New ugraded store new management..superb service experience staff fresh ingredients...love it will be going there
Atmosphere: 5
Food: 5
Service: 5
Jenifer Anderson
This Sherman Ave location has very inconsistent service. I recently tried to order two subs using the advertised BOGO offer. The website was down or was malfunctioning and did not allow us to order at all. I called thinking they would take care of it, and was told there was nothing they could do. The advertised offer could not be honored because their site was down?? That is very poor customer service. Very disappointing.
Food: 3
Service: 1
Jrian Bensen
Staff here are so friendly. Its a nice touch. Come here
Atmosphere: 5
Food: 5
Service: 5
winter haskins-rowe
super incompetent worker…. wouldn’t remake my sandwiches he knows he made completely wrong. Initially i watched him put tomatoes and pickles on my sandwich but i assumed that sandwich was for a different customer cause he acted like he didn’t hear me when i said there wasn’t any tomatoes or pickles on my order. when he told me my order was ready i asked him if he could take the tomatoes and pickles off. he asked if i wanted a new sandwich but i told him that it was okay and to just take the tomatoes off. obviously i didn’t know he didn’t toast or put any cheese on either of my sandwiches. i was patient, respectful, and i even tipped and he still refused to remake my sandwiches when i came back and told him there wasn’t any cheese on them. but gave another customer who’s card declined multiple times a free sandwich. don’t order pickup or delivery. he also took my order ticket out of the garbage to confirm that he messed up…
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak and Cheese Sub
Praviona Lawrence
The lady's in there was very understanding when our food was made wrong they had no problem fixing our food over I would give it a 8/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese Sub
Julie L Jacobson
great
Atmosphere: 5
Food: 5
Service: 5
James Schonemann
I’ve been a regular customer at this subway for over 17 years. No matter how busy this shop is, the staff here make the highest quality sandwiches just the way you crave them every single time. Amanda the manager is by far the best sandwich artist subway has ever seen. Her staff are amazing, friendly and have the best work ethic compared to any other sandwich shop I’ve been to in Madison. I look forward to getting my lunch here every day I work. I hope the staff here know how much their customers appreciate them.#bestsubwayever
Low staffing. Very long wait. Low supplies. They only had wheat bread and no turkey. The solo employee didn’t ask me for an alternative choice but instead stated he’s out of turkey as he placed the last slice on my sandwich then proceeded to finish with ham.
The people whom make subs at this store will make you feel like you are friends. Very nice sandwich architect. I had the #2. With garlic aioli instead of chipotle. I highly recommend this storeVegetarian options: They have salads and multiple options for sandwiches and healthy bread choice also.Kid-friendliness: Kids meals. Kids are welcomeParking: 300+ parking spotsWheelchair accessibility: 1st floor with ramp up from the lotDietary restrictions: They have multiple options
D White
The people whom make subs at this store will make you feel like you are friends. Very nice sandwich architect. I had the #2. With garlic aioli instead of chipotle. I highly recommend this storeVegetarian options: They have salads and multiple options for sandwiches and healthy bread choice also.Kid-friendliness: Kids meals. Kids are welcomeParking: 300+ parking spotsWheelchair accessibility: 1st floor with ramp up from the lotDietary restrictions: They have multiple options
Khristina G.
Over six dollars for bacon lettuce and tomato sandwich 6 inch I just bought a bunch of bread for six dollars
Judy e Davidson
I tried their new sandwich number 8 and it was really good. She did make a mistake I asked for a 6-inch and she made a full sandwich so she had a waste half of one.
New ugraded store new management..superb service experience staff fresh ingredients...love it will be going there
Atmosphere: 5
Food: 5
Service: 5
This Sherman Ave location has very inconsistent service. I recently tried to order two subs using the advertised BOGO offer. The website was down or was malfunctioning and did not allow us to order at all. I called thinking they would take care of it, and was told there was nothing they could do. The advertised offer could not be honored because their site was down?? That is very poor customer service. Very disappointing.
Food: 3
Service: 1
Staff here are so friendly. Its a nice touch. Come here
Atmosphere: 5
Food: 5
Service: 5
super incompetent worker…. wouldn’t remake my sandwiches he knows he made completely wrong. Initially i watched him put tomatoes and pickles on my sandwich but i assumed that sandwich was for a different customer cause he acted like he didn’t hear me when i said there wasn’t any tomatoes or pickles on my order. when he told me my order was ready i asked him if he could take the tomatoes and pickles off. he asked if i wanted a new sandwich but i told him that it was okay and to just take the tomatoes off. obviously i didn’t know he didn’t toast or put any cheese on either of my sandwiches. i was patient, respectful, and i even tipped and he still refused to remake my sandwiches when i came back and told him there wasn’t any cheese on them. but gave another customer who’s card declined multiple times a free sandwich. don’t order pickup or delivery. he also took my order ticket out of the garbage to confirm that he messed up…
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak and Cheese Sub
The lady's in there was very understanding when our food was made wrong they had no problem fixing our food over I would give it a 8/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese Sub
great
Atmosphere: 5
Food: 5
Service: 5
I’ve been a regular customer at this subway for over 17 years. No matter how busy this shop is, the staff here make the highest quality sandwiches just the way you crave them every single time. Amanda the manager is by far the best sandwich artist subway has ever seen. Her staff are amazing, friendly and have the best work ethic compared to any other sandwich shop I’ve been to in Madison. I look forward to getting my lunch here every day I work. I hope the staff here know how much their customers appreciate them.#bestsubwayever
Atmosphere: 5
Food: 5
Service: 5
Great job y'all!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Meatball Marinara Melt
Incredible staff. Great sandwiches.
Low staffing. Very long wait. Low supplies. They only had wheat bread and no turkey. The solo employee didn’t ask me for an alternative choice but instead stated he’s out of turkey as he placed the last slice on my sandwich then proceeded to finish with ham.
Restaurantji Recommends
Love the new items added to the
Atmosphere: 4
Food: 4
Service: 4
The people whom make subs at this store will make you feel like you are friends. Very nice sandwich architect. I had the #2. With garlic aioli instead of chipotle. I highly recommend this storeVegetarian options: They have salads and multiple options for sandwiches and healthy bread choice also.Kid-friendliness: Kids meals. Kids are welcomeParking: 300+ parking spotsWheelchair accessibility: 1st floor with ramp up from the lotDietary restrictions: They have multiple options
The people whom make subs at this store will make you feel like you are friends. Very nice sandwich architect. I had the #2. With garlic aioli instead of chipotle. I highly recommend this storeVegetarian options: They have salads and multiple options for sandwiches and healthy bread choice also.Kid-friendliness: Kids meals. Kids are welcomeParking: 300+ parking spotsWheelchair accessibility: 1st floor with ramp up from the lotDietary restrictions: They have multiple options
Over six dollars for bacon lettuce and tomato sandwich 6 inch I just bought a bunch of bread for six dollars
I tried their new sandwich number 8 and it was really good. She did make a mistake I asked for a 6-inch and she made a full sandwich so she had a waste half of one.