Food was very good. Young lady that took our order was polite and friendly. We like this store!
Andrew L. Opyoke III
Awesome food and service!
Regina S.
We got ours delivered and when I opend the bag I told my husband that smells like a state fair hamburger and I wasn't disappointed. Wonderful tasting burger and toppings! The toasted bun a big plus! The onion rings were nice and crispy not soggy. Will be going back.
Patrick Collins
Great little burger place hidden back behind Long John Silver's. The burger was great, the fries were great and the service was great. They accommodate d our request for unsalted fries and as we were leaving the young man working there had the smarts and courtesy to see my mom may need help so he went over and held the door long before we even got there.
bill kutz
Burgers and fries are very good. The staff was very active and they were continually cleaning the tables. The tvs on the walls showed espn and fs1 so we could keep up on the latest sports news while eating our lunch. It was a very nice lunch stop.
Margy Nelson
I had never been here before. The gentleman that waited on me was very nice and helped me with the menu. I got 3 smaller different burgers and they were great. I had the Angus, and grilled chicken with pineapple, and a turkey burger and I added grilled onions and mushrooms. I had the Sweet Potato Fries and they were Great!!! I will definitely go back and recommend for other's to go and try them!!!
John Lockhart
A fast food burger place with TV's and a bar. Expected the burgers to be subpar - pleasant surprise - not sit down artisanal burgers but pretty darn good especially for fastish food. Sweet potato fries was a good touch too. Prices were just slightly more than Wendy's or McDonald's combo meals.
Heather M.
The menu has a wide variety of toppings to choose from and the ability to mix and match your proteins for your sliders. I got a turkey slider and the turkey was nice and juicy instead of being dry like a lot of turkey burgers can be. Angus slider was flavorful and the onion rings were nice and crunchy instead of falling apart. The staff was very friendly and suggested ideas for different variations you could try. The restaurant was clean and had multiple sports games playing on tv's they had throughout the dining room for the bar customers as well as the dining room customers. I would recommend everyone to give this place a try if your in the mood for a good burger.
Brandon Hayes
The food is pretty good, the wings are phenomenal excellent flavor and crisp to it. The service was good as well.
Joyce M.
We stopped in last weekend after saying for a year that we were gonna try this place out. The staff at the front counter was helpful explaining everything, we both went with a regular cheeseburger and fries. It was actually very good!! It came out just as fast as a fast food restaurant but much better quality!! We will be back again because I HAVE to try the sweet potato fries.
I rarely give a negative review, and this would have been a 3 star review on first impression, if they had gotten my order correct, and then if the manager, who turned out to be the owner, had acted remotely like he cared if his customers were happy. The falafel burger is a nice option, but executed poorly. There wasn't enough tahini on what is clearly a frozen falafel patty. That alone wasn't a real negative, as the falafel texture and taste was on point. But the pickles (an odd choice with falafel, but ok), didn't make up for the lack of sauce. Also the burgers look nothing like the photos the post on either the corporate or this stores facebook, nor like the menu. Still, all these things don't make up for getting back to work, unpacking my stapled bag to get to my food, and finding out everything I ordered isn't in the bag. When I called to tell them it's my first time, and my order wasn't correct, I was met with apathy. They asked me to come back. When I informed them I'm sitting in my office downtown, that was it. They didn't care. No offer to replace anything, make it right the next time. Nothing. What they did when I said "that's it?" was go get someone else. Who just offered an apology. When I said ok, not a good first impression, I'll be sure to inform corporate and never eat there again, telling them I'm not someone just out for some free food but rather thought they would like to know they made a bad first impression, and now a second bad impression, I was just told I wasn't at the store anymore, there wasn't anything he could do, and he was the owner. Well good for him. He won't be in business long with his attitude. There's only 500 places to eat in the immediate vicinity (and I patronize MANY of them daily as I work here and don't live here). If he doesn't want my business he can't have it. I told him that would reflect in my review and to have a nice day. He then proceeded to call my office back, and the staffer that answered the phone said he sounded extremely rude, and then offered to give my money back "after thinking about our conversation." Yeah, thanks but no thanks. It's not hard to see I support local businesses and loathe giving a bad review, but if you're not going out of your way to make a RESPECTFUL customer happy, you can't have this customer anymore. I'll add this was just after noon on a weekday and the place wasn't busy, at all. Once again, these are trying times for restaurants and competition is fierce. If it was my restaurant (and I managed and worked as a bartender and waiter in nice establishments for years, some time ago), I would go out of my way to make sure my customers feel appreciated. But hey, this owner goes about things much differently. I'm not giving him great odds of survival. A bunch of food off the back of a Sysco truck and out of frozen food bags can be had everywhere in the immediate vicinity, and most of them are going to be accompanied by better service and treatment.
Gini Davison
I didn't realize that BurgerIM is a bar. As soon as you walk in, you are at a full bar, in case you are sensitive to that. The falafel was delicious, and so we're the fries. I ordered extra sauce to go with my sandwich.
Joshua E.
IM disappointed. Service was great and the front counter was helpful to explain the menu. I chose the Lamb burger as it comes with a side of onion rings and a drink. The wait was about 7-10 minutes which is pretty darn good for made to order. The disappoint came with a bland burger. A smidge of greens, some onion, tomato, and white tsaziki style sauce. It just lacked any kind of real flavor that made you think Dang this is a great burger. Burger was dry and non eventful. My side of onion rings included about 4-5 onion rings. 13ish dollars for a disappointing burger. I probably won't be back, just my 2 cents.
Judy Baer
Was not impressed by food. Did not like onion rings and burger was kind of dry.
