This store is TERRIBLE. Slow, unfriendly employees, complete lack of management, long waits and dusty/dirty. Just look at the caked on dust being added to your espresso drinks
Inez Elena M. Saint-Vilus
I haven't been to this Dunkin for years because I live about 15 minutes away. But since I was in the neighborhood, I got an Iced Macchiato and a chorizo wrap. The macchiato was as expected and the cheese in the wrap was melting and so tasty. They are so friendly at this location. I wish I lived closer to this location it was a great experience.
Atmosphere: 5
Food: 5
Service: 5
Jimmyna Louidor
Bad store ever
Atmosphere: 1
Food: 1
Service: 1
Jill S
One of our favorite Dunkins locations. Everyone is super nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Coffee Roll, Donuts, Breakfast Sandwich, Croissant, Sandwich, Muffins, Iced Latte, Bacon Egg and Cheese
Pavel Matveev
Worst garbage in area! Ordered latte and matcha HOT ! They did it cold! I asked them to remake it, and they did it ...hold on... again cold af! Are you tard...s ??? Never coming back! Please save your money! Garbage place to go!
Atmosphere: 1
Food: 1
Service: 1
Marc & Monalisa Forever
It's a Dunkin donuts folk's!
Atmosphere: 4
Food: 4
Service: 4
Rony Sanchez
Food was cold and cold brew tasted days old
Food: 1
Service: 1
Heleina Deurer
This place is a complete joke , every single order is usually wrong or takes 35 mins to get freaking horrible I got an iced coffee this morning that didn’t even have coffee in it , it was blended ice and cream lol everything they do is messed up. Please change back to the old managers
Alberto Coccagna
I must agree with all the negative reports since the change in store manager. Workers talking among themselves rather than concentrating on customers and their work. Short staffed at times, and inexperienced workers causing huge lineups waiting for stuff. The last 2 morning there has been a significant number of people complaining their cold drinks are too milky; customers are usually regulars at various stores, so I have to believe they are 100% correct, especially since you see about 6 complaints in 45 mins. Also, performance is not better when the current manager is around, also as talkative as others. Sad to see.
Chance Romance
It’s unfortunate that this store location :10114 S Military TrI Boynton Beach FL 33436 is the closest to where I reside but today Saturday 3-16-24 makes it the second time I’ve had an issue with this location despite placing a mobile order at 8:02am and arriving at 8:12am then finally leaving at 8:29am… including me,there were several other customers that placed mobile orders and yet still did not receive their orders while the staff in questions proceeds to work without a care in the world, chuckling and cracking jokes behind the counter.. you’re better off playing musical chairs in a Miami intersection during rush-hour traffic then to expect exceptional service here, the only positive thing I can say was that the white line near my parking space was straightforward without an inconsistency in pattern although I definitely will not be returning in the future.
The employees are clearly not coffee drinkers at this Dunkin. I asked for an iced latte and got what looked like iced dirty milk and I asked for a small black coffee to throw in on top after I dumped some of the drink that was given to me. The gentleman behind the counter told me there is no coffee in a latte that it is just milk and espresso… so now Im genuinely curious what this gentleman thinks espresso is.
Atmosphere: 2
Food: 3
Service: 2
MetalMix Welding & Fabrication Experts
Definition of unprofessional behavior . The worst unit I ever been…
Atmosphere: 1
Food: 1
Service: 1
Nick
Girls behind the counter were more concerned about their own personal conversations than taking care of my order. The manger I believe his name Tyrel stood there looking at me after I said excuse me with his AirPods in talking to someone on the phone and didn’t address my concern. He looked bothered I had a question. They were also out of large cups. How can you be out of large cups. This is the reason I haven’t been to dunkin in ages and why I pay more to go to Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Ava C.
Clean environment but the costumer service is ridiculous. Walked in and immediately two employees are talking and laughing at their phones. Oder my coffee and it was not stirred. Tasted like coffee grounds, if you wanna chew your coffee go here.
