The steak pho and boba were incredible! The serving sizes were great, and the wait staff were very nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pho
Ivy tran
This place doesn't welcome Vietnamese clients even though the owner is Vietnamese herself. This is our second visit and also the last, we would never suggest this restaurant to anyone because both of their service and food quality was awful. First visit was ok, despite that all of their soup noodles were bad at taste, they were nothing close to authentic Vietnamese noodle soup (we had Pho, Bun Bo Hue, Hu Tieu). Service was ok, not very friendly and attentive but they got the jobs done. Second visit was unacceptable. What surprised me that it came from the owner, yes you hear me right, from the person that own this business. Usually it's the staff who messed up and then the owner or manager who had to come to weather the situation but this time it's the other way around. We came in, we said hi and asked for a table of 6 (in English), owner and staff looked at us, no answer. Maybe they didn't hear what we said, we repeated one more time in Vietnamese. The owner stayed quiet and just began grabbing some menus. She came to us and the first thing she said was "bring your dink outside, we don't allow outside drink". Wow, where is the "hello"? Where is the "hi welcome in!"? Where is the "oh I'm sorry but outside food and drinks are not allowed"??? Do you need me to teach you how to put that together? Mind you we only have one cup of Starbucks in hands, not like we tried to do any harm to her business or bringing like 5 or 10 drinks in. We totally respect that rules from a restaurant because we own a restaurant in California ourselves too. But what did we do to deserve that attitude? If you don't value your customers then you deserve to have 0 customers. And your foods are not even good. I don't think this restaurant will get any better in the future and I feel sorry for the staff that works here because it's really rotten from the head. Dear owner: I suggest you not coming to the restaurant if you keep passing on that negative vibe to your clients. I did not see you last time but your servers did fine without you. If you have to come because you're a cook, keep yourself in the kitchen and learn better recipes, your dishes really need help.
Recommended dishes: Banh MI Sandwich, Vietnamese Steamed Pork Roll with Rice Crepe, Bún with Chicken and Egg Roll, House Special Nam Vang Rice Noodle Soup, Vietnamese Noodles with Egg Roll
PALEX J
In general the food is good, but we have had bad service with 2 waitresses who were bad-tempered, and now they charge a tip and I find that unpleasant. I think the customer should be the one to decide on the percentage of the tip based on the quality of the service. I think some employees simply do not deserve the tip because they do not offer good service.
Parking: The parking lot is very spacious and in good condition.
Atmosphere: 4
Food: 5
Service: 3
Brent Weigelt
Order delivery from a Lyft driver’s recommendation. Papaya salad was good and Banh Mi was great. I don’t like reviewing from delivery and willing to bet I’d be gushing praise if I had dined in!
Food: 5
Recommended dishes: Banh MI Sandwich
Julie Garrett
Nothing like being rushed out of a restaurant 20 minutes before their posted closing time. Unfriendly service. The food was okay. But the overall experience was not good.
Atmosphere: 3
Food: 4
Service: 1
Dave N.
We were in town and had dinner here. The restaurant was crowded on Thursday evening. Overall, the food was fine, just too much salt.
Atmosphere: 4
Food: 3
Service: 4
Francis Kwok
With good review recommended by past reviewer, I gave a chance to give this Vietnamese restaurant a try out. Walk in a spacious restaurant, and a bit busy with less to no attention after being seated. Wait for another 5 min before I could made my order. Wait for the food it a bit longer than usual, like 10+ min, which made me believe good food must come with patience. After a long wait, my regular pho with steak, flank and tripes finally arrived. When it arrived, I was curious whether I went to a Japanese ramen restaurant, coz the portion of the food is “small” than usual, and only comes with 3 pieces super thin cut 2mm steak. In the bowl, I could only find steak, trip, but no flank. After digging in a bit, here comes to the worse part, which is extremely in professional as a “Pho” restaurant, the pho is all broken up like baby food. I never encounter a style of pho is that broken up like making use of leftover from the kitchen. I wonder if anyone wrote good review here knows what constitute a simple bowl of pho? I would say thanks no thanks to this Saigon Noodle, and it should not carry the Authentic name on the store name
This is the best place in Madison for pho. I have been eating pho my whole life. This place has become my go to. When I’m sick, when I need a last minute place to take a friend, when I want comfort food, when I’m just hungry, Saigon is my answer. The beef pho is so good, I always get an order of spring rolls too. Their peanut sauce is sooo good! Portion sizes are perfect, great quality and quantity for the price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Lauren Jahnke
Small portions.
Atmosphere: 3
Food: 3
Service: 3
Rochelle Anderson
Love this place reminds me of home . The ladies here are so nice and the food matches .
Atmosphere: 5
Food: 5
Service: 5
Milani Mai
The only thing good is the atmosphere.I drove into town for dinner before heading to Chicago. With numerous positive reviews, I thought this place would be good. The eggroll lacks flavor. The banh cuon was old and dried. I asked for extra fish sauce, and the girl with the glasses said it was extra. I said okay. Waited to 5 min, and nothing happened.I just got up, paid, and left without finishing the food.Worst dining experience ever.
Atmosphere: 5
Food: 2
Service: 1
Ryan Zhu
Been going here since I was a kid; still some of the best Pho you can get anywhere.
