Wetzel's Pretzels

Not sure if this was a one off but by the other reviews, it seems normal. Waited 35 minutes for our online order. It didn't seem busy at all but by the time we got our pretzels, we were already late to where we had to be. Not only that but the hot dog bites were so greasy and one piece was burnt and the pizza bites were cold. No excuses for not having a fresh order after waiting so long. I give the guy props for offering a free drink since we waited but we already had a bad taste in our mouth. I rather pay extra at auntie Anne's downstairs.

I cannot do not share my evening experience with wetzel pretzel, it was really bad, the mini hot dogs was raw not fully cooked and cup of soda is over 5 bucks is too much, I do not recommend to anyone to visit them. Even the space looks dirty, the owner should use new machines.

Atmosphere: 1

Food: 1

Service: 3

Greasy and raw. I ordered the cheesy dog bites and the dough was completely raw so I went and got a new one which was even more raw. Also when I went to return the first cup, one of the employees was on his phone and the other two were just then getting off from the floor.

Not worth the 7 dollars and empty calories. Aunt Annie's is way better

Atmosphere: 1

Food: 1

Service: 1

The lemonade machines that they have there were so disgusting it looks like they have not washed it and over a week someone's going to get really sick from the bacteria that grows inside of it thank you for cleaning the machine I just seen them fresh now

Atmosphere: 3

Food: 1

Service: 3

The cheese dip is so salty and the pretzels were pretty dry way overpriced for the food you are getting, worse than when i had school food, they gave themselves a tip too.

Atmosphere: 3

Food: 1

Service: 2

The cheese dip is so salty and the pretzels were pretty dry way overpriced for the food you are getting, worse than when i had school food, they gave themselves a tip too.

Atmosphere: 3

Food: 1

Service: 2

I went with a huge fan of Wetzel's and got an original. The service was mall service. The prezel tasted like someone had half baked a Safeway french bread and forgot to add salt. It reminded me of a Fair scone. Big expectations and hype, then you're left wondering why it's just a biscuit, or in this case, a half baked piece of unsalted french bread.

Fresh pretzels.

Atmosphere: 4

Food: 4

Service: 4

It's a mall store so I can't really give him props for atmosphere. The service was so so, not great. The product was really, really good. Very tasty. Prices were not horrible for the mall. All in all I really enjoy the pretzels. Get the cheese.

Atmosphere: 3

Food: 5

Service: 3

This is the worst pretzel I've ever had me and my mother went there and we were both dissatisfied the Pretzel was burnt rough and tough hard to chew tasteless if there was no salt you wouldn't be able to taste anything the cheese was disgusting it tasted like it was fake we will never be going back here again and we will definitely be letting people know how horrible it tasted and how horrible they were

Food: 1

In the past my family and I have received great service and thought that this location was very ethical, however today 3/13 was completely opposite. We witnessed the cashier give his friends free food on the side of the kiosk while over 10 families waited patiently. In fact it was the last bags of pretzels so all of us had to wait even longer. When we asked to speak to the manager, “David obviously didn’t care because all he said was ok. He ignored everything we had to say. The cashier identified himself/herself as Vanessa and had the attitude that it didn’t matter what we said, he/she wasn’t going to be in trouble. Almost as if it’s ok to give away free food at this location. If this location is losing money it’s not because of the economy but internal theft. Very sad…hopefully things change because I would hate for this location to go under like many other business because of controllable losses.

My first time trying this spot and even though I liked the pepperoni pretzel bits I got, the price really threw me off. $16 for a small dip, like 7 pepperoni bits, and a lemonade(which was $5 by itself and nothing to write home about)? Any other place has a 'meal deal' price for things which I thought this had but it seemed like this was all put in separately. Not bad at all tastewise but seems hella overpriced for what you get.

My first time trying this spot and even though I liked the pepperoni pretzel bits I got, the price really threw me off. $16 for a small dip, like 7 pepperoni bits, and a lemonade(which was $5 by itself and nothing to write home about)? Any other place has a 'meal deal' price for things which I thought this had but it seemed like this was all put in separately. Not bad at all tastewise but seems hella overpriced for what you get.

This place has mediocre pretzels with almost no salt and the worst frozen lemonade I have ever tasted. The frozen lemonade was so sour and sweet I had to throw it away.