Why these places can't make their drinks the same is baffling. Aren't they trained properly on how to make each drink? When you're paying $8.50 for a coffee they should make it right the first time
Christopher Calvo
Nina was really rude and she man handled my card #
Atmosphere: 1
Food: 1
Service: 1
Fer Guillen
I always have such a good experience and good customer service but man today we had a girl at the window her name was Nina and was so rude my younger son was paying and she was so annoyed she had to swipe the card instead of inserting during the order taking as well we weren’t even done ordering and she cut me off and someone else took our order absolutely disrespectful and take in mind we did not have a complicated order either 3 drinks and a pastry
Atmosphere: 1
Food: 3
Service: 1
Sue Fox
Delicious coffee & coffee drinks, yummy treats & friendly service. Pup cups available for your doggie too!
Atmosphere: 5
Food: 5
Service: 5
Jon B
My aunt bought my girlfriend 1lb of coffee grounds for Christmas. My girlfriend brought them here to have them ground up. She said she wanted it like Folgers. They grinded them up and said it was their normal grind.....I do not drink coffee. But that is no normal grind in my opinion. Coffee shouldn't be so ground up, that it looks like dark brown cocaine. It's pure fine cocoa! She got coffee grounds in her coffee every time she had that brand. I just threw it away because she's disgusted by it. Now if I bring in coffee grounds to be grinded up and I ask for them to be "lightly grinded" or request a specific way, I expect to be heard. Poor service from unfriendly individuals.
Service: 2
Aileen M Cruz
Starbucks yes please!!! ?Always lovely to order some yummy ? food, snacks drinks and meet some lovely employees cheerfully serving you. This location is small, cozy and cute! Got me my fix for the road.Thank you and Stay cool folks!! ?
My husband and I have been coming to this location for years ever since we moved to Auburn. The last few months the once great drinks we’d get from here has drastically declined. I understand accidents happen but it’s to the point that the last 10 drinks I’ve gotten from this location were partially or completely wrong. We recently started going to the Starbucks by the Outlet mall and the drinks have been great it’s just REALLY out of the way so today I convinced my husband to give this location another try and my drink wasn’t even a difficult one just a soy white mocha and what I ended up receiving was a soy mocha, or at least that’s what it said on the label, so I thought ok this is still ok and I took a drink and it was like just chocolate and water ? needless to say my husband just drove over to the one by the mall and got my drink as he doesn’t want to bother with this location again and hates confrontation. Other drinks they’ve messed up have been soy Royal English Breakfast latte, they’ve given me a London Fog, REBL where it was just tea/water with a splash of soy milk (lattes are not just splashes of milk ?), I’ve also received random incorrect teas and incorrect milk which is bad for people with food allergies!
Atmosphere: 4
Food: 1
Service: 1
Diana P.
I ordered a PSL, forgetting it just went out of season so I instead get a white mocha and the girl that was making my drink offered to steam my milk with the psl flavors ! It turned out really good and that was sweet of her!
Sidney Boone (Kona)
I got new tumblers and my favorite starbies drink. A girl couldn’t be happier ???
Atmosphere: 5
Food: 5
Service: 5
Sandra LaDuke
Great service even though the line was long it moved
Why these places can't make their drinks the same is baffling. Aren't they trained properly on how to make each drink? When you're paying $8.50 for a coffee they should make it right the first time
Nina was really rude and she man handled my card #
Atmosphere: 1
Food: 1
Service: 1
I always have such a good experience and good customer service but man today we had a girl at the window her name was Nina and was so rude my younger son was paying and she was so annoyed she had to swipe the card instead of inserting during the order taking as well we weren’t even done ordering and she cut me off and someone else took our order absolutely disrespectful and take in mind we did not have a complicated order either 3 drinks and a pastry
Atmosphere: 1
Food: 3
Service: 1
Delicious coffee & coffee drinks, yummy treats & friendly service. Pup cups available for your doggie too!
Atmosphere: 5
Food: 5
Service: 5
My aunt bought my girlfriend 1lb of coffee grounds for Christmas. My girlfriend brought them here to have them ground up. She said she wanted it like Folgers. They grinded them up and said it was their normal grind.....I do not drink coffee. But that is no normal grind in my opinion. Coffee shouldn't be so ground up, that it looks like dark brown cocaine. It's pure fine cocoa! She got coffee grounds in her coffee every time she had that brand. I just threw it away because she's disgusted by it. Now if I bring in coffee grounds to be grinded up and I ask for them to be "lightly grinded" or request a specific way, I expect to be heard. Poor service from unfriendly individuals.
Service: 2
Starbucks yes please!!! ?Always lovely to order some yummy ? food, snacks drinks and meet some lovely employees cheerfully serving you. This location is small, cozy and cute! Got me my fix for the road.Thank you and Stay cool folks!! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Cheddar & Egg Sandwich, Iced Caramel Macchiato, Ethos Bottled Water, Berry Trio Parfait, Petite Vanilla Bean Scone
Great Service !
The website didn't specify the lobby closes at 7pm. Instead 9pm is mentioned.
Fast, convenient! We like it..
Atmosphere: 5
Service: 5
The best in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Restaurantji Recommends
A regular experience every
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich, Roast
My husband and I have been coming to this location for years ever since we moved to Auburn. The last few months the once great drinks we’d get from here has drastically declined. I understand accidents happen but it’s to the point that the last 10 drinks I’ve gotten from this location were partially or completely wrong. We recently started going to the Starbucks by the Outlet mall and the drinks have been great it’s just REALLY out of the way so today I convinced my husband to give this location another try and my drink wasn’t even a difficult one just a soy white mocha and what I ended up receiving was a soy mocha, or at least that’s what it said on the label, so I thought ok this is still ok and I took a drink and it was like just chocolate and water ? needless to say my husband just drove over to the one by the mall and got my drink as he doesn’t want to bother with this location again and hates confrontation. Other drinks they’ve messed up have been soy Royal English Breakfast latte, they’ve given me a London Fog, REBL where it was just tea/water with a splash of soy milk (lattes are not just splashes of milk ?), I’ve also received random incorrect teas and incorrect milk which is bad for people with food allergies!
Atmosphere: 4
Food: 1
Service: 1
I ordered a PSL, forgetting it just went out of season so I instead get a white mocha and the girl that was making my drink offered to steam my milk with the psl flavors ! It turned out really good and that was sweet of her!
I got new tumblers and my favorite starbies drink. A girl couldn’t be happier ???
Atmosphere: 5
Food: 5
Service: 5
Great service even though the line was long it moved
Atmosphere: 5
Food: 5
Service: 5