AWFUL AWFUL AWFUL SERVICE. The owner is a rude, pompous a-hole who needs lessons on how to run his business and serve customers. He made it clear that I was not an important customer. SAVE YOUR MONEY. GO TO MCDONALDS. I wanted To give zero stars but that wasn’t an option.
Jennifer Smith
Fast becoming our go-to for a good meal.
Mike Kolve
Enjoyed our food here . Excellent Brisket and Pork Belly. Keep up the GOOD BBQ Eau Claire needs it
Jason Krueger
Best tasting ribs in the area. I'll for sure be back next time I'm up that way.
Roll Bot
Good brisket!
Wayne Knuth
Great shack for real good BBQ and great service
Benjamin S.
If you have had good smoked brisket, you will understand when I say it tastes like corned beef. I hear breakfast is good there, but that's not why I goto a bbq pit. I do not recommend this business for bbq.
Clark T.
I was there for over an hour and a half. There were 8 tables with customers. There were 4 servers. We still had no food on the table. Three times the waitress told us "I only work here". After an hour and a half I told the waitress that if she could bring us our food in the next 10 minutes, great, otherwise just bring us the bill for our drinks. She brought us whatever was on the prep table and it was truly awful. Cold. And rushed, After waiting for an hour and a half. My party of four walked out. Horrid food. Horrid service. Kwik trip is next door. Go with their spicy chicken sandwich. It is quite the upgrade.
David Barnhardt
They only smoke every 2 or 3 weeks. You're eating (cold) microwaved leftovers, getting charged a fresh price. They refuse to shovel sidewalks for the public. They refuse to mow grass. The manager is a slob, wears shorts to work, hanging down around his knees. Terrible neighbors, cold food, grease balls in soda pop. The place looks terrible, a direct reflection of their food quality and service.
Rob Layton
Even with only two people working the service was friendly and the food was delicious, I'll definitely be back if I'm in WI again!
I have been patronizing and heavily recommending this business since it was in the tiny building on Brackett which is now the deli. The food is still stellar, but the service has fell so far below par since the long-time manager was no longer there. This is based on multiple recent visits compared to my experience 2-4 times per month for the last several years.The last time was the worst. I sat and waited for someone to even acknowledge that I had arrived for ten minutes. Even though several workers looked at me, none even asked if they could grab me a water or anything. They seemed more preoccupied with the people in their event room.The previous manager was able to provide service light years ahead of this and with half the staff. There's more employees in front-house now, but they do a lot of standing around and not a lot of helping customers.If you want to be a catering company, go ahead. I'm not sticking around for it.
Local Reviewer
This place had great service but beyond that it was a less than average eating experience. I ordered a 2 meat plate with brisket and pulled pork. I only got one slice of brisket and the smallest scoop of pulled pork you could imagine. They do not have their own BBQ sauce and the overall taste was just plain. The Mac and cheese was not good. My girlfriend ordered a burger and again just plain. No flavor and no seasoning. For 42 bucks for dinner I’d rather just go to the roadhouse. There was nothing unique or special about this place.
Anthony Doster
This went from my favorite breakfast to I won't go back in one visit. The eggs were clearly from a jug and not fresh. The brisket was from the day before and dried out. The bacon wasn't chewable and the hashbrowns tasted like they were rehydrated then overcooked and burnt. Completely opposite of the normal experience there. I brought it up and wasn't offered anything but a sorry even though a full plate of uneaten food remained. No wonder it's always a ghost town now.
Peggy M.
Great food! French fries were hot and crispy, BBQ chicken sandwich was tender and BBQ sauce was perfect! Waiter was very attentive and friendly, Cheese curds were very good ! Will be sure to come back!
Sarah Bridges
My husband and I and our daughter went to Red Coal last night and we were blown away! Our daughter got the pulled pork sandwich, French fries, and Mac and cheese and she absolutely loved it! My husband and I were able to barter a sample from her so we could try it and it was delicious! Pork was perfectly done and the bun was fresh! My husband and I both got the brisket dinner. We've smoked our own brisket and had brisket from friends and family and other establishments but Red Coals Brisket blew them out of the water. It was so tender and juicy and cooked to perfection! The French fries were great too. The seasoning on the French fries were a great change to just normal fries we've had around eau claire. There was a man there working, were not sure if he was the manager or the owner but he was more than willing to talk to my husband and I about their processes on the smoking the meat and he even showed up the smoker set up and told us about it.Wait staff was extremely lovely and absolutely loved that they checked on us but didn't hover while our mouths were full.The establishment looked beautiful and was very clean. Background music was absolutely perfect.It was a great experience with amazing food, and we will definitely be back! This is now our favorite BBQ location in Eau Claire!
