Customers` Favorites
Customers` Favorites
“Came in to pickup our online order and we were told they weren’t able to make crepes at the moment and asked if waffles would be okay, which I said would be fine. He was super appreciative and worked quickly to get our order finished. Once it was done he was very nice and thanked me for being understanding and patient and even gave me some extra candy with my order. While we originally wanted crepes, the waffles were absolutely amazing and I’m happy that is what we ended up with! They were chewy, almost like mochi, and he was very generous with the toppings. Definitely happy we made a stop here while we were in town!“
Customers` Favorites
“5* good service nice people“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“Overall, my experience with Crumbl has been positive. However, I have noticed a recurring issue with customer service. When I enter the store, or when other customers arrive, there is no greeting or acknowledgment from the staff. The atmosphere often feels a bit uncomfortable, as employees seem to stand around without engaging with customers. Additionally, the order board is consistently turned off, making it difficult for customers to determine if their orders are ready or in progress. I would suggest focusing on improving customer service, including better communication from both employees and management.“