Very very slow service... seems they are all trying to figure things out.
Alexandria Delcourt
I live Jimmy Johns and I’ve eaten at many of them, but for some reason this location ALWAYS overbakes their bread. It’s dry and crumbly and hard. I saw another review mention this as well. Idk what’s going on with this location. Everything else is normal.
Atmosphere: 5
Food: 2
Service: 5
Dawn Phone
Great food?
Atmosphere: 5
Food: 5
Service: 5
James Westring
Well the atmosphere is brightly lit like any fast food joint. The food is always consistently good and the services not bad. I asked I had my sandwich cut in half and every time I do I never get a sandwich cut in half.
Atmosphere: 5
Food: 5
Service: 5
That Guy
1st complaint is just the food industry itself. We need to get away from wearing gloves. Guy with the backwards hat and red birth mark on the left cheek literally dropped off the line to answer his phone. So with his gloves on he grabbed his phone, swiped his phone to answer it and as he walked away he took his left hand, with a glove on and dug his left ear out. 1 min later comes back, doesn't change gloves or wash them and just keeps making food. The problem with gloves is it far too often replaces washing hands and is a fake sense of security for the consumer. Then I get out to my car and they put tomatoes on my sub. I HATE TOMATOES. So I'm sitting here eating a sub that is so soggy it's dripping mayo on my pants and shirt. So now I have to take 30 mins out of my only day off this week to go home and change. Not a good experience to say the least.
Atmosphere: 5
Food: 1
Service: 1
James Crowell
Ordered $116 worth of food online. One guy ordered Club lulu without tomatoes ,and I ordered a gargantuan with special instructions. Got tomatoes on the club lulu and didn’t get the gargantuan at all. Had to go back to the store after calling them to get my sandwich ,and of course the person that looked at the receipt said there was no special instructions on the gargantuan. He just had to say something ! instead of just giving me my sandwich, that I had to wait for. ! And then he was only gonna make me one sandwich when I ordered a giant. One of the sandwiches had great bread, the other one was hard on the bottom. I guess we’ll have to find a different place to order our company’s festivity foods from. We’ve already blackballed Subway, so what’s another sandwich place? Guess we’ll try Cousins next time. Which is too bad, because it took me a while to talk everyone into using JJ’s as our “go to” company “special occasions “ food place. Another thing …when I got back to the shop the 2nd TIME! I was told that they forgot a cookie and a drink.
Atmosphere: 1
Food: 2
Service: 1
Adam Faherty
I when I'm working on Monona I'll do here for my lunch break.. normally everything is great but today there was a kid behind the counter making sandwiches with somewhat long hair that should be under a hat or hair net per health code. The most bother some part was him flipping his hair constant over the sandwich prep station.
Atmosphere: 2
Food: 5
Service: 2
kristin reese
Nothing wrong with this store specifically. But the new bbq chicken ranch sub… Is very
Atmosphere: 5
Food: 5
Service: 5
Josh M
Missing the cheese and not cut in half like I asked. The bottom of the bread is hard and crispy like. You cannot eat the end of the bread due to hardness. That’s actually my favorite part. I’ve ordered from here several times. Most were good experiences. This one took about an hour to get here. Probably due to no one in the area. I probably would have picked it up if I knew it was going to be a minute.Driver was great! William G was a very nice young man!!Sorry this one has to be the one I rate you on.
Food: 2
Service: 2
Lester Moore
Ask for my receipt never got it, not satisfied I won't be back.
Been to many Jimmy John's but not many that have 6 slapdicks working to churn out sandwiches in 15 minutes a
Atmosphere: 3
Food: 3
Service: 1
Becky Loy
Subs are good, but wish they had whole wheat subs, instead of the whole wheat bread or have both to choose from.
Atmosphere: 3
Food: 4
Service: 3
Liz R-L
My son and I got sick after eating the ham!!I love Jimmy John's so this is very sad to write... I'll be to a different place that's busier, this one is closed, off hours, weird times...I dunno...Can't keep it staffed maybe?
Atmosphere: 2
Food: 2
Service: 3
Joe D.
Food was good. Great service also. Although I really dislike someone working with sunglasses and hoodie on.
Millie McKenzie (Hi)
Good food but online has more food options so basically we always look online first at their menu so that we can decide what we want before we go in person so we did that and their was a sandwich that we where going to order but we got there in person and it was not on the menu. The person just guessed what we where ordering. So yeah ?
