Dunkin'

725 Chestnut Ridge Rd, Morgantown
(304) 241-1386

Recent Reviews

Jennifer Hoelz

Service has been extremely slow last 2 days.. waiting nearly 20 minutes for a coffee because they weren't doing orders in order. New kid was being trained with no help. Need better management.

Atmosphere: 2

Food: 5

Service: 2

Huntsville Reviewed

Donuts were fresh and tasty.Parking: Ample parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffins

Katie Bleifus

I come here every single morning and it is the best Dunkin around. All the workers are so nice.

Mickaela Reed

The staff are always incredibly kind; however, it is getting VERY old to constantly be given the wrong donuts especially when I’m only ordering 1-2 at a time. It is really disappointing to think that I won’t be given what I ordered unless I go inside and watch them be put into the bag myself.

Food: 1

Service: 4

John J Locke Jr

Got my coffee perfect.

Mizo

You really can’t go wrong with the turkey sausage egg and cheese sandwich. Their service is very good and their employees are very nice. Totally recommend

Brandon White

It's a Dunkin' donuts, far from a Krispy Kreme, but I'm not complaining.Kid-friendliness: Employees have a great attitude overall!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Donuts

Vikram N

Got a hot chocolate for the cold. It was warm and didn’t taste the hot chocolate I got later at the Tim Hortons Dow the street. Service was very laid back.

Atmosphere: 5

Food: 2

Service: 3

Herbi Yuliantoro

I went there last week, sometimes this place is closed earlier than the schedule. So I hope they will give us more reliable time.

Atmosphere: 3

Food: 5

Service: 1

Tracy

Might want to get staff that shows up for work on time. People waiting in drive through in the morning. Have to get to work also, you have your employees standing outside in the cold because they can't get into a building to do their job. Because the person that is supposed to open the building. Is not there not fair to your customers or your other employees? 2 days in a row or 2 days this week. I apologize, it's a little ridiculous in my book. When you have a responsibility to show up for work. That is what your job is.

Denise Thompson

Just terrible. The young man up front continued to mess up the order on the POS and at 1 point, told me and my daughter our total was $45 for a coffee and 2 sandwiches - absolutely not. I understand people make mistakes, not a big deal. I'm waiting for my drink and I am handed a hot coffee when I asked for iced -- again, mistakes happen. But what I won't tolerate is the way the fat manager disrespected me when I let him know I ordered iced. He rolled his eyes at me and treated me like I was garbage. I will never return to this location. To whoever that fat manager was, it is not my fault you are pushing 40 and are mad you work here. Disgusting!

Atmosphere: 1

Food: 1

Service: 1

Joe Zuccarelli

The place could have been cleaner. They forgot to give me my donut.

Atmosphere: 3

Food: 4

Service: 3

Katherine Anderson

I love dunkin and used to come here all the time. I now avoid it. My coffee is always so disappointing. It's only ever just creamer. To top it off, it's always so messy and I have to constantly wipe off my cup. I constantly pick Starbucks (even though I prefer dunkin coffee) over this location, solely for consistency.

Camden Matheny

Order iced coffee from any other Dunkin and it’s made right and on time. This Dunkin has made me 4 coffees today and every one was wrong and tasted unsweetened and like dirt. The lobby is outdated and dirty while the kitchen is also left filthy and smelly. DO NOT RECOMMEND!

Atmosphere: 1

Food: 1

Service: 3

K A

Out of toilet paper, offered to let me use the women’s restroom instead. No sign saying out of toilet paper. Imagine dumping and being unable to wipe without warning.

Atmosphere: 1

Food: 1

Service: 1

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