Tables and chairs were dirty. My wife wanted to use the women’s restroom but she said that it was filthy. The food was good and the service was ok but the cleanliness brought the dining experience way down.
Atmosphere: 1
Food: 4
Service: 3
KandyKane
Horrible service. I had a doordash pickup here and no one helped me despite all of them looking and asking each other what I was there for. Also saw a worker pickup something up off the floor WITH THEIR GLOVES ON and then went back to making a sandwich without changing the gloves that just touched the nasty floor. do better Potbelly seriously. Big ick for real that’s disgusting, and very unsanitary. Makes you think how many times this has happened before.
Service: 1
Joe T.
I like Potbelly a lot! My last two orders have been wrong! I ordered delivery, received order and it was missing items. I had to go pick it up myself! Then the second order Potbelly gave the delivery driver the wrong order! They're saying there are several new employees! Someone should be watching over them and the new employees need to pull their head out of their a**!
Gina Dagneau
I ordered soup and it wasn't even half
Food: 1
Service: 1
Danielle Neuman
Ugh. I woke up at 7 this morning and couldn't stop thinking about Potbelly lol so I ordered ahead of time for delivery for 11:30 and I still don't have food and no one will answer the phone ? I even had a dream about it after I fell back asleep. So disappointing. Don't know how to get ahold of someone or how to even cancel my order.It's Monday morning. They swear there were people in the store that didn't answer my 10 calls and said they made my order but blames door dash for not picking up my order lmao. I ORDERED THROUGH YOUR APP NOT DOOR DASH. I don't care if you outsource your delivery but don't put the blame where it doesn't belong. The app canceled my order at 6:00 a.m. on Saturday and there is no obvious refund to my account yet which is why I called AGAIN.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sandwich
Nonnie Martin
Very well done sandwichesI got two and both were great!
Atmosphere: 5
Food: 5
Service: 5
Ja Yo
Great team of people. The manager is fantastic. Friendly, polite, and helpful EVERY SINGLE TIME!!! I love the Mediterranean sub and they recommended the powerhouse salad…. My new favorite salad! Thanks for making my lunch time quick, easy, and enjoyable!
Atmosphere: 5
Food: 5
Service: 5
Melissa Rose
Friendly staff and quick service. Clean facility overall. Sandwiches were excellent. We love Potbelly. Kid friendly and patio area outside as well as a drive through. A tad bit more expensive than other sandwich shops but worth the money. Highly recommend.Vegetarian options: Salads
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Club, Chicken Pot Pie Soup, Sandwich, Fountain Soda
Melissa Madriaga
Friendly staff and quick service. Clean facility overall. Sandwiches were excellent. We love Potbelly. Kid friendly and patio area outside as well as a drive through. A tad bit more expensive than other sandwich shops but worth the money. Highly recommend.Vegetarian options: Salads
björn fricke
I would be embarrassed as a business delivering what we received today as first time customers. We will definitely NOT order again.Command Jersey Mike's/JJ prices and deliver a lunch at quality that was the worst we have ever received from a sandwich chain.Stale bread, dry meat, near to no dressing on sandwiches that are the tiniest at regular size I have seen from all different chains in the area. 30 cents worth of Mac for 5 dollars that also tastes like it was made yesterday.We decided to give your business a shot, you blew it.
Great toasted subs the flat breads and salad are very good also.
Scott H.
For the positive, the meatball sandwich is the best in Green Bay- just in a class by itself. When you ask for ingredients they give you a nice amount - not the pitiful offerings of Subway. Now for the negative. I also ordered the "loaded" baked potato soup- disappointed as it was not loaded at all. The soup and bread are better at Erbert and Gerberts. Price-OUCH, for my second visit the sandwich, pop, and milkshake was almost $20.00!
Stephanie Gossen
This restaurant is very good. I have had 5 different items and all were delish! The atmosphere is great, as well.Vegetarian options: They have broccoli cheese soup, salads, shakes, desserts.Wheelchair accessibility: There is plenty of seating with wheelchair places to sit. There is a counter low enough to order from for wheelchair guests.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub, Avocado, A Wreck, Italian, Blta, Strawberry Shake
Mark F.
If we're being brutally honest here, it's that the only thing that's really good at potbelly's is their shakes and especially there Oreo cookie shakes but they don't do the cookies on the straw. If you come here for only food I recommend you stay away from this place unless your getting the shake.
