J. Alexander's Restaurant

380 Town Madison Blvd, Madison
(256) 870-7100

Recent Reviews

Bailey B.

I kind of hate to leave 2 stars because the food was okay, but...considering everything else, I just don't think I can justify a 3. I arrived for a late lunch last Wednesday. I'd had a long and challenging couple of weeks but felt I'd triumphed; I was in the area, finished with work, and thought why not reward myself with something special? This upscale restaurant is located near enough to the Trash Pandas stadium that you can hear the music/announcements from the spacious parking lot. Wonder if that would be disruptive during an outdoor meal? Idk, I sat inside. The restaurant looks even larger on the inside than the outside. It's pretty, modern, and clean, but perhaps a little generic looking and, I feel, a tiny bit on the casual-side -- at least in comparison to the price point. I'm not usually so critical about this kind of stuff, but...well, I'll get there. The hosts are stationed to your right as you walk in. They weren't super busy but it took them a moment or two to acknowledge me. Once greeted, they suggested I could sit at the bar since I was dining solo, or I could have a booth. I requested a booth and they seemed veryyyy slightly miffed, but took me to one anyway. One thing I noticed while perusing the menu is the restaurant is LOUD. They were maybe at like 15% capacity and it wasn't the quiet, intimate affair I expect of fancier restaurants. Perhaps it feels more romantic/decadent at night with candles lit, but it felt once again pretty generic and informal during the daylight. My waitress was...very lackluster. Not rude, but distinctly curt and didn't seem super interested in ensuring I had a pleasant visit. I had to wait for my meal to be delivered just so I could ask for a straw for my drink. She never once asked if I liked my food, needed anything else, wanted a dessert, etc. Only machine-like delivery of beverage and entree. Worse, I was very thirsty and drained my tea quite quickly; no refill was forthcoming until I'd all but finished my meal, despite her making eye contact with me at least twice. Again, I swear I'm usually not a jerk or even very particular about lackluster service; I understand the industry is difficult and unforgiving and I try to be as patient and generous as I can. But...this price point really feels like more attention should be warranted. One big complaint for me is that there's no lunch menu here; all full-dinner prices all the time. Still, I was determined to get the complete experience because I didn't know if I'd come back or not, so I ordered the steak and fries with a sweet tea to drink. I enjoyed my tea except for my inability to get a timely refill. My food arrived quickly and was clearly cooked fresh. The steak was slightly closer to a medium-well than the medium I ordered, which I honestly thought was pretty funny given their dogged insistence that they won't cook well-done steaks. The fries were crispy and plentiful. The steak was tender enough but not remarkably so; the most notable thing about it was that it was quite salty -- probably from the maitre d butter they used to finish it. Again -- it was not intolerably salty -- but paired with the fries, it only further increased my need for more tea. Overall, I'd say the food was good. I enjoyed it. But it was maybe only 15% better than a good Outback steak experience, at far more than double the price. My meal -- entree and non-alcoholic beverage only + 18% tip -- was only just shy of $50. For lunch. For one person. Again, there was nothing overtly bad about my experience. But if I'm really going to pay ~$50 for a meal (at lunch!!), it really, really needs to WOW on all fronts. And I can't say that J. Alexander's did. It's unlikely I'll find my way back here again, given the infrequency at which I do ~fancy~, but perhaps others will have a more positive experience than me.

Jeri H.

Went here for a work team meeting and have to say the cocktails, food and ambiance were so enjoyable! Our group ordered the deviled eggs, nachos and crispy calamari. For main entrees our group ordered everything from a burger, to sushi and an Asian ahi tuna salad and literally everything was so fresh and delicious! Since we had a party of 6, servers were added to our table to make our experience flawless & enjoyable. I highly recommend this establishment for couples, family & small groups events!

Chris H.

This place was amazing. Our customer wanted to go here and we are happy we ablidged their desire. Great appetizers and salads. The steak was delicious, but found the crab cake comprised of more bread than crab.

