I really like the Panera chain, several vegetarian options where you can choose and change the various ingredients in the sandwichesGreat value for money
Atmosphere: 5
Food: 5
Service: 4
Henry Gibson
Literally the best Panera in the world! Incredible service, day and night (shoutout Terry!) Bathrooms and dining room are always spotless, food is always consistent and you always always get your money worth. I would be here everyday if I could! Everyone here is so kind and welcoming, truly an incredible atmosphere I always have to dine in. Not only the best Panera but the best restaurant in Madison, thank you Panera West Wash, you always make my day :) !!!
Atmosphere: 5
Food: 5
Service: 5
Mark Hady
Went with my aunt for lunch. The food was good. Staff was very helpful.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Salads, Creamy Tomato Soup
Jon Hanley
The usual excellent experience. The cinnamon crunch bagel could have used more crunch!Vegetarian options: Most sandwiches can be customized to be vegetarian.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Baguette, Squash Soup, Chips, Mac & Cheese
Chris Feitzinger
Food is good service is good I miss having a
Atmosphere: 3
Food: 4
Service: 4
Karalyn Krubeck
Most self-serve specialty drinks were out and no pagers left at 4:30. Put in one name and call out another, then we get a sassy response after not hearing them call out half of our last name, the name we didn't put in.Portions were small for the price and all three of us received baguettes as a side and all of us were disappointed as they were hard, chewy, and cold. The teriyaki chicken and broccoli bowl was decent but again, a small portion even with the regular size.Dissatisfied and will most likely not be returning to this Panera.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Bottled Water
Johnny Blaze
Ordered our lunch with the cashier and we later found out that she got it wrong. Then we were missing the potato chips even though that part was wrung up correctly. The guy behind the counter snapped at us when we asked about our order even though we had been waiting a long time. This isn't the first occasion that our lunch order has been screwed up We love Panera but we're going to try another one nearby or wait sometime for this one to get it's act together.And the restroom was filthy.
Atmosphere: 1
Food: 1
Service: 1
M B
We meet here for coffee every few months. It's a nice place to enjoy a good conversation amongst friends. The service is always so good.
Atmosphere: 5
Food: 4
Service: 5
Ebony Stewart
This Panera Bread is actually really good. Food is fresh. Staff is prompt. Convenient location.
I have repeatedly tried to order online from this location. all 4 times of my past 4 orders they have forgotten the to include the bread bowl for one of our items. so ultimately, I end up paying more for a missing bread bowl and less soup.Absolutely ridiculous, managed by clowns.
Atmosphere: 1
Food: 1
Service: 1
Tylena Goodwin
I waited for about 5 minutes and No one helped me so I went to the counter and still stood there with for about 2 minutes when finally someone said what your order I said the name and she said can I see the order so I show her but my thing is there were 2 other people she helped before and she didn't ask to see there order it was Racist because I was the only woman of color in there and she only asked to see my order
Service: 1
Norma Zepeda
It is a great place, mosting the cashier working up front I think her name was
Atmosphere: 5
Food: 5
Service: 5
Antoinette & Gerry Owens
I just got off the phone with Natalie (a manager) due to an order mix up/shortage. She was just about the kindest, warmest restaurant manager I’ve ever come across and was able to help rectify what had gone wrong. I really believe that quality service is above everything else and she knocked it out of the park on our phone call. Thanks to her, we will patronize Panera until the end of time. Thank you, Natalie, for being what’s right in the world.
Atmosphere: 5
Food: 5
Service: 5
Cameron Duncan
We were there on a Sunday and placed our order around noon. At 1:15 we still had not received our food! Over an hour wait and we still didn't get our food! The employees we're hustling but maybe they were short staffed or just overwhelmed. But they should tell people beforehand how long the wait is going to be weight is going to be. Totally unacceptable.
Never disappointed when stopping at Panera.
Atmosphere: 5
Food: 5
Service: 5
I really like the Panera chain, several vegetarian options where you can choose and change the various ingredients in the sandwichesGreat value for money
Atmosphere: 5
Food: 5
Service: 4
Literally the best Panera in the world! Incredible service, day and night (shoutout Terry!) Bathrooms and dining room are always spotless, food is always consistent and you always always get your money worth. I would be here everyday if I could! Everyone here is so kind and welcoming, truly an incredible atmosphere I always have to dine in. Not only the best Panera but the best restaurant in Madison, thank you Panera West Wash, you always make my day :) !!!
Atmosphere: 5
Food: 5
Service: 5
Went with my aunt for lunch. The food was good. Staff was very helpful.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Salads, Creamy Tomato Soup
The usual excellent experience. The cinnamon crunch bagel could have used more crunch!Vegetarian options: Most sandwiches can be customized to be vegetarian.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Baguette, Squash Soup, Chips, Mac & Cheese
Food is good service is good I miss having a
Atmosphere: 3
Food: 4
Service: 4
Most self-serve specialty drinks were out and no pagers left at 4:30. Put in one name and call out another, then we get a sassy response after not hearing them call out half of our last name, the name we didn't put in.Portions were small for the price and all three of us received baguettes as a side and all of us were disappointed as they were hard, chewy, and cold. The teriyaki chicken and broccoli bowl was decent but again, a small portion even with the regular size.Dissatisfied and will most likely not be returning to this Panera.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Bottled Water
Ordered our lunch with the cashier and we later found out that she got it wrong. Then we were missing the potato chips even though that part was wrung up correctly. The guy behind the counter snapped at us when we asked about our order even though we had been waiting a long time. This isn't the first occasion that our lunch order has been screwed up We love Panera but we're going to try another one nearby or wait sometime for this one to get it's act together.And the restroom was filthy.
Atmosphere: 1
Food: 1
Service: 1
We meet here for coffee every few months. It's a nice place to enjoy a good conversation amongst friends. The service is always so good.
Atmosphere: 5
Food: 4
Service: 5
This Panera Bread is actually really good. Food is fresh. Staff is prompt. Convenient location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have repeatedly tried to order online from this location. all 4 times of my past 4 orders they have forgotten the to include the bread bowl for one of our items. so ultimately, I end up paying more for a missing bread bowl and less soup.Absolutely ridiculous, managed by clowns.
Atmosphere: 1
Food: 1
Service: 1
I waited for about 5 minutes and No one helped me so I went to the counter and still stood there with for about 2 minutes when finally someone said what your order I said the name and she said can I see the order so I show her but my thing is there were 2 other people she helped before and she didn't ask to see there order it was Racist because I was the only woman of color in there and she only asked to see my order
Service: 1
It is a great place, mosting the cashier working up front I think her name was
Atmosphere: 5
Food: 5
Service: 5
I just got off the phone with Natalie (a manager) due to an order mix up/shortage. She was just about the kindest, warmest restaurant manager I’ve ever come across and was able to help rectify what had gone wrong. I really believe that quality service is above everything else and she knocked it out of the park on our phone call. Thanks to her, we will patronize Panera until the end of time. Thank you, Natalie, for being what’s right in the world.
Atmosphere: 5
Food: 5
Service: 5
We were there on a Sunday and placed our order around noon. At 1:15 we still had not received our food! Over an hour wait and we still didn't get our food! The employees we're hustling but maybe they were short staffed or just overwhelmed. But they should tell people beforehand how long the wait is going to be weight is going to be. Totally unacceptable.
Atmosphere: 1
Food: 1
Service: 1