Tables and chairs were dirty. My wife wanted to use the women’s restroom but she said that it was filthy. The food was good and the service was ok but the cleanliness brought the dining experience way down.
Atmosphere: 1
Food: 4
Service: 3
Horrible service. I had a doordash pickup here and no one helped me despite all of them looking and asking each other what I was there for. Also saw a worker pickup something up off the floor WITH THEIR GLOVES ON and then went back to making a sandwich without changing the gloves that just touched the nasty floor. do better Potbelly seriously. Big ick for real that’s disgusting, and very unsanitary. Makes you think how many times this has happened before.
Service: 1
I like Potbelly a lot! My last two orders have been wrong! I ordered delivery, received order and it was missing items. I had to go pick it up myself! Then the second order Potbelly gave the delivery driver the wrong order! They're saying there are several new employees! Someone should be watching over them and the new employees need to pull their head out of their a**!
I ordered soup and it wasn't even half
Food: 1
Service: 1
Ugh. I woke up at 7 this morning and couldn't stop thinking about Potbelly lol so I ordered ahead of time for delivery for 11:30 and I still don't have food and no one will answer the phone ? I even had a dream about it after I fell back asleep. So disappointing. Don't know how to get ahold of someone or how to even cancel my order.It's Monday morning. They swear there were people in the store that didn't answer my 10 calls and said they made my order but blames door dash for not picking up my order lmao. I ORDERED THROUGH YOUR APP NOT DOOR DASH. I don't care if you outsource your delivery but don't put the blame where it doesn't belong. The app canceled my order at 6:00 a.m. on Saturday and there is no obvious refund to my account yet which is why I called AGAIN.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sandwich
Very well done sandwichesI got two and both were great!
Atmosphere: 5
Food: 5
Service: 5
Great team of people. The manager is fantastic. Friendly, polite, and helpful EVERY SINGLE TIME!!! I love the Mediterranean sub and they recommended the powerhouse salad…. My new favorite salad! Thanks for making my lunch time quick, easy, and enjoyable!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and quick service. Clean facility overall. Sandwiches were excellent. We love Potbelly. Kid friendly and patio area outside as well as a drive through. A tad bit more expensive than other sandwich shops but worth the money. Highly recommend.Vegetarian options: Salads
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Club, Chicken Pot Pie Soup, Sandwich, Fountain Soda
Friendly staff and quick service. Clean facility overall. Sandwiches were excellent. We love Potbelly. Kid friendly and patio area outside as well as a drive through. A tad bit more expensive than other sandwich shops but worth the money. Highly recommend.Vegetarian options: Salads
I would be embarrassed as a business delivering what we received today as first time customers. We will definitely NOT order again.Command Jersey Mike's/JJ prices and deliver a lunch at quality that was the worst we have ever received from a sandwich chain.Stale bread, dry meat, near to no dressing on sandwiches that are the tiniest at regular size I have seen from all different chains in the area. 30 cents worth of Mac for 5 dollars that also tastes like it was made yesterday.We decided to give your business a shot, you blew it.
Restaurantji Recommends
Amazing chicken subs!!
Atmosphere: 5
Food: 5
Service: 5
Great toasted subs the flat breads and salad are very good also.
For the positive, the meatball sandwich is the best in Green Bay- just in a class by itself. When you ask for ingredients they give you a nice amount - not the pitiful offerings of Subway. Now for the negative. I also ordered the "loaded" baked potato soup- disappointed as it was not loaded at all. The soup and bread are better at Erbert and Gerberts. Price-OUCH, for my second visit the sandwich, pop, and milkshake was almost $20.00!
This restaurant is very good. I have had 5 different items and all were delish! The atmosphere is great, as well.Vegetarian options: They have broccoli cheese soup, salads, shakes, desserts.Wheelchair accessibility: There is plenty of seating with wheelchair places to sit. There is a counter low enough to order from for wheelchair guests.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub, Avocado, A Wreck, Italian, Blta, Strawberry Shake
If we're being brutally honest here, it's that the only thing that's really good at potbelly's is their shakes and especially there Oreo cookie shakes but they don't do the cookies on the straw. If you come here for only food I recommend you stay away from this place unless your getting the shake.