Andrew Koudijs
Best Dunkin experience ever store manager is awesome. Good
This store is TERRIBLE. Slow, unfriendly employees, complete lack of management, long waits and dusty/dirty. Just look at the caked on dust being added to your espresso drinks
I haven't been to this Dunkin for years because I live about 15 minutes away. But since I was in the neighborhood, I got an Iced Macchiato and a chorizo wrap. The macchiato was as expected and the cheese in the wrap was melting and so tasty. They are so friendly at this location. I wish I lived closer to this location it was a great experience.
Atmosphere: 5
Food: 5
Service: 5
Bad store ever
Atmosphere: 1
Food: 1
Service: 1
One of our favorite Dunkins locations. Everyone is super nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Coffee Roll, Donuts, Breakfast Sandwich, Croissant, Sandwich, Muffins, Iced Latte, Bacon Egg and Cheese
Worst garbage in area! Ordered latte and matcha HOT ! They did it cold! I asked them to remake it, and they did it ...hold on... again cold af! Are you tard...s ??? Never coming back! Please save your money! Garbage place to go!
Atmosphere: 1
Food: 1
Service: 1
It's a Dunkin donuts folk's!
Atmosphere: 4
Food: 4
Service: 4
Food was cold and cold brew tasted days old
Food: 1
Service: 1
This place is a complete joke , every single order is usually wrong or takes 35 mins to get freaking horrible I got an iced coffee this morning that didn’t even have coffee in it , it was blended ice and cream lol everything they do is messed up. Please change back to the old managers
I must agree with all the negative reports since the change in store manager. Workers talking among themselves rather than concentrating on customers and their work. Short staffed at times, and inexperienced workers causing huge lineups waiting for stuff. The last 2 morning there has been a significant number of people complaining their cold drinks are too milky; customers are usually regulars at various stores, so I have to believe they are 100% correct, especially since you see about 6 complaints in 45 mins. Also, performance is not better when the current manager is around, also as talkative as others. Sad to see.
It’s unfortunate that this store location :10114 S Military TrI Boynton Beach FL 33436 is the closest to where I reside but today Saturday 3-16-24 makes it the second time I’ve had an issue with this location despite placing a mobile order at 8:02am and arriving at 8:12am then finally leaving at 8:29am… including me,there were several other customers that placed mobile orders and yet still did not receive their orders while the staff in questions proceeds to work without a care in the world, chuckling and cracking jokes behind the counter.. you’re better off playing musical chairs in a Miami intersection during rush-hour traffic then to expect exceptional service here, the only positive thing I can say was that the white line near my parking space was straightforward without an inconsistency in pattern although I definitely will not be returning in the future.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The employees are clearly not coffee drinkers at this Dunkin. I asked for an iced latte and got what looked like iced dirty milk and I asked for a small black coffee to throw in on top after I dumped some of the drink that was given to me. The gentleman behind the counter told me there is no coffee in a latte that it is just milk and espresso… so now Im genuinely curious what this gentleman thinks espresso is.
Atmosphere: 2
Food: 3
Service: 2
Definition of unprofessional behavior . The worst unit I ever been…
Atmosphere: 1
Food: 1
Service: 1
Girls behind the counter were more concerned about their own personal conversations than taking care of my order. The manger I believe his name Tyrel stood there looking at me after I said excuse me with his AirPods in talking to someone on the phone and didn’t address my concern. He looked bothered I had a question. They were also out of large cups. How can you be out of large cups. This is the reason I haven’t been to dunkin in ages and why I pay more to go to Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Clean environment but the costumer service is ridiculous. Walked in and immediately two employees are talking and laughing at their phones. Oder my coffee and it was not stirred. Tasted like coffee grounds, if you wanna chew your coffee go here.
Best Dunkin experience ever store manager is awesome. Good
Service: 5