Subway

2659 W Mason St, Green Bay
(920) 498-8888

Recent Reviews

Jesse S

Go to a different subway. The subs were horrendous. Put together with no care in the world. We ordered curbside and the gentleman tossed my subs at me. I mean take a bit of pride in your work and customer service. What a horrible worker to represent the Subway brand.

Atmosphere: 1

Food: 1

Service: 1

Suzanne Springer-Casey

Don't eat here if you have any health problems. I'm immune compromised. I got a toasted Cali club. The worker made the meat/cheese and toasted it. After which he made 3-4 other partial sandwiches while mine SAT and became room temperature. I took 3-4 bites and I threw up and was sweating horribly. I asked for a refund, but I was told I have to talk to the manager ?.Dietary restrictions: If you are immune compromised don't eat here.

Atmosphere: 4

Food: 1

Service: 2

The Man

Messed up order. Nobody answers the phone to fix issue.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Tuna

Tommy Z

I work next door to this location. I've been going here multiple times a week for 2 years now. This place used to be great. Now they have associates who don't understand English. I was just charged $16 for a $12 sub and this isnt the first time. I just walk out when the associates don't speak English. Its really a shame to see how far they've killed their service here. Even their co workers have problems due to the language barrier. I'm all for equal hiring opportunities but this is just bad bad bad. Hope things get turned around here....

Atmosphere: 1

Food: 3

Service: 1

Theodore Kwak

Its a subway! This location seems to be neglected though as far as having enough staff!

David Norwood

Table was dirty, only one person on duty that was not real pleased to be working and Mumbles.

Atmosphere: 1

Food: 4

Service: 3

Recommended dishes: Subway Club

Catie Bedney

A language barrier, I think.

Atmosphere: 3

Food: 3

Service: 3

Wi-yan Red Hail

The person that made my online order was so nice when I came in and throughout my whole experience probably the best service I’ve had at that subway in a long time

Miranda Etzel

2 of us had food poisoning from this location.

Michell Kellner

Dietary restrictions: Hair in my food.. not part of my diet. When I said something I was told just go tell her to make another one.. Now why would I do that?? Personally I feel hair nets should be worn or hats.. To keep hair out of food .

Crystal D.

Today I had the unfortunate experience of visiting subway at 2659 West Mason St, Green Bay, WI 54304. The manager Katlyn really concerned me with her behavior and cleanliness. It started that I placed in app order at 1130 am which said it will be ready at 1145, my daughter ran into subway at 1145 and came back out at 1150 with an incorrect order. We brought it back inside where they served it to someone else although it already left the store... How gross is that. At that time Katlyn said there was no order. 15 minutes later my order magically appeared in the system to which Katlyn started yelling at me in front of other customers saying it must have been my phone. I told her to stop being rude and just give me my sandwich. At that time, she took the knife and wiped it down with half a paper towel. Again, gross what is the cleaning protocol here. Lastly, she was rude all the way to yelling at me on my way out the door that she is the manager so go ahead and contact corporate. How gross, unprofessional, and stressful; that experience was. I don't care if this only goes back to her, I just hope she treats paying customers better in the future. If I wanted to rip her off, I would have kept the incorrect order handed out in the first place. This experience was not up to my standards at all.

Mark Adriansen

Good service, good sandwich, but the days of the "$5 Footlong" are gone. My 6" Cold Cut Combo was $5.05. But I'll be back because I like Subway.

Shirley Jauquet

The employees did not know anything about gluten-free options at Subway (despite their sign stating some Subways have gluten-free bread). I ordered a spicy Italian on Flatbread with mozzarella and was told their is an additional upcharge for mozzarella. I changed to provolone. Before I could stop her, the server started putting my sub into the oven. I had to shout over the loud piped-in music for her to stop! She never asked me if I wanted it heated! Then she scraped the last of the pickles along with a tablespoon of pickle juice into my sub. Yuck! I paid and got out of there! Never coming back to this Subway in Walmart again! ??

Brian Ziewacz

The manager was the one who waited on us and he was awesome. Did an excellent job. Made our subs "our" way perfectly. Keep up the good work

Chrissie L

NASTY HAIR in my sub. First thing I saw. Please wear a hair net next time. Don’t try to look pretty. You’re not there to impress your looks. We just want food. Do your job and follow your work GUIDELINES next time.

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