The steak pho and boba were incredible! The serving sizes were great, and the wait staff were very nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pho
This place doesn't welcome Vietnamese clients even though the owner is Vietnamese herself. This is our second visit and also the last, we would never suggest this restaurant to anyone because both of their service and food quality was awful.
First visit was ok, despite that all of their soup noodles were bad at taste, they were nothing close to authentic Vietnamese noodle soup (we had Pho, Bun Bo Hue, Hu Tieu). Service was ok, not very friendly and attentive but they got the jobs done.
Second visit was unacceptable. What surprised me that it came from the owner, yes you hear me right, from the person that own this business. Usually it's the staff who messed up and then the owner or manager who had to come to weather the situation but this time it's the other way around. We came in, we said hi and asked for a table of 6 (in English), owner and staff looked at us, no answer. Maybe they didn't hear what we said, we repeated one more time in Vietnamese. The owner stayed quiet and just began grabbing some menus. She came to us and the first thing she said was "bring your dink outside, we don't allow outside drink". Wow, where is the "hello"? Where is the "hi welcome in!"? Where is the "oh I'm sorry but outside food and drinks are not allowed"??? Do you need me to teach you how to put that together? Mind you we only have one cup of Starbucks in hands, not like we tried to do any harm to her business or bringing like 5 or 10 drinks in.
We totally respect that rules from a restaurant because we own a restaurant in California ourselves too. But what did we do to deserve that attitude? If you don't value your customers then you deserve to have 0 customers. And your foods are not even good.
I don't think this restaurant will get any better in the future and I feel sorry for the staff that works here because it's really rotten from the head.
Dear owner: I suggest you not coming to the restaurant if you keep passing on that negative vibe to your clients. I did not see you last time but your servers did fine without you. If you have to come because you're a cook, keep yourself in the kitchen and learn better recipes, your dishes really need help.
Recommended dishes: Banh MI Sandwich, Vietnamese Steamed Pork Roll with Rice Crepe, Bún with Chicken and Egg Roll, House Special Nam Vang Rice Noodle Soup, Vietnamese Noodles with Egg Roll
In general the food is good, but we have had bad service with 2 waitresses who were bad-tempered, and now they charge a tip and I find that unpleasant. I think the customer should be the one to decide on the percentage of the tip based on the quality of the service. I think some employees simply do not deserve the tip because they do not offer good service.
Parking: The parking lot is very spacious and in good condition.
Atmosphere: 4
Food: 5
Service: 3
Order delivery from a Lyft driver’s recommendation. Papaya salad was good and Banh Mi was great. I don’t like reviewing from delivery and willing to bet I’d be gushing praise if I had dined in!
Food: 5
Recommended dishes: Banh MI Sandwich
Nothing like being rushed out of a restaurant 20 minutes before their posted closing time. Unfriendly service. The food was okay. But the overall experience was not good.
Atmosphere: 3
Food: 4
Service: 1
We were in town and had dinner here. The restaurant was crowded on Thursday evening. Overall, the food was fine, just too much salt.
Atmosphere: 4
Food: 3
Service: 4
With good review recommended by past reviewer, I gave a chance to give this Vietnamese restaurant a try out.
Walk in a spacious restaurant, and a bit busy with less to no attention after being seated.
Wait for another 5 min before I could made my order.
Wait for the food it a bit longer than usual, like 10+ min, which made me believe good food must come with patience.
After a long wait, my regular pho with steak, flank and tripes finally arrived.
When it arrived, I was curious whether I went to a Japanese ramen restaurant, coz the portion of the food is “small” than usual, and only comes with 3 pieces super thin cut 2mm steak. In the bowl, I could only find steak, trip, but no flank.
After digging in a bit, here comes to the worse part, which is extremely in professional as a “Pho” restaurant, the pho is all broken up like baby food. I never encounter a style of pho is that broken up like making use of leftover from the kitchen.
I wonder if anyone wrote good review here knows what constitute a simple bowl of pho?
I would say thanks no thanks to this Saigon Noodle, and it should not carry the Authentic name on the store name
Atmosphere: 5
Food: 1
Service: 1
Best Pho in town by far!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pho, Steak Pho Tái - Large Bowl, Steak
Very, very good food. My favorite option if I don’t want to battle the crowd at Ha Long Bay.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Spring Rolls
This place is a hidden gem. Delicious Vietnamese chicken noodle Pho and the best egg rolls I have ever had!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is the best place in Madison for pho. I have been eating pho my whole life. This place has become my go to. When I’m sick, when I need a last minute place to take a friend, when I want comfort food, when I’m just hungry, Saigon is my answer. The beef pho is so good, I always get an order of spring rolls too. Their peanut sauce is sooo good! Portion sizes are perfect, great quality and quantity for the price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Small portions.
Atmosphere: 3
Food: 3
Service: 3
Love this place reminds me of home . The ladies here are so nice and the food matches .
Atmosphere: 5
Food: 5
Service: 5
The only thing good is the atmosphere.I drove into town for dinner before heading to Chicago. With numerous positive reviews, I thought this place would be good. The eggroll lacks flavor. The banh cuon was old and dried. I asked for extra fish sauce, and the girl with the glasses said it was extra. I said okay. Waited to 5 min, and nothing happened.I just got up, paid, and left without finishing the food.Worst dining experience ever.
Atmosphere: 5
Food: 2
Service: 1
Been going here since I was a kid; still some of the best Pho you can get anywhere.
Atmosphere: 5
Food: 5
Service: 5