Subway
170 WV-2, New Martinsville
(304) 455-4368
Recent Reviews
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Sub, was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chocolate Chip Cookie, Cookies, B L T
My sub was DELICIOUS! I ordered through mobile app. Minutes later it was ready for pickup. The staff was nice, restaurant was clean, and my sub was amazingly well prepared and neat. It was wrapped up nicely without a bunch sauce all over it. In fact, while eating it, I didn't get a single drop on my shirt, lol. Great job as usual!
Atmosphere: 5
Food: 5
Service: 5
My wife loves the tuna and I usually get the cold cut trio. We both sometimes get a meatball sub too. The food and the sandwich artists are always excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic, Chocolate Chip Cookie, Cookies, Lays Baked BBQ
The subway in Riverside village is the best place to get your fresh sandwiches and cookies hands down
I made an online order and the 2 works completely messed up my sub and added everything that was not to be on my sub. I went all the way home ready to eat it and opened it up and noticed it was not what I ordered. I tried calling the number to inform them but apparently the number does not work. I then drove all the way back to the subway and the 2 workers then asked what had went wrong , they then proceeded to tell me they needed the sub in order to make a new one. So I then had to call my boyfriend to bring me the sub that’s a 20 minute drive from my house. These 2 employees were in complete shock because neither of them remember who made it and said there’s no way they had messed up the sub. I have never in my life had to return the food in order to actual get a new one made. I could have called my boyfriend on video chat to show them. But no it had to be right Infront of their eyes. Just to be throw away and now I’ve wasted my gas and money as well as my boyfriend to bring a sandwhich.
90 % of the time the staff is amazing food is great and the service is quick but on days like today when a certain person is working it's completely crazy she doesn't help her fellow Co worker and spends more time sitting at a table with her son who has his personal stuff strung all over or she is yelling at him as he runs around the store. So all in all the store as a hole is great but if the worker with the tattoo on her neck is there expect a kid sitting in the restaurant with stuff everywhere or he will be running around and the employees will be distracted causing service to be very slow
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Lay
Nice and friendly
Atmosphere: 5
Food: 5
Service: 5
By far the worst sub I've ever had, The staff inadvertently double/triple sauced my sub. Instead of noting the mistake and offering to redo it they wrapped it and proceeded with checking out. I threw the soggy bread in the garbage, dabbed the rest with paper towels just to be edible. MISTAKES HAPPEN BUT PLZ CORRECT THEM... ESPECIALLY WHEN ITS WAS ALMOST 15$
Atmosphere: 3
Food: 2
Service: 3
The young staff is trained well, they have been versed in proper customer service decorum and interaction. Otherwise (& this is a good thing) they make a sub the way Subway should be made. Lastly the restrooms are serviced well & CLEAN! Keep up the great work.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
Avoid doing mobile orders, because it will turn out a disaster. Ordered two subs, both were incomplete or switched around. Breads got switched, cheeses were wrong, dressing/sauces were missing, weren’t toasted despite asking for them to be. Only reason for getting two stars instead of one, is that at least the meats were right.Do better.
Restaurantji Recommends
Good food and good service very simple like any subway but always a reliable option to go eat.
Atmosphere: 4
Food: 5
Service: 5
Friendly, quick, and clean.
Great sandwiches, awesome service and a good location.
Friendly staff, tasty food, and clean facilities. A terrific dining experience.
Cold. Was supposed to be a melt. Cup was leaking when I got outside and they forgot my chips.
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