Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 8790 Boynton Beach Blvd, Boynton Beach, Florida, 33472, US
Telephone: (561) 739-9871
Price range: $
Rating: 2.1

$ • Mexican, Fast Food

Hours:
8790 Boynton Beach Blvd, Boynton Beach
(561) 739-9871

Menu Order Online

Customers' Favorites

Chips & Guacamole

Burrito Bowl

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Quesadilla

Chipotle Mexican Grill Reviews

2.1 (154)

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December 2018

They cannot get my online order right at all… I have been back many times trying to rectify whatever the problem is and they still cannot do it! I have given it numerous and I mean numerous opportunities for things to get better with them knowing exactly what they do wrong with forgetting items or doing it wrong when we order online and no matter what it gets worse! I never ever ever write negative reviews in fact I am the person that likes to take the time to write positive reviews… But if I added the amount of wasted money and gas going back-and-forth to get the correct items online ordered from chipotle they would old me so much money! The last time I went in there I spoke to a manager who promised me that things are better and he rectified everything etc. etc. because he was so nice I truly wanted to give it another try for the hundredth time tonight and sure enough I get home and there’s an entire bag missing a food. with a family of five I cannot have some people eating and some people not with what everybody was looking forward to, so I get back in the car and she hands me the bag before I’m even at the cash register and just barely says I’m sorry! That will be the last time I ever ever ever step foot in that business and I plan on writing corporate because it is so absolutely insane! Yes, there are bigger things going on in the world then not getting my online order correct… But when I’m giving business and a lot of business like once a week to a company that has once a week for months and months not gotten it right and had me going back-and-forth and back-and-forth just so that everybody has the same order IM DONE and I truly will take the time to make sure that everyone in my community around the corner and everybody in corporate knows that this franchise absolutely sucks!

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