The food is alright, and the customer service is good. My biggest complaint is that it seems like there's always a line, and there is never a place to sit. Everyone does a good job though!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Baguette
Logan
All the food was bad, ordered an 8 dollar bowl of soup and got a bowl with barely anything in it. No bread in stock, sandwich was made with hardly anything, and no tomatoes because those were out of stock. I asked for a cup for the coffee I ordered and the employee was rude. The food is really overpriced for what you are getting. Overall just a bad place to eat, would not recommend going here.
Atmosphere: 1
Food: 1
Service: 1
Steve A
Ordered my food. Showed up about 2 minutes after it was supposed to be ready. It wasn't on the to go shelf. Sat there for 10 minutes. Nobody was in line for the cashier so I asked if my order would be somewhere else. She looked behind "maybe they are behind." Ok waited another 8 minutes, still no food, my name isn't on the board. I ask again, this time she asks my name. She walks three feet and surprise it's back there. Bread was soggy, it was mush. Now I remember why I don't go here.
Atmosphere: 3
Food: 3
Service: 1
Syd Lopez
Got Mac & cheese and a sandwich in a pick two combo and both had two different kinds of hair in them. Absolutely disgusting!
Food: 1
Logan B.
All the food was bad, I ordered an 8 dollar bowl of soup and got a bowl with barely anything in it. Asked the person if it was actually the right size and he said yeah that's normal. They had no bread in stock which is bad considering they are called Panera bread. The sandwich was made with hardly anything and even those ingredients were awful. No tomatoes in the sandwich because those were al out of stock. I asked for a cup for the coffee I ordered and the employee was rude. The food is really overpriced for what you are getting. Overall just a bad place to eat, would not recommend going here.
TA T.
The size of the salad was ridiculously small. Different from other Panera's. Train staff to accurately make a large salad
Becca Shingler
I ordered Chicken Noodles soup, tomato soup and a grilled cheese. I was cold and looking for something to warm me up.The Chicken Noddle was excellent. I should have just ordered a larger one and not ordered the rest. The grilled cheese was barely cooked, and tomato soup just didn't hit the spot.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Soup
Gabbi (GabGab)
I was a weekly visitor of this establishment, but after today no more.I’ve noticed over the past few months, the shortage of different things on the menu, which I understand but today wasn’t the fact they were out of a specific product. It is the attitude of the staff when I was just asking basic questions on what was a substitute for an item they were out of.It used to be one of the best locations for Panera. You can tell by the lack of customers recently that I’m not the only one having this issue. Won’t return.
Atmosphere: 1
Food: 1
Service: 1
Melanie Voris
The food gave me horrible food poisoning. Service and everything else was fine but food was disgusting. Ordered a salad with grilled chicken and the chicken was practically frozen.
The food was so bad and so expensive.I got a chicken Caesar salad. It was awful! Made with ICEBERG LETTUCE?which should never be in a Caesar salad. The cheese was spaghetti cheese .. for $12 it should have been REAL parmesan cheese. It was also so small.. Wendy's has better salads and they're half the price. Will NEVER go back. I suggest you do not order a salad if you do go here.
Atmosphere: 2
Food: 1
Service: 2
Aaron Kittle
Carry-out service is usually fast, store is mostly clean and stocked, but I’ve been there on multiple occasions when there’s no half-and-half available and the coffee station is a mess. What prompted my review today was the recurring quality control problem with blueberry bagels. See photo for ridiculous size discrepancy compared to cinnamon crunch. This was way undersized and so chewy, it was barely edible. Again, I’m only writing a review since this is probably the fourth time in a row this happened. Honestly, getting a decent blueberry bagel shouldn’t be difficult in Morgantown.
Atmosphere: 4
Food: 2
Service: 5
Kelly Mackey
Service was great. Quick service and friendly staff. Restaurant was very clean.Disappointed with food. Asian Chicken Salad was very watery ice berg lettuce. It was reminiscent of a fast food salad. Overall not quite as fresh as others Panera’s I have gone to. Soup had a large piece of onion skin in it. Tomato basil bread tasted as though it had cinnamon roll icing on it. Overall disappointing ? for the price of almost $28.
Atmosphere: 5
Food: 3
Service: 5
Connie Bond
I recently used Panera's catering service for a summer picnic by the lake. I ordered sandwiches for 12 and it was perfect, start to finish. It was very easy to order online and the food was ready and packaged in an easy to set out presentation. Sandwiches were delicious and generous portions. I will definitely keep Panera in mind because it made everything so easy.
Atmosphere: 5
Food: 5
Service: 5
Mohamad
They never bake enough in the morning.. not a single time was I able to find what I needed to buy.. empty shelves .. very limited choices of bagels and bread in the morning just because it is sold out.. quite
Friendly and efficient service.