Shannon J.

Food was very good and the service was top notch but the atmosphere is why people come here . It's a great , romantic spot for a date night or any special occasion that may occur . I got the pork chop which was thick and cooked over a wood grill very well cooked and presented . I got Hong Kong shrimp which was very good and would reccomend as a starter . I wil be back for sure .

Steve D.

"Not Well Done...but that is good" They essentially won't make medium well or well done steaks. First time I've seen in writing. The bang bang shrimp was good, the queso dip was a bit weak too runny. The flounder fish special was ok. The Maui steak seemed to be marinated in teriyaki and had a good flavour. The filet mignon was ordered medium rare but was presented as medium. A total bummer. The Arnold Palmer ice tea was horrific as it essentially was mostly lemonade. The chocolate cake was huge and very sweet. Price points were very good. I might return.

Sara S.

Went for dinner last night, and were overall happy. Our waitress was very kind and helpful! A few things didn't pan out exactly as hoped-- We were sat and not given silverware. After receiving our starting salads, I went to ask for silverware. There was none currently available. It wasn't until after they brought our entrees that we were able to get any utensils. So unfortunately our entrees were cold when we were finished with the salads. There were some glasses that were dropped and shattered near us--which nobody could plan for or intend to happen. But the vacuuming next to our table wasn't ideal as far as the ambiance goes--as well as the server who was twerking in the corner. Definitely not what I expected at an upscale restaurant. We'll try again on another night, though.

CA T.

Food was very good, I had New York strip, I asked for med rare but it was closer to medium. Still tasty. The Cajun swordfish was amazing. Drinks were on par. The service was Meh, both bartenders were unfriendly and inattentive acted as if they really did not want to be there. We will return because we like the menu, hopefully the service will improve.

Hallie P.

Made Reservations - table was ready when we arrived. Food came out super quick & tasted great! Very clean environment.

Nancy Steadmon

Fish and chip special was great. Sweet tea is sweet. The service was spectacular Sadie was excellent. Only draw back and it’s a personal preference is they have skinny fries.

Atmosphere: 5

Food: 5

Service: 5

Engelbert Braun

I ordered the Filet mignon and the quality of the meat was not as good as at other JA I have been

Atmosphere: 3

Food: 3

Service: 5

Michele Keepers

Wonderful decor, service and the food . . . Fantastic! Prime rib was so tender, lemon & reggiano broccoli delicious, and the chocolate cake and key lime pie were the best!- - - - -Went back again this year (3/2024). Ended up with the same meal plus the beet special. All the sides and desserts were wonderful (potatoes, brocolli, and beets), but the prime rib had very large sections of fat, was not very warm, but it tasted good.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Key Lime Pie, Slow Roasted Prime Rib, Bacon Deviled Eggs, Lemon Broccoli, French Press Coffee, Chocolate Cake and Ice Cream

Randy B.

Our dinner at J's was fantastic from start to finish! Our server was Madison and she was spot on. Our martini's were perfect! The Ahi Tuna tower appetizer was amazing. My prime rib was absolutely perfect and my wife's chicken salad looked great and she said it was perfect...but it was a salad, good gracious it was a salad. We also opted for the Carrot Cake dessert, damn it was delicious. I highly recommend you take the time to go and enjoy an amazing dinner.

Kim O

We went for our anniversary dinner. They had a sweet card and champagne toast for us! The food was great! Try the deviled eggs!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Maui with Mashed Potatoes, Bacon Deviled Eggs

Tosha GRAY

I had the roasted chicken and mashed potatoes. The chicken was well seasoned and juicy and the mashed potatoes were the best! I'd definitely come here

Atmosphere: 5

Food: 5

Service: 5

Wayne R

Boss took me there for my retirement. Incredibly fast service, the shrimp appetizer was plentiful and delicious, and our steaks were excellent!

Atmosphere: 5

Food: 5

Service: 5

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