Curtis Yoak
Just had my first, but certainly not last meal here. Food and service was great
Food was very good. Young lady that took our order was polite and friendly. We like this store!
Awesome food and service!
We got ours delivered and when I opend the bag I told my husband that smells like a state fair hamburger and I wasn't disappointed. Wonderful tasting burger and toppings! The toasted bun a big plus! The onion rings were nice and crispy not soggy. Will be going back.
Great little burger place hidden back behind Long John Silver's. The burger was great, the fries were great and the service was great. They accommodate d our request for unsalted fries and as we were leaving the young man working there had the smarts and courtesy to see my mom may need help so he went over and held the door long before we even got there.
Burgers and fries are very good. The staff was very active and they were continually cleaning the tables. The tvs on the walls showed espn and fs1 so we could keep up on the latest sports news while eating our lunch. It was a very nice lunch stop.
I had never been here before. The gentleman that waited on me was very nice and helped me with the menu. I got 3 smaller different burgers and they were great. I had the Angus, and grilled chicken with pineapple, and a turkey burger and I added grilled onions and mushrooms. I had the Sweet Potato Fries and they were Great!!! I will definitely go back and recommend for other's to go and try them!!!
A fast food burger place with TV's and a bar. Expected the burgers to be subpar - pleasant surprise - not sit down artisanal burgers but pretty darn good especially for fastish food. Sweet potato fries was a good touch too. Prices were just slightly more than Wendy's or McDonald's combo meals.
The menu has a wide variety of toppings to choose from and the ability to mix and match your proteins for your sliders. I got a turkey slider and the turkey was nice and juicy instead of being dry like a lot of turkey burgers can be. Angus slider was flavorful and the onion rings were nice and crunchy instead of falling apart. The staff was very friendly and suggested ideas for different variations you could try. The restaurant was clean and had multiple sports games playing on tv's they had throughout the dining room for the bar customers as well as the dining room customers. I would recommend everyone to give this place a try if your in the mood for a good burger.
The food is pretty good, the wings are phenomenal excellent flavor and crisp to it. The service was good as well.
We stopped in last weekend after saying for a year that we were gonna try this place out. The staff at the front counter was helpful explaining everything, we both went with a regular cheeseburger and fries. It was actually very good!! It came out just as fast as a fast food restaurant but much better quality!! We will be back again because I HAVE to try the sweet potato fries.
Restaurantji Recommends
I rarely give a negative review, and this would have been a 3 star review on first impression, if they had gotten my order correct, and then if the manager, who turned out to be the owner, had acted remotely like he cared if his customers were happy. The falafel burger is a nice option, but executed poorly. There wasn't enough tahini on what is clearly a frozen falafel patty. That alone wasn't a real negative, as the falafel texture and taste was on point. But the pickles (an odd choice with falafel, but ok), didn't make up for the lack of sauce. Also the burgers look nothing like the photos the post on either the corporate or this stores facebook, nor like the menu. Still, all these things don't make up for getting back to work, unpacking my stapled bag to get to my food, and finding out everything I ordered isn't in the bag. When I called to tell them it's my first time, and my order wasn't correct, I was met with apathy. They asked me to come back. When I informed them I'm sitting in my office downtown, that was it. They didn't care. No offer to replace anything, make it right the next time. Nothing. What they did when I said "that's it?" was go get someone else. Who just offered an apology. When I said ok, not a good first impression, I'll be sure to inform corporate and never eat there again, telling them I'm not someone just out for some free food but rather thought they would like to know they made a bad first impression, and now a second bad impression, I was just told I wasn't at the store anymore, there wasn't anything he could do, and he was the owner. Well good for him. He won't be in business long with his attitude. There's only 500 places to eat in the immediate vicinity (and I patronize MANY of them daily as I work here and don't live here). If he doesn't want my business he can't have it. I told him that would reflect in my review and to have a nice day. He then proceeded to call my office back, and the staffer that answered the phone said he sounded extremely rude, and then offered to give my money back "after thinking about our conversation." Yeah, thanks but no thanks. It's not hard to see I support local businesses and loathe giving a bad review, but if you're not going out of your way to make a RESPECTFUL customer happy, you can't have this customer anymore. I'll add this was just after noon on a weekday and the place wasn't busy, at all. Once again, these are trying times for restaurants and competition is fierce. If it was my restaurant (and I managed and worked as a bartender and waiter in nice establishments for years, some time ago), I would go out of my way to make sure my customers feel appreciated. But hey, this owner goes about things much differently. I'm not giving him great odds of survival. A bunch of food off the back of a Sysco truck and out of frozen food bags can be had everywhere in the immediate vicinity, and most of them are going to be accompanied by better service and treatment.
I didn't realize that BurgerIM is a bar. As soon as you walk in, you are at a full bar, in case you are sensitive to that. The falafel was delicious, and so we're the fries. I ordered extra sauce to go with my sandwich.
IM disappointed. Service was great and the front counter was helpful to explain the menu. I chose the Lamb burger as it comes with a side of onion rings and a drink. The wait was about 7-10 minutes which is pretty darn good for made to order. The disappoint came with a bland burger. A smidge of greens, some onion, tomato, and white tsaziki style sauce. It just lacked any kind of real flavor that made you think Dang this is a great burger. Burger was dry and non eventful. My side of onion rings included about 4-5 onion rings. 13ish dollars for a disappointing burger. I probably won't be back, just my 2 cents.
Was not impressed by food. Did not like onion rings and burger was kind of dry.
Just had my first, but certainly not last meal here. Food and service was great