AWFUL AWFUL AWFUL SERVICE. The owner is a rude, pompous a-hole who needs lessons on how to run his business and serve customers. He made it clear that I was not an important customer. SAVE YOUR MONEY. GO TO MCDONALDS. I wanted To give zero stars but that wasn’t an option.
Fast becoming our go-to for a good meal.
Enjoyed our food here . Excellent Brisket and Pork Belly. Keep up the GOOD BBQ Eau Claire needs it
Best tasting ribs in the area. I'll for sure be back next time I'm up that way.
Good brisket!
Great shack for real good BBQ and great service
If you have had good smoked brisket, you will understand when I say it tastes like corned beef. I hear breakfast is good there, but that's not why I goto a bbq pit. I do not recommend this business for bbq.
I was there for over an hour and a half. There were 8 tables with customers. There were 4 servers. We still had no food on the table. Three times the waitress told us "I only work here". After an hour and a half I told the waitress that if she could bring us our food in the next 10 minutes, great, otherwise just bring us the bill for our drinks. She brought us whatever was on the prep table and it was truly awful. Cold. And rushed, After waiting for an hour and a half. My party of four walked out. Horrid food. Horrid service. Kwik trip is next door. Go with their spicy chicken sandwich. It is quite the upgrade.
They only smoke every 2 or 3 weeks. You're eating (cold) microwaved leftovers, getting charged a fresh price. They refuse to shovel sidewalks for the public. They refuse to mow grass. The manager is a slob, wears shorts to work, hanging down around his knees. Terrible neighbors, cold food, grease balls in soda pop. The place looks terrible, a direct reflection of their food quality and service.
Even with only two people working the service was friendly and the food was delicious, I'll definitely be back if I'm in WI again!
Restaurantji Recommends
I have been patronizing and heavily recommending this business since it was in the tiny building on Brackett which is now the deli. The food is still stellar, but the service has fell so far below par since the long-time manager was no longer there. This is based on multiple recent visits compared to my experience 2-4 times per month for the last several years.The last time was the worst. I sat and waited for someone to even acknowledge that I had arrived for ten minutes. Even though several workers looked at me, none even asked if they could grab me a water or anything. They seemed more preoccupied with the people in their event room.The previous manager was able to provide service light years ahead of this and with half the staff. There's more employees in front-house now, but they do a lot of standing around and not a lot of helping customers.If you want to be a catering company, go ahead. I'm not sticking around for it.
This place had great service but beyond that it was a less than average eating experience. I ordered a 2 meat plate with brisket and pulled pork. I only got one slice of brisket and the smallest scoop of pulled pork you could imagine. They do not have their own BBQ sauce and the overall taste was just plain. The Mac and cheese was not good. My girlfriend ordered a burger and again just plain. No flavor and no seasoning. For 42 bucks for dinner I’d rather just go to the roadhouse. There was nothing unique or special about this place.
This went from my favorite breakfast to I won't go back in one visit. The eggs were clearly from a jug and not fresh. The brisket was from the day before and dried out. The bacon wasn't chewable and the hashbrowns tasted like they were rehydrated then overcooked and burnt. Completely opposite of the normal experience there. I brought it up and wasn't offered anything but a sorry even though a full plate of uneaten food remained. No wonder it's always a ghost town now.
Great food! French fries were hot and crispy, BBQ chicken sandwich was tender and BBQ sauce was perfect! Waiter was very attentive and friendly, Cheese curds were very good ! Will be sure to come back!
My husband and I and our daughter went to Red Coal last night and we were blown away! Our daughter got the pulled pork sandwich, French fries, and Mac and cheese and she absolutely loved it! My husband and I were able to barter a sample from her so we could try it and it was delicious! Pork was perfectly done and the bun was fresh! My husband and I both got the brisket dinner. We've smoked our own brisket and had brisket from friends and family and other establishments but Red Coals Brisket blew them out of the water. It was so tender and juicy and cooked to perfection! The French fries were great too. The seasoning on the French fries were a great change to just normal fries we've had around eau claire. There was a man there working, were not sure if he was the manager or the owner but he was more than willing to talk to my husband and I about their processes on the smoking the meat and he even showed up the smoker set up and told us about it.Wait staff was extremely lovely and absolutely loved that they checked on us but didn't hover while our mouths were full.The establishment looked beautiful and was very clean. Background music was absolutely perfect.It was a great experience with amazing food, and we will definitely be back! This is now our favorite BBQ location in Eau Claire!