Food was fresh ill give them that. But overall it was a bad experience. Cashier very unprofessional . Cooks work with absolutely not urgency. I ordered online and still waited 30 mins in the lobby for my food. 6 to 7 other customers in the lobby complaining about the service as well. This location needs new management
Atmosphere: 1
Food: 4
Service: 1
Dank King
That was the best service that I ever had going to a cousin's sub . The young man was so so polite and considerate of our time. He made sure the order was done to perfection and when we found the imperfection he made it a perfection once again. We need more good workers like that down here on the north side.
sarah “sra sra” suarez del real
I went there because of the horrible customer service from the previous time and received 25% off my next order for a positive please come back so I came back yesterday to receive my 25% off the manager yelled at me in front of the whole store swore at me and was very disrespectful and very controlling when I was trying to make a large order I tried to make the order separate so I could understand and make sure I didn't get anything wrong and didn't forget anything and she said I couldn't order that way so I had to do whatever she said to get the order done all said and done I forgot one sandwich she repeated the order three times and still got it wrong at that point she started to be disrespectful and yelling I will never go to the store again this was the second time in a row I was very disrespected and humiliated in front of everyone in the store even customers even the staff was on her side making fun of me I'm going to report them to the Better Business Bureau if I had a choice I will give them a half a star
Food: 2
Valerie Stone
Love their subs, Subway meat always looks old to me.
Atmosphere: 5
Food: 5
Service: 5
Sharon Davis
The cashier seemed new, she continued to ask questions to the other staff
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hot Pepper Relish, Regular Fries
Cardell Leonard
Cousin's is getting bad my sandwiches are smaller and smaller and serve is bad in Milwaukee.Dietary restrictions: More sandwich options would be great
Atmosphere: 1
Food: 1
Service: 1
Victoria Rodriguez
Clean, Fast and soooo FRIENDLY!!!AMAZING CUSTOMER SERVICE, the whole crew worked together so well and so organized especially with such a Big order that I had, smiles and laughter….. this type of vibe is so appreciate it. See you at how customer service these days aren’t so friendly. I got home the food was fresh and delicious. Thank you Cousin staff in Midtown.
Amber Anstine
This is a restaurant, not a daycare. Why did a worker bring in her 4 kids? Just for them to tear up the lobby & run all over. Never coming back.
Tia Truss
I've been on 16th and Wisconsin and east capitol both were outstanding. Fresh food friendly faces very clean stores
Atmosphere: 5
Food: 5
Service: 5
Adrienne
It's in a good area. The food is good also they are quick if it's not too crowded..I would recommend to call in the order then pick it up ..
Sub was OKKindly nice serviceLooking okTaste was OKClean need more.GM asked why take pictureI told her make a review on GoogleBut she not get it...
Shalan TwoCents
Cousins us my favourite spot to visit when I visit Milwaukee WI. The service is not always on point. If you're there to make sure that they're fixing your sandwich correctly, you have a winner ☺️
Atmosphere: 2
Food: 3
Service: 2
Michael Torrence Sr
Great customer service ..sandwich was banging after 5p
Collette McDougal
Love this place❤ clean, employees I polite and very welcoming❤ love the food very good and healthy?❤? and the service it's fast no wait time Beautiful?❤? I recommend cousins to everyone?❤?
Atmosphere: 5
Food: 5
Service: 5
Joann Daviscross
Ordered Double cheesesteak, No seasoning, DRY , tomatoes rotten in center .. called Store .. asked for Manager which was funny to staff…Manager was unconcerned putting it mildly..See why the Quality of my Food was POOR.. Never Again
Food was fresh ill give them that. But overall it was a bad experience. Cashier very unprofessional . Cooks work with absolutely not urgency. I ordered online and still waited 30 mins in the lobby for my food. 6 to 7 other customers in the lobby complaining about the service as well. This location needs new management
Atmosphere: 1
Food: 4
Service: 1
That was the best service that I ever had going to a cousin's sub . The young man was so so polite and considerate of our time. He made sure the order was done to perfection and when we found the imperfection he made it a perfection once again. We need more good workers like that down here on the north side.
I went there because of the horrible customer service from the previous time and received 25% off my next order for a positive please come back so I came back yesterday to receive my 25% off the manager yelled at me in front of the whole store swore at me and was very disrespectful and very controlling when I was trying to make a large order I tried to make the order separate so I could understand and make sure I didn't get anything wrong and didn't forget anything and she said I couldn't order that way so I had to do whatever she said to get the order done all said and done I forgot one sandwich she repeated the order three times and still got it wrong at that point she started to be disrespectful and yelling I will never go to the store again this was the second time in a row I was very disrespected and humiliated in front of everyone in the store even customers even the staff was on her side making fun of me I'm going to report them to the Better Business Bureau if I had a choice I will give them a half a star
Food: 2
Love their subs, Subway meat always looks old to me.
Atmosphere: 5
Food: 5
Service: 5
The cashier seemed new, she continued to ask questions to the other staff
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hot Pepper Relish, Regular Fries
Cousin's is getting bad my sandwiches are smaller and smaller and serve is bad in Milwaukee.Dietary restrictions: More sandwich options would be great
Atmosphere: 1
Food: 1
Service: 1
Clean, Fast and soooo FRIENDLY!!!AMAZING CUSTOMER SERVICE, the whole crew worked together so well and so organized especially with such a Big order that I had, smiles and laughter….. this type of vibe is so appreciate it. See you at how customer service these days aren’t so friendly. I got home the food was fresh and delicious. Thank you Cousin staff in Midtown.
This is a restaurant, not a daycare. Why did a worker bring in her 4 kids? Just for them to tear up the lobby & run all over. Never coming back.
I've been on 16th and Wisconsin and east capitol both were outstanding. Fresh food friendly faces very clean stores
Atmosphere: 5
Food: 5
Service: 5
It's in a good area. The food is good also they are quick if it's not too crowded..I would recommend to call in the order then pick it up ..
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Sub was OKKindly nice serviceLooking okTaste was OKClean need more.GM asked why take pictureI told her make a review on GoogleBut she not get it...
Cousins us my favourite spot to visit when I visit Milwaukee WI. The service is not always on point. If you're there to make sure that they're fixing your sandwich correctly, you have a winner ☺️
Atmosphere: 2
Food: 3
Service: 2
Great customer service ..sandwich was banging after 5p
Love this place❤ clean, employees I polite and very welcoming❤ love the food very good and healthy?❤? and the service it's fast no wait time Beautiful?❤? I recommend cousins to everyone?❤?
Atmosphere: 5
Food: 5
Service: 5
Ordered Double cheesesteak, No seasoning, DRY , tomatoes rotten in center .. called Store .. asked for Manager which was funny to staff…Manager was unconcerned putting it mildly..See why the Quality of my Food was POOR.. Never Again