“I didn't actually order any food. Im a doordasher, and i had two orders at this location. There was a long wait for the two orders i had to pick up, which usually isn't fun, but there were only 3 employees working this Friday night, and there was always a line out of the building. The three employees on this shift deserve a pay raise BIG TIME. They worked as hard and fast as they could to keep up with all the orders i know it must be stressful.“
“I don’t understand how people are having a bad experience at chipotle. Sure you could have a bad time with a cashier. But food is always fresh, portions are good also you can always ask for another scoop of regular items to make your bowl or burrito bigger just not protein or premium items. And all places can be short handed just bare with them it’s not the end of the world.“
“Food is great but the people serving are not so great. They also act like they are the ones losing profits if they give you a big size serving. I don't think you should shake the spoon to level it down, so there's not so much on there. And then when you ask for double meat, they barely even fill up the spoon??“
“My girlfriend and I frequent this Chipotle multiple times a week for our late night food desires. We appreciate this chipotle’s late hours and their consistency, only complaint being that they are occasionally out of multiple items and we then have to rush to a different location. But because we go so much we are more likely to catch them in these vulnerable moments so I cannot be upset. Most employees are quite kind and give us good portions. Maybe y’all could give town center Chipotle a seminar on how to run your business. Thank you San Jose Chipotle for being reliable.“
“Very good food, fresh and without much waiting time. The service and cashier team were very fast and friendly. The only thing is that they should pay a little more attention to the cleanliness of the place in terms of the tables and the drinks area. Otherwise it is a good place to eat“
“This location was working like a finely greased machine during my visit today for lunch at 12:30. I was in and out the door faster than Mcdonalds drive-thru. The staff asked ALL and right questions and suggested all the right things to make my experience pleasant and pleasing. As long as the cook did his job, which I'm sure they did. I'll be happy and will be back. Location. Was clean, soda machine worked. Things were neat, Bravo!“
“I don’t even know where to start Golly! Chipotle is my favorite restaurant ever and this establishment has showed me why it will stay that way until the day i’m dead. Me and my wife (Barbara) finished our morning delivery runs and wanted to stop and get some grub. From the second I stepped inside I felt a very powerful aura of loving and kindness everywhere. I walk to the line as usual and this lovely chap takes my order and makes my meal. Oh how wonderful he was! He was so polite and got everything perfect! Then in the lobby all the tables and chairs were squeaky clean and arranged so neatly. We sat at our favorite spot and ate graciously listening to the amazing tunes on the chipotle radio. When we left I got hand sanitizer as usual and strolled out like I won the lottery. When I got to my car I almost shed a tear! I will never forget this experience. Thank you chipotle.“
“My first time visiting a Chiptole, and let me tell you.... Our order was perfectly made , fresh, hot, generous portion . We both got burritos and they were the best we ever ate. Kudos to the crew from March 28th 2024 around lunch time. Well done, we will visit again soon. I also tried a side of the green tomatillos salsa . That was fresh and tasty. Please don't change anything it was PERFECT“
“My Wife, Son & I Love this locaton. Being in the navy for long enough, You get to see many stores and different ways of doing things. This store hands down is the best at it all. They move at a great pace and give amazing customer service! My family would like to give a special shoutout to PRINCESS! She is the heart and soul of the that location. even fellow Navy people mention how she is just an amazing employee. She gives amazing customer service, Communicates well to her fellow employees and never ever ceases to bring the energy. I will wrap up by saying... GIVE HER A RAISE!! 10/10 to all the staff but special shoutout to her. My 3 Year old son even calls her his friend because of her great energy. 5 stars.“
“They are a great place. But they need to make sure the food area is being clean every time ? they , are getting ready to make another order. Food stations is messy ? from them dropping, vegetables, corn and other foods items on the work station. Other than that it's a great place to eat and hangout.Vegetarian options: They have it if that's what you want“
“there was an employee in their name. Harry made us feel very comfortable in there. I love his fashion glasses and his fashion necklace. It made me feel very welcome other than the white guy that was next to him as soon as he came up, you can just tell the energy went down with the employees, hope that Store gets a better role model. Mr. Harry did a great job. I appreciate you. Thanks for entertaining my daughter and I.“
“Great management staff. I placed a catering order and I mistakenly placed for the wrong date. The team did an amazing job to correct my mistake and proceeded with my order for the correct day in record time. They really deserve to be recognized for their great customer service. Thank you!“
“The cash guy who works every night is my favorite cashier literally have me laughing and making me spend more but hey who wouldn’t ! he’s always have energetic making the customer feel welcome just love good energy And I’ll be back again “
“Everyone is very friendly. Fresh and hot food, the store was very clean and during my visit I had no issues. Everyone had smiles on their faces. Ryleigh was very knowledgeable about their food options and suggested a great option for me when I wanted to try something new! I have a new favorite meal!!! Thanks Ryleigh! again.“