We went to the mall last Sunday, January 7th, 2024. There was a really large line when we went to get a drink. We toughed it out, and surprisingly, it went really fast. Drinks were good. Way to work together and get the job done efficiently!!
Atmosphere: 4
Food: 4
Service: 5
z z
Closed earlier than their posted hours by alittle over 15 minutes. Kinda sucks to drive out here and have the door be locked when there’s two employees inside just standing around.
Charles Gilman
For being in an increasingly hectic environment, the staff are very friendly and patient. It’s a nice, low-stress experience which isn’t always the case with
Atmosphere: 4
Food: 5
Service: 5
Duong Nguyen
I brought my own cup to this Starbucks to order a drink. The girl took my cup and try to see if the price tag is on my cup. Well, I mean don’t you supported to ask if I want to buy the cup or it was my own? Even the store didn’t carry the cup that I had. I felt this girl is very mean to me, maybe because I was the only Asian girl with 2 kiddos in the line, so is she.
Service: 1
Tyler Pinkston
This Starbucks was a very pleasant experience. The staff was very polite and knowledgeable, and the coffee was great as usual. Parking was good outside the mall, and the location itself was close to my entrance. Overall, it was fun and enjoyable.Parking: Mall parking
Atmosphere: 5
Food: 5
Service: 5
Shirley Marie
Very crowded. Had 2 people taking orders but only 1 making and handing out drinks. She was making them out of order so several people who ordered after me got drinks before me. My kid's drink was done about 5 minutes before mine and I watched them make other people's orders while my cup was just sitting there waiting for them to actually make it.
Atmosphere: 1
Food: 4
Service: 3
Karla Voth
Super fast, super friendly, super helpful!
Food: 5
Service: 5
Rosy R.
The service is incredible, love how nice and polite they are when it comes to orders with add ons, special shout out to Wes for always being kind and always having a smile on his face!
Joy Bradford
Very clean and comfortable. Staff recommendations were on point. Nice place to chill on a Friday morning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Pumpkin Spice Latte
Dara White
I just want to give a shout-out to all the employees who work at the mall location. My 86 year old mom walks the mall every day and witnessing all of the employees greet my mom with so much care and respect truly makes my heart flutter. She’s very independent and seeing their amazing customer service towards her only increases my appreciation to the staff. Thank you all for being Pen’s children!
Starbuck's coffee is Starbuck's coffee, so it's so pretty average in terms of that.However, this location has virtually zero "atmosphere." There is nowhere to sit and bask in the coffee aroma, and it's crazy loud.
Atmosphere: 1
Food: 3
Service: 4
Tony L (Casual Observer)
My Oleato was perfect! Wonderful baristas!
Atmosphere: 4
Food: 5
Service: 5
Nathen S.
I ordered a 20 oz matcha with light ice. When I got the drink the cup was half way full of ice. I didn't know light ice meant filling the cup half way with ice. If I'm paying almost $6 for a drink I expect the employees to at least get it right.
Luc Nelson
I am not a huge fan of Starbucks to begin with. They do work when needed though. This location started off by having their menu displays dead, which should be an easy fix. I am not sure if they were even aware of it though as all the employees were having a hard time communicating and most had a far away look in their eyes. My impression was that they were all high on something or other. It was a Sunday so maybe the experience isn't the same all the time but it was not a good representation of the professionalism Starbucks tries to achieve.
Atmosphere: 1
Food: 3
Service: 1
Cheyenne H.
I specifically asked her if she understood what I meant by "flood the cup with dark caramel sauce and crunch pieces" she said yes and this is what I got. I asked for more like in another cup and dump it in that cup and they said they can't do that, they have to remake it. Then a girl comes out snatches my drink and pumps a pump of both into the top of the lid. She sat it on the counter and walked away without saying anything. So rude. I just wanted a sugary dessert.
We went to the mall last Sunday, January 7th, 2024. There was a really large line when we went to get a drink. We toughed it out, and surprisingly, it went really fast. Drinks were good. Way to work together and get the job done efficiently!!
Atmosphere: 4
Food: 4
Service: 5
Closed earlier than their posted hours by alittle over 15 minutes. Kinda sucks to drive out here and have the door be locked when there’s two employees inside just standing around.
For being in an increasingly hectic environment, the staff are very friendly and patient. It’s a nice, low-stress experience which isn’t always the case with
Atmosphere: 4
Food: 5
Service: 5
I brought my own cup to this Starbucks to order a drink. The girl took my cup and try to see if the price tag is on my cup. Well, I mean don’t you supported to ask if I want to buy the cup or it was my own? Even the store didn’t carry the cup that I had. I felt this girl is very mean to me, maybe because I was the only Asian girl with 2 kiddos in the line, so is she.
Service: 1
This Starbucks was a very pleasant experience. The staff was very polite and knowledgeable, and the coffee was great as usual. Parking was good outside the mall, and the location itself was close to my entrance. Overall, it was fun and enjoyable.Parking: Mall parking
Atmosphere: 5
Food: 5
Service: 5
Very crowded. Had 2 people taking orders but only 1 making and handing out drinks. She was making them out of order so several people who ordered after me got drinks before me. My kid's drink was done about 5 minutes before mine and I watched them make other people's orders while my cup was just sitting there waiting for them to actually make it.
Atmosphere: 1
Food: 4
Service: 3
Super fast, super friendly, super helpful!
Food: 5
Service: 5
The service is incredible, love how nice and polite they are when it comes to orders with add ons, special shout out to Wes for always being kind and always having a smile on his face!
Very clean and comfortable. Staff recommendations were on point. Nice place to chill on a Friday morning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Pumpkin Spice Latte
I just want to give a shout-out to all the employees who work at the mall location. My 86 year old mom walks the mall every day and witnessing all of the employees greet my mom with so much care and respect truly makes my heart flutter. She’s very independent and seeing their amazing customer service towards her only increases my appreciation to the staff. Thank you all for being Pen’s children!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Starbuck's coffee is Starbuck's coffee, so it's so pretty average in terms of that.However, this location has virtually zero "atmosphere." There is nowhere to sit and bask in the coffee aroma, and it's crazy loud.
Atmosphere: 1
Food: 3
Service: 4
My Oleato was perfect! Wonderful baristas!
Atmosphere: 4
Food: 5
Service: 5
I ordered a 20 oz matcha with light ice. When I got the drink the cup was half way full of ice. I didn't know light ice meant filling the cup half way with ice. If I'm paying almost $6 for a drink I expect the employees to at least get it right.
I am not a huge fan of Starbucks to begin with. They do work when needed though. This location started off by having their menu displays dead, which should be an easy fix. I am not sure if they were even aware of it though as all the employees were having a hard time communicating and most had a far away look in their eyes. My impression was that they were all high on something or other. It was a Sunday so maybe the experience isn't the same all the time but it was not a good representation of the professionalism Starbucks tries to achieve.
Atmosphere: 1
Food: 3
Service: 1
I specifically asked her if she understood what I meant by "flood the cup with dark caramel sauce and crunch pieces" she said yes and this is what I got. I asked for more like in another cup and dump it in that cup and they said they can't do that, they have to remake it. Then a girl comes out snatches my drink and pumps a pump of both into the top of the lid. She sat it on the counter and walked away without saying anything. So rude. I just wanted a sugary dessert.