My food was microwaved and it tasted horrible I ordered the bbq chicken and it was so bad and then I ordered Cesar salad and the chicken was bland and
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: BBQ, French Fries
Brad Odenwalder
The last time I went I was not impressed with the service. I went a couple days ago with my dad and was pleasantly surprised when the server did a perfect job. I have changed my original review from four years ago up to a 5. Well done. Hopefully I won't have to change it again. ?
Service at table was good but forgot part of order and didn't get food until I was walking out. It's Red Robin. We go here for the kids.
Atmosphere: 4
Food: 3
Service: 3
eric beard
Place smells musty. A couple of waiters with good service. Food is hit and miss. Fries come under
Atmosphere: 3
Food: 2
Service: 3
uriel cortes
We got sat down and waited about 30 mins at the table. No one came to take our order or anything. Then a family sat next to us and the server came over within 5 minutes and took there order and ignored us. So we got up and left. I feel it was because we were hispanic and they were white.
Atmosphere: 1
Food: 1
Service: 1
Linda Short
Great
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burger
Squatch ManApe
To go order wasn’t done by pick up time, yet food was cold. Parking is a
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Red Robin Gourmet Cheeseburger
Candace Stevens
The guy at the door found it annoying we were a out of town party of 6 at 7pm when they were not busy at all. Our server was great and very apologetic however our food took almost a hour to get but when we did get it, it was
Atmosphere: 2
Food: 4
Service: 4
MRS Bergmann
The gal working the bar today was blah. We ordered. Got drinks. When food came home was completely the wrong salad. She never looked our way so I went to the bar with my salad. Showed her and refreshed her memory. My correct salad come out deferent but still wrong. Oh well….eating it. Half way through a 3rd salad came out correct?♀️ she never came back to ask how anything was or offer more drinks.
Leslie Reilly
We enjoyed a delicious meal. Our server Liz took great care of us and was especially kind to our grandson.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottomless Fries, Whiskey River BBQ
The Donatos pizza is some of the best pizza I have ever had. Pepperoni is crispy too. They have excellent burgers too. The clucks and fries is a favorite of mine too. Also you can't beat bottomless fries.
Atmosphere: 5
Food: 5
Service: 5
Shelly Collins
Very unimpressed with all my over all experience tonight. Is there such a thing as customer service anymore? Nobody even spoke to us for the first 10 minutes we sat in the bar . We got no sauces we actually ordered with our food . Even when we asked a second time nothing . Considering that you have expiditers on staff . Your servers should have plenty of time to attend to the 15 tables and one rail with 5 employees in the bar. Dump the computers and get some class . You can get better service at Wendy's. I served and bartended for 10 years with no expiditers ever. And maintain an entire section alone. Absolutely zero excuses for such horrible service in a chain restaurant. If there was 0 stars that's what this establishment deserves.
Atmosphere: 1
Food: 1
Service: 1
Wendy Wallace
Long wait for service and food. Food was cold when we received it. Our waitress was very apologetic and nice.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Towering Onion Rings, Bottomless Fries, Whiskey River BBQ, Tavern Burger, New Mozzarella Sticks
Mersadies Pringle
I'm assuming they're understaffed. Very rush rush rush as we were waiting for our pick-up order. Took 35 min or so before it was ready (I called 10 minutes ahead to order, so 45 min total). We waited in the lobby & staff seemed inexperienced & unprofessional overall.The food was good. Classic red robin.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Whiskey River BBQ, Root Beer Float, The Southern Charm Burger, Avo-Cobb-O
Jen Marie
We came in on weekend afternoon, it was not busy. The first thing we noticed was the smell, it smelt like a mix between a locker room and a swimming pool. We were sat in a booth toward the back. The smell intensified in the carpeted area. Looking around, the tables were all dirty - straw wrappers, fingerprints and food all over the clear dividers between the tables.Our server looked miserable, as did the rest of the staff. Nobody smiling, nobody interacting with each other. It was not a welcoming environment.We ended up leaving. The smell was just too overwhelming. It didn't used to be like this. This was our first visit here in a few years - will not come back.
My food was microwaved and it tasted horrible I ordered the bbq chicken and it was so bad and then I ordered Cesar salad and the chicken was bland and
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: BBQ, French Fries
The last time I went I was not impressed with the service. I went a couple days ago with my dad and was pleasantly surprised when the server did a perfect job. I have changed my original review from four years ago up to a 5. Well done. Hopefully I won't have to change it again. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottomless Fries, Burger, Fries
Service at table was good but forgot part of order and didn't get food until I was walking out. It's Red Robin. We go here for the kids.
Atmosphere: 4
Food: 3
Service: 3
Place smells musty. A couple of waiters with good service. Food is hit and miss. Fries come under
Atmosphere: 3
Food: 2
Service: 3
We got sat down and waited about 30 mins at the table. No one came to take our order or anything. Then a family sat next to us and the server came over within 5 minutes and took there order and ignored us. So we got up and left. I feel it was because we were hispanic and they were white.
Atmosphere: 1
Food: 1
Service: 1
Great
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burger
To go order wasn’t done by pick up time, yet food was cold. Parking is a
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Red Robin Gourmet Cheeseburger
The guy at the door found it annoying we were a out of town party of 6 at 7pm when they were not busy at all. Our server was great and very apologetic however our food took almost a hour to get but when we did get it, it was
Atmosphere: 2
Food: 4
Service: 4
The gal working the bar today was blah. We ordered. Got drinks. When food came home was completely the wrong salad. She never looked our way so I went to the bar with my salad. Showed her and refreshed her memory. My correct salad come out deferent but still wrong. Oh well….eating it. Half way through a 3rd salad came out correct?♀️ she never came back to ask how anything was or offer more drinks.
We enjoyed a delicious meal. Our server Liz took great care of us and was especially kind to our grandson.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottomless Fries, Whiskey River BBQ
Restaurantji Recommends
The Donatos pizza is some of the best pizza I have ever had. Pepperoni is crispy too. They have excellent burgers too. The clucks and fries is a favorite of mine too. Also you can't beat bottomless fries.
Atmosphere: 5
Food: 5
Service: 5
Very unimpressed with all my over all experience tonight. Is there such a thing as customer service anymore? Nobody even spoke to us for the first 10 minutes we sat in the bar . We got no sauces we actually ordered with our food . Even when we asked a second time nothing . Considering that you have expiditers on staff . Your servers should have plenty of time to attend to the 15 tables and one rail with 5 employees in the bar. Dump the computers and get some class . You can get better service at Wendy's. I served and bartended for 10 years with no expiditers ever. And maintain an entire section alone. Absolutely zero excuses for such horrible service in a chain restaurant. If there was 0 stars that's what this establishment deserves.
Atmosphere: 1
Food: 1
Service: 1
Long wait for service and food. Food was cold when we received it. Our waitress was very apologetic and nice.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Towering Onion Rings, Bottomless Fries, Whiskey River BBQ, Tavern Burger, New Mozzarella Sticks
I'm assuming they're understaffed. Very rush rush rush as we were waiting for our pick-up order. Took 35 min or so before it was ready (I called 10 minutes ahead to order, so 45 min total). We waited in the lobby & staff seemed inexperienced & unprofessional overall.The food was good. Classic red robin.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Whiskey River BBQ, Root Beer Float, The Southern Charm Burger, Avo-Cobb-O
We came in on weekend afternoon, it was not busy. The first thing we noticed was the smell, it smelt like a mix between a locker room and a swimming pool. We were sat in a booth toward the back. The smell intensified in the carpeted area. Looking around, the tables were all dirty - straw wrappers, fingerprints and food all over the clear dividers between the tables.Our server looked miserable, as did the rest of the staff. Nobody smiling, nobody interacting with each other. It was not a welcoming environment.We ended up leaving. The smell was just too overwhelming. It didn't used to be like this. This was our first visit here in a few years - will not come back.
Atmosphere: 1
Service: 1