphere: 2
Food: 4
Service: 1
fast, clean and close to the airport. Located inside of an old house, this is not the kind of Dunkin' you would see in a big city but it was cute and the inside was the same as all the others. Free parking outside and close to the highways out of Burlington.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Hash Browns
Quick and easy walk-in with Mobil App!! But always smells like something is burning when walking in.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Wake
Restaurantji Recommends
5 stars to this beautiful , big and clean Dunkin' Donut right on the U.S. Route 2, then plenty of parking outside but easily accessible using the bus nr.1 !Even during the late afternoon it's possible to find a large variety of pastry! Boston cream pie Donut ? is my favourite absolutely!Coffee tastes good as usual!It has plenty of Dunkin' merchandise.People here are welcoming and helpful!You can both order directly to the cashier or using the machine which you have to pay using the card only. The menu is very easy to read and understand.The atmosphere is cozy. You can easily take your coffee chatting with friends, admiring the environment outside thanks to the large windows that frame this shop ... ? ? ? ?This place has many tables and seats, low and high! Beautiful!Restrooms and free WiFi!Why this place shouldn't deserve 5 stars? ?⭐️?⭐️?
Atmosphere: 5
Food: 5
Service: 5
Ashley and Cheyenne on closing shift tonight were absolutely AMAZING! I LOVE them! Fist time at Williston store and I will go back just because they were do great!
Atmosphere: 5
Service: 5
Do not come here... place is infested with bugs and insects... don't believe me, come by in the evening ask for a donut near the top shelf... magically 30 bugs will start flying around as soon as the cashier grabs the donut.DISGUSTING
Atmosphere: 1
Food: 1
Service: 1
I come couple times to get donuts for my father-in-law he loves
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bagels
Very helpful and kind staff!! Went in to buy a mug, but there were none at the kiosk. Staff noticed and took some time to bring some out from the back and were very friendly!
Food: 5
Service: 5