Shang Hai Restaurant

3013 W Clearwater Ave, Kennewick
(509) 783-8998

Recent Reviews

fred j.

The Worst Chinese food I have ever ate. I could've made this shit at my house. Eggrolls just deep fried cabbage


Still only take out and we are in Phase3 with 50% restaurant capacity. Very disappointing!

Erica W.

Love these people. Great food, always great service. Very safe during Covid. Love the crab puffs and egg rolls.

Krystal De M.

Use to be 5 stars we are in phase 3 and they refuse to open up dine in.. why is that? Probably can't keep the restaurant clean enough. They put your dinner combo in tiny boxes, not even the regular togo box, love their food but not paying the dinner prices and getting a smaller portions.

John R

Really good food, and a LOT of it. Not the very best I've had, but it was quite good and well priced--bang for your buck is key here. Will be returning, and probably a bit too often at that.

Daniel Charbonneaux

Overwhelmingly delicious food and outstanding customer service! We don't need to go to anywhere else in the Tri-Cities for Chinese food!

Billie Wattenburger

Really good food.. The gals up front are friendly and helpful always have a smile..

Alicia Schultz

I absolutely love Shang Hai. I enjoy their Happy Family, Almond Chicken & Sweet & Sour Shrimp


Don't door dash through them. We paid almost 60 dollars for 3 meals and only one showed up. I called them and they told me too bad pretty much. They literally do not care about their returning customers.

Anna Estes

One of my favorite restaurants. Portions and prices are very good

Deanna Thompson

Wonderful food even though we have to get it to go during this time. The whole family loves it!

Denise W.

It was delicious, a little bland but with a little salt .. best Chinese so far we found in the Tri cities after moving here..  
the sweet and sour pork was different then what were used to but good... were used to it being mixed together with veggies

Ron Kilmer

UHG!!! Disgusting food!!! The tempura was stale and chewy. The chicken tasted and had the texture of 2 day old road kill. The BBQ pork was about 7/10 on the scoreboard but how can you screw that up? The egg drop soup was awful. The pork fried rice was burned and, hate to say, that was the BEST part of the flavor. As near as I can tell the meal was made at least 24hrs ago and microwaved. If you like this place please do continue to frequent them as this is hard times for all but that's the LAST dollar I'll spend there.

Kathy Locker

Super friendly staff! Delicious food and huge portions. They are still open for take-out orders.

Scott Young

Best in town! Orange chicken is always spot on . Staff is always friendly. Have never had to wait more than 10 minutes for a table, even when it was busy. Food always comes out fast and hot. No complaints. Repeat customer. Have been enjoying Shanghai for 14 years now with 0 problems. Keep up the great work!

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