Very very slow service... seems they are all trying to figure things out.
I live Jimmy Johns and I’ve eaten at many of them, but for some reason this location ALWAYS overbakes their bread. It’s dry and crumbly and hard. I saw another review mention this as well. Idk what’s going on with this location. Everything else is normal.
Atmosphere: 5
Food: 2
Service: 5
Great food?
Atmosphere: 5
Food: 5
Service: 5
Well the atmosphere is brightly lit like any fast food joint. The food is always consistently good and the services not bad. I asked I had my sandwich cut in half and every time I do I never get a sandwich cut in half.
Atmosphere: 5
Food: 5
Service: 5
1st complaint is just the food industry itself. We need to get away from wearing gloves. Guy with the backwards hat and red birth mark on the left cheek literally dropped off the line to answer his phone. So with his gloves on he grabbed his phone, swiped his phone to answer it and as he walked away he took his left hand, with a glove on and dug his left ear out. 1 min later comes back, doesn't change gloves or wash them and just keeps making food. The problem with gloves is it far too often replaces washing hands and is a fake sense of security for the consumer. Then I get out to my car and they put tomatoes on my sub. I HATE TOMATOES. So I'm sitting here eating a sub that is so soggy it's dripping mayo on my pants and shirt. So now I have to take 30 mins out of my only day off this week to go home and change. Not a good experience to say the least.
Atmosphere: 5
Food: 1
Service: 1
Ordered $116 worth of food online. One guy ordered Club lulu without tomatoes ,and I ordered a gargantuan with special instructions. Got tomatoes on the club lulu and didn’t get the gargantuan at all. Had to go back to the store after calling them to get my sandwich ,and of course the person that looked at the receipt said there was no special instructions on the gargantuan. He just had to say something ! instead of just giving me my sandwich, that I had to wait for. ! And then he was only gonna make me one sandwich when I ordered a giant. One of the sandwiches had great bread, the other one was hard on the bottom. I guess we’ll have to find a different place to order our company’s festivity foods from. We’ve already blackballed Subway, so what’s another sandwich place? Guess we’ll try Cousins next time. Which is too bad, because it took me a while to talk everyone into using JJ’s as our “go to” company “special occasions “ food place. Another thing …when I got back to the shop the 2nd TIME! I was told that they forgot a cookie and a drink.
Atmosphere: 1
Food: 2
Service: 1
I when I'm working on Monona I'll do here for my lunch break.. normally everything is great but today there was a kid behind the counter making sandwiches with somewhat long hair that should be under a hat or hair net per health code. The most bother some part was him flipping his hair constant over the sandwich prep station.
Atmosphere: 2
Food: 5
Service: 2
Nothing wrong with this store specifically. But the new bbq chicken ranch sub… Is very
Atmosphere: 5
Food: 5
Service: 5
Missing the cheese and not cut in half like I asked. The bottom of the bread is hard and crispy like. You cannot eat the end of the bread due to hardness. That’s actually my favorite part. I’ve ordered from here several times. Most were good experiences. This one took about an hour to get here. Probably due to no one in the area. I probably would have picked it up if I knew it was going to be a minute.Driver was great! William G was a very nice young man!!Sorry this one has to be the one I rate you on.
Food: 2
Service: 2
Ask for my receipt never got it, not satisfied I won't be back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Been to many Jimmy John's but not many that have 6 slapdicks working to churn out sandwiches in 15 minutes a
Atmosphere: 3
Food: 3
Service: 1
Subs are good, but wish they had whole wheat subs, instead of the whole wheat bread or have both to choose from.
Atmosphere: 3
Food: 4
Service: 3
My son and I got sick after eating the ham!!I love Jimmy John's so this is very sad to write... I'll be to a different place that's busier, this one is closed, off hours, weird times...I dunno...Can't keep it staffed maybe?
Atmosphere: 2
Food: 2
Service: 3
Food was good. Great service also. Although I really dislike someone working with sunglasses and hoodie on.
Good food but online has more food options so basically we always look online first at their menu so that we can decide what we want before we go in person so we did that and their was a sandwich that we where going to order but we got there in person and it was not on the menu. The person just guessed what we where ordering. So yeah ?
Atmosphere: 3
Food: 4
Service: 3