Atmosphere: 4
Food: 4
Service: 5
The food is alright, and the customer service is good. My biggest complaint is that it seems like there's always a line, and there is never a place to sit. Everyone does a good job though!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Baguette
All the food was bad, ordered an 8 dollar bowl of soup and got a bowl with barely anything in it. No bread in stock, sandwich was made with hardly anything, and no tomatoes because those were out of stock. I asked for a cup for the coffee I ordered and the employee was rude. The food is really overpriced for what you are getting. Overall just a bad place to eat, would not recommend going here.
Atmosphere: 1
Food: 1
Service: 1
Ordered my food. Showed up about 2 minutes after it was supposed to be ready. It wasn't on the to go shelf. Sat there for 10 minutes. Nobody was in line for the cashier so I asked if my order would be somewhere else. She looked behind "maybe they are behind." Ok waited another 8 minutes, still no food, my name isn't on the board. I ask again, this time she asks my name. She walks three feet and surprise it's back there. Bread was soggy, it was mush. Now I remember why I don't go here.
Atmosphere: 3
Food: 3
Service: 1
Got Mac & cheese and a sandwich in a pick two combo and both had two different kinds of hair in them. Absolutely disgusting!
Food: 1
All the food was bad, I ordered an 8 dollar bowl of soup and got a bowl with barely anything in it. Asked the person if it was actually the right size and he said yeah that's normal. They had no bread in stock which is bad considering they are called Panera bread. The sandwich was made with hardly anything and even those ingredients were awful. No tomatoes in the sandwich because those were al out of stock. I asked for a cup for the coffee I ordered and the employee was rude. The food is really overpriced for what you are getting. Overall just a bad place to eat, would not recommend going here.
The size of the salad was ridiculously small. Different from other Panera's. Train staff to accurately make a large salad
I ordered Chicken Noodles soup, tomato soup and a grilled cheese. I was cold and looking for something to warm me up.The Chicken Noddle was excellent. I should have just ordered a larger one and not ordered the rest. The grilled cheese was barely cooked, and tomato soup just didn't hit the spot.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Soup
I was a weekly visitor of this establishment, but after today no more.I’ve noticed over the past few months, the shortage of different things on the menu, which I understand but today wasn’t the fact they were out of a specific product. It is the attitude of the staff when I was just asking basic questions on what was a substitute for an item they were out of.It used to be one of the best locations for Panera. You can tell by the lack of customers recently that I’m not the only one having this issue. Won’t return.
Atmosphere: 1
Food: 1
Service: 1
The food gave me horrible food poisoning. Service and everything else was fine but food was disgusting. Ordered a salad with grilled chicken and the chicken was practically frozen.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
The food was so bad and so expensive.I got a chicken Caesar salad. It was awful! Made with ICEBERG LETTUCE?which should never be in a Caesar salad. The cheese was spaghetti cheese .. for $12 it should have been REAL parmesan cheese. It was also so small.. Wendy's has better salads and they're half the price. Will NEVER go back. I suggest you do not order a salad if you do go here.
Atmosphere: 2
Food: 1
Service: 2
Carry-out service is usually fast, store is mostly clean and stocked, but I’ve been there on multiple occasions when there’s no half-and-half available and the coffee station is a mess. What prompted my review today was the recurring quality control problem with blueberry bagels. See photo for ridiculous size discrepancy compared to cinnamon crunch. This was way undersized and so chewy, it was barely edible. Again, I’m only writing a review since this is probably the fourth time in a row this happened. Honestly, getting a decent blueberry bagel shouldn’t be difficult in Morgantown.
Atmosphere: 4
Food: 2
Service: 5
Service was great. Quick service and friendly staff. Restaurant was very clean.Disappointed with food. Asian Chicken Salad was very watery ice berg lettuce. It was reminiscent of a fast food salad. Overall not quite as fresh as others Panera’s I have gone to. Soup had a large piece of onion skin in it. Tomato basil bread tasted as though it had cinnamon roll icing on it. Overall disappointing ? for the price of almost $28.
Atmosphere: 5
Food: 3
Service: 5
I recently used Panera's catering service for a summer picnic by the lake. I ordered sandwiches for 12 and it was perfect, start to finish. It was very easy to order online and the food was ready and packaged in an easy to set out presentation. Sandwiches were delicious and generous portions. I will definitely keep Panera in mind because it made everything so easy.
Atmosphere: 5
Food: 5
Service: 5
They never bake enough in the morning.. not a single time was I able to find what I needed to buy.. empty shelves .. very limited choices of bagels and bread in the morning just because it is sold out.. quite
